Comparison

Chatwoot vs Reply Agent GO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chatwoot

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

Highlights
  • Real-time customer engagement
  • On-the-go conversation follow-up
  • Instant system activity notifications
  • Team collaboration with private notes
  • Conversation status management
  • Assign conversations to team members
Features
Read full description

Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.

About

Reply Agent GO

Manage customer conversations from multiple messaging platforms in a single inbox. Utilize AI for automated responses, instant translations, and smart flows to boost productivity. Organize contacts and collaborate with your team on the go.

Highlights
  • Live chat across WhatsApp, Instagram, Messenger, Telegram, SMS
  • AI-powered automations and instant replies
  • Message translation
  • Subscriber management (details, tags)
  • Pause automations during manual chats
  • Team conversation assignment
Features
Read full description

ReplyAgent.com GO – Your Sales Inbox in Your Pocket Stay connected with your leads and customers anytime, anywhere. Live Chat Across All Channels Easily chat with your subscribers on WhatsApp, Instagram, Messenger, Telegram, and SMS – all in one place. Never miss a message, no matter where your customers reach out. AI-Powered Productivity Send Smart Flow automations, chat with AI, get professional replies instantly, and translate messages with a single tap. Let AI boost your response time and quality effortlessly. Full Subscriber Management View and edit contact details, manage Tags, and control Smart Flow subscriptions—right from your phone. Pause Automations When You’re Chatting Chatting to a customer? Automatically pause automated replies for 60 minutes while you chat manually, ensuring a truly personal experience. Team Collaboration Made Easy Assign conversations to yourself or another team to keep support fast, organized, and efficient.

Screenshots

Chatwoot4 screens
Reply Agent GO4 screens

Verdict

The call

The clearest difference is review sentiment: Reply Agent GO at 100% against Chatwoot's 55%. Reply Agent GO also leads on rating (5.0 vs 4.1). Chatwoot's advantage is ratings volume (13 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reply Agent GO holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Chatwoot has 13 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 55% of Chatwoot's written reviews are positive against 100% of Reply Agent GO's.

UpkeepUpdate frequency

Chatwoot ships an update every 11 days, Reply Agent GO every 3 weeks. The most recent releases landed on September 23, 2026 and September 9, 2026 respectively.

Scorecard3 real differences · 7 level
Chatwoot versus Reply Agent GO: the parameters behind the verdict, then further details
ParameterChatwootReply Agent GO
PriceFreeFree
Rating4.1 (13 ratings)5.0 (1 ratings) — better
Positive reviews55.0% of reviews100.0% of reviews — better
Number of ratings13 — better1
Update frequencyEvery 11 days — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.415.1 — better
Further details — not scored
Size73 MB36 MB
Age rating4+12+
DeveloperChatwoot IncConnecta Group Corporation

Customer experience

Chatwoot

All ratings13 ratings
Positive84.6%
Neutral0.0%
Negative15.4%
Written reviews60 reviews
Positive55.0%
Neutral15.0%
Negative30.0%

Reply Agent GO

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Chatwoot

No in-app purchases

None

Reply Agent GO

No in-app purchases

Questions

Is Chatwoot free?
Chatwoot is free to download, with no in-app purchases.
Is Reply Agent GO free?
Reply Agent GO is free to download, with no in-app purchases.
Which has better reviews, Chatwoot or Reply Agent GO?
Reply Agent GO is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while Reply Agent GO averages 5.0 from 1 ratings.
Do Chatwoot or Reply Agent GO have ads?
Neither Chatwoot nor Reply Agent GO shows ads.
Which is updated more often, Chatwoot or Reply Agent GO?
Chatwoot ships an update every 11 days, and Reply Agent GO every 3 weeks. Most recently, Chatwoot was updated on September 23, 2026 and Reply Agent GO on September 9, 2026.

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