Comparison

Chatwoot vs resumIA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chatwoot

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

Highlights
  • Real-time customer engagement
  • On-the-go conversation follow-up
  • Instant system activity notifications
  • Team collaboration with private notes
  • Conversation status management
  • Assign conversations to team members
Features
Read full description

Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.

About

resumIA

Features
Read full description

resumIA — your meetings automatically become meeting minutes resumIA records your meeting audio and, within minutes, delivers ready-made minutes generated by AI: a summary, decisions, action items, and pending tasks—all linked to the transcript, without any manual typing. Record directly in the app, stop when finished, and let the AI ​​do the work. When you return, the minutes are ready for review, sharing, and deadline tracking. HOW IT WORKS • Tap record to capture meeting audio • AI automatically transcribes and organizes everything • You receive structured, ready-to-use minutes FEATURES • In-app audio recording with automatic transcription • AI-generated minutes: decisions, action items, pending tasks, and topics • Full, segment-by-segment transcription • Smart chat: ask questions about a specific meeting or all meetings, with answers citing the source meeting • Task hub: all action items and pending tasks in one place • Projects to organize meetings by client or topic • AI agents to generate documents from your meetings • PDF and Word export • Sign-in via email, Microsoft, or Apple WHO IT’S FOR Teams and professionals who hold frequent meetings and don’t want to waste time typing minutes—or let a decision or deadline slip through the cracks. Ideal for consultancies, agencies, product teams, and business units. PRIVACY resumIA is an enterprise tool accessible by invitation. Please obtain participant consent when recording, in compliance with LGPD regulations. You can delete your account and data at any time directly within the app. resumIA — stop writing minutes. Start making decisions.

Screenshots

Chatwoot4 screens
resumIA4 screens

Verdict

The call

Chatwoot and resumIA are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Chatwoot ships an update every 2 weeks, resumIA weekly. The most recent releases landed on October 15, 2026 and October 1, 2026 respectively.

ScorecardNo meaningful differences
Chatwoot versus resumIA: the parameters behind the verdict, then further details
ParameterChatwootresumIA
PriceFreeFree
Rating4.1 (13 ratings) — better—
Positive reviews55.0% of reviews—
Number of ratings13 — better—
Update frequencyEvery 2 weeksWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.415.1 — better
Further details — not scored
Size73 MB29 MB
Age rating4+4+
DeveloperChatwoot IncPaulo Ricardo

In-app purchases

None

Chatwoot

No in-app purchases

None

resumIA

No in-app purchases

Questions

Is Chatwoot free?
Chatwoot is free to download, with no in-app purchases.
Is resumIA free?
resumIA is free to download, with no in-app purchases.
Do Chatwoot or resumIA have ads?
Neither Chatwoot nor resumIA shows ads.
Which is updated more often, Chatwoot or resumIA?
Chatwoot ships an update every 2 weeks, and resumIA weekly. Most recently, Chatwoot was updated on October 15, 2026 and resumIA on October 1, 2026.

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