Comparison

Betrly vs Chatwoot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Betrly

This mobile application extends the functionality of EspoCRM, a customer relationship management system. It offers a comprehensive suite of tools for managing documents, sales, leads, contacts, and appointments. The app requires a subscription to use and provides a free one-week trial.

Highlights
  • Document Management
  • Sales Forecasting
  • Lead Management
  • Contact Management
  • Appointment Management
  • Email Integration
  • Sales Collaboration
Features
Read full description

Betrly is a robust, feature-rich, and highly powerful Mobile app for the EspoCRM, a robust Customer Relationship Management. EspoCrm can be implemented in various industries and by countless organizations. It is highly adaptable, easy to use, and can be configured easily so that it meets and addresses the needs of your business, even if they change from time to time. Features include: * Document Management * Reports * Sales Forecasting * Lead Management * Call Management * Sales Performance Management * Alerts & Notifications * Campaigns * Email Integration * Appointment Management * Opportunity Management * Contact Management * Sales Collaboration * Activity Management ***This app requires a subscription in order to use it. The EspoCRM installation is not included as part of subscription. It needs to be setup separately. It works with existing EspoCRM installation and does not require any update. ** Free 1-week trial * Terms of Service: https://betrly.com/terms-of-service/ * Privacy Policy: https://betrly.com/privacy-policy/

About

Chatwoot

Engage with customers in real-time, follow up on conversations, and receive instant notifications. Collaborate with your team and organize customer interactions with status assignments to deliver exceptional service from anywhere.

Highlights
  • Real-time customer engagement
  • On-the-go conversation follow-up
  • Instant system activity notifications
  • Team collaboration with private notes
  • Organize conversations with status assignments
Features
Read full description

Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.

Screenshots

Betrly4 screens
Chatwoot4 screens

Verdict

The call

The clearest difference is review sentiment: Chatwoot at 54% against Betrly's 0%. Chatwoot also leads on rating (3.9 vs 1.8) and in-app purchases (none vs 1). Betrly's advantage is iOS requirement (11.0 vs 16.4). On price, ratings volume, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Betrly sells 1 in-app purchase, starting at $4.99 per month. Chatwoot asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Chatwoot holds the better App Store score, 3.9 against 1.8. Both are backed by a comparable volume of ratings — 5 and 14 respectively. Written reviews point the same way: 0% of Betrly's written reviews are positive against 54% of Chatwoot's.

UpkeepUpdate frequency

Betrly ships an update every 3 weeks, Chatwoot every 11 days. Both last shipped on November 3, 2026.

Scorecard6 real differences · 4 level
Betrly versus Chatwoot: the parameters behind the verdict, then further details
ParameterBetrlyChatwoot
PriceFreeFree
Rating1.8 (5 ratings)3.9 (14 ratings) — better
Positive reviews0.0% of reviews54.1% of reviews — better
Number of ratings514 — better
Update frequencyEvery 3 weeksEvery 11 days — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better16.4
Further details — not scored
Size42 MB92 MB
Age rating4+4+
DeveloperAaryan Apps Inc.Chatwoot Inc

Customer experience

Betrly

All ratings5 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Chatwoot

All ratings14 ratings
Positive78.6%
Neutral0.0%
Negative21.4%
Written reviews61 reviews
Positive54.1%
Neutral14.8%
Negative31.1%

In-app purchases

1 purchases

Betrly

Subscriptions1
  • Enterprise Plan$4.991 Month
None

Chatwoot

No in-app purchases

Questions

Is Betrly free?
Betrly is free to download, with in-app purchases available.
Is Chatwoot free?
Chatwoot is free to download, with no in-app purchases.
Which has better reviews, Betrly or Chatwoot?
Chatwoot is rated higher. Betrly averages 1.8 out of 5 from 5 ratings, while Chatwoot averages 3.9 from 14 ratings.
Do Betrly or Chatwoot have ads?
Neither Betrly nor Chatwoot shows ads.
Which is updated more often, Betrly or Chatwoot?
Betrly ships an update every 3 weeks, and Chatwoot every 11 days. Most recently, Betrly was updated on November 3, 2026 and Chatwoot on November 3, 2026.

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