itsu rewards vs Bubble CiTea
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
itsu rewards
Earn rewards for your purchases at this Asian-inspired food establishment. Collect butterflies with qualifying spends to unlock free snacks, drinks, and meals. Get a complimentary miso soup or edamame on your first visit.
- Earn butterflies with purchases
- Redeem butterflies for free snacks
- Redeem butterflies for free drinks
- Redeem butterflies for free meals
- Free miso soup/edamame on first visit
- Discover menu items
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The more you itsu, the more we give you Collect butterflies every time you spend £5 or more. When you've collected 3 butterflies, we'll give you a free snack or drink. 5 butterflies and we'll give you free gyoza. 7 butterflies and we'll give you a free meal. Download the app, and we'll give you a free miso soup or edamame on your first visit when you spend E5. Discover our delicious menu of health[ier] Asian inspired food, grab the app & get collecting! Whether you're craving chicken teriyaki or seeking a salmon full house, it's time to eat beautiful for free
Bubble CiTea
Easily collect rewards and access exclusive offers by scanning a QR code with every purchase. Earn bubbles with each drink, redeemable for free beverages. Discover the full menu and enjoy special birthday treats.
- Collect rewards with every purchase
- Scan QR code at the till
- Earn 1 bubble per drink
- 10 bubbles = 1 free drink
- Exclusive offers and promotions
- Free rainbow topping on signup
- Birthday treat
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Our Bubble CiTea app is the easiest way to collect Rewards every time you shop with us! It’s never been easier! Everything is all in one place - simply open the app and scan the QR code at the till to collect the bubbles Be one of the first to access EXCLUSIVE offers and promotions! Here is how this works: Every time you purchase a drink from Bubble CiTea, you will collect 1 bubble! 10 bubbles = 1 free drink! It’s that simple! So, what's inside the app? - Free Rainbow topping gift when you sign up! - Bubble CiTea Rewards page! - A birthday treat! - Our Menu including Milk Teas, Fruit Teas, toppings, and our Seasonal Drinks!
Screenshots
Verdict
The clearest difference is monetization model: itsu rewards at free against Bubble CiTea's free with in-app purchases. Bubble CiTea's advantage is review sentiment (31% vs 17%) and iOS requirement (15.6 vs 17.6). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for itsu rewards against 5.0 for Bubble CiTea. Both are backed by a comparable volume of ratings — 2 and 1 respectively. Written reviews are what separate them: 17% of itsu rewards's written reviews are positive against 31% of Bubble CiTea's.
itsu rewards ships an update every 2 months, Bubble CiTea every 3 months. The most recent releases landed on October 16, 2026 and October 10, 2026 respectively.
| Parameter | itsu rewards | Bubble CiTea |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) | 5.0 (1 ratings) |
| Positive reviews | 17.5% of reviews | 30.6% of reviews — better |
| Number of ratings | 2 — better | 1 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 55 MB | 35 MB |
| Age rating | 12+ | 4+ |
| Developer | ITSU LIMITED | Bubble City LTD |
Customer experience
itsu rewards
Bubble CiTea
Bugs and requests
itsu rewards
Reported bugs
60 issues- Keyboard box blocking bottom of screen during signup
- App doesn't always update order screens
- Cannot see rewards, only most recent
- Lost rewards when trying to save them
- Cannot see free meal gift after claiming free drink
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- Unable to add student email despite confirmation code
- App automatically logs out after adding student email
- Cannot add points if app code forgotten
- App not intuitive, cannot see recent purchases
- Cannot scan barcode to pay and redeem awards
- App doesn't always update
- Lost 4 reward meals
- Cannot see what rewards you have
- App changed to '1 gift available' but wouldn't let me claim
- Student discount keeps getting wiped
- No points for noodle pots
- App not allowing anything other than viewing rewards and details
- App crashes when trying to login
- App crashes on login
- Loyalty stamps don't work properly
- Three stamps have not gone through
- App doesn't work majority of times
- Spend over £20 gives only one stamp
- Stamps not coming through after purchases
- All collected stamps wiped clean after update
- Stamps aren't collecting
- App does not allow you to scan
- Click and collect order says too busy
- App regularly crashes
- Loyalty rewards are annoying, stamps not registering correctly
- Loyalty is rewarded by not collecting stamps properly
- Unable to register or reset password
- App is glitchy, Wi-Fi signals not allowing payment/stamping
- False advertising/staff not trained on app rewards
- App not showing free meal despite earning it
- White screen when paying/scanning code
- No code to scan, no points
- App stopped working, won't let me sign in on Apple sign in
- Wiped loyalty points
- App stopped working
- Click and collect function removed
- App doesn't open
- Bad Gateway error on first use
- Only received one butterfly for £13 spend
- Doesn't work, creates account and then kicks out
- App crashes on login
- Loyalty stamps don't work
- Three stamps have not gone through
- App doesn't work majority of times
- Spend over £20 gives only one stamp
- Stamps not coming through
- All collected stamps wiped clean
- Stamps aren't collecting
- App does not allow you to scan
- Click and collect order says too busy
- App regularly crashes
- Loyalty rewards are annoying
- Loyalty is rewarded by not collecting stamps properly
- Unable to register or reset password
- App is glitchy
Requested features
13 requests- Allow adding points if app code forgotten
- Enable scanning receipt QR code for purchases
- Improve reward visibility and management
- Fix student discount issues
- Add menu viewing functionality
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- Restore click and collect function
- Allow scanning receipt for points
- Provide a help/contact us feature
- Allow user to choose free meal based on average price
- Make app available in all regions (Scotland)
- Fix UI issues like keyboard blocking
- Allow registration/login without account existing error
- Fix password reset email delivery
Bubble CiTea
Not enough reviews yet to summarise bugs or requests.
In-app purchases
itsu rewards
No in-app purchases
Bubble CiTea
No in-app purchases







