Chatwoot vs Tess AI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chatwoot
Engage with customers in real-time, follow up on conversations, and receive instant notifications. Collaborate with your team and organize customer interactions with status assignments to deliver exceptional service from anywhere.
- Real-time customer engagement
- On-the-go conversation follow-up
- Instant system activity notifications
- Team collaboration with private notes
- Organize conversations with status assignments
Read full descriptionHide full description
Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.
Tess AI
Access and create AI agents from over 200 leading models in a single, secure workspace. Analyze documents, generate media, and build custom agents for your business needs. Enhance productivity and creativity with enterprise-grade security.
- Access 200+ AI models
- Collaborate with multiple agents
- Analyze PDFs, spreadsheets, websites
- Generate images, video, audio
- Create custom AI agents
- Enterprise-grade security
Read full descriptionHide full description
Tess AI is your all-in-one platform for accessing and creating AI agents, leveraging over 200 leading AI models, including ChatGPT, Claude, Gemini, GPT Image, and ElevenLabs, in a single, secure workspace. Tess AI empowers businesses and professionals to: -Collaborate with multiple AI agents simultaneously in one chat. -Analyze PDFs, spreadsheets, and websites directly within the app. - Generate images, videos, and audio using top-tier AI models. - Create custom AI agents tailored to your brand and workflows. - Ensure data privacy with enterprise-grade security measures. Trusted by leading organizations worldwide, Tess AI is the ultimate tool for enhancing productivity and creativity across marketing, sales, customer service, and more. Visit tessai.io to learn more.
Screenshots
Verdict
The clearest difference is rating: Chatwoot at 4.1 against Tess AI's 3.3. Chatwoot also leads on update cadence (every 2 weeks vs every 2 months). Tess AI's advantage is iOS requirement (13.0 vs 16.4). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chatwoot holds the better App Store score, 4.1 against 3.3. Both are backed by a comparable volume of ratings — 13 and 7 respectively. Written reviews point the same way: 55% of Chatwoot's written reviews are positive against 50% of Tess AI's.
Chatwoot ships an update every 2 weeks, Tess AI every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | Chatwoot | Tess AI |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (13 ratings) — better | 3.3 (7 ratings) |
| Positive reviews | 55.0% of reviews — better | 50.0% of reviews |
| Number of ratings | 13 — better | 7 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 13.0 — better |
| Further details — not scored | ||
| Size | 92 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Chatwoot Inc | Pareto Tecnologia E Marketing Ltda |
Customer experience
Chatwoot
Tess AI
In-app purchases
Chatwoot
No in-app purchases
Tess AI
No in-app purchases







