SleepCharge vs Transcarent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SleepCharge
This app helps users improve their sleep quality by offering sleep disorder assessments, virtual consultations with sleep physicians, and access to educational resources. It provides personalized support and relaxation exercises to promote better sleep habits.
- Sleep disorder assessment
- Virtual physician consultations
- Sleep tips and education
- Personalized support
- Relaxation exercises
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Better sleep starts here. Nox Sleep Care makes it easier to understand your sleep, connect with expert care, and get ongoing support—all from home.* With the app, you can: • Complete a sleep assessment • Meet virtually with board-certified sleep physicians • Access sleep tips, education, and relaxation exercises • Receive personalized support throughout your sleep care journey SleepCharge is becoming Nox Sleep Care. During this transition, the app may continue to display the SleepCharge name for a limited time. Learn more at noxsleepcare.com. *For eligible employer-sponsored program participants
Transcarent
Access comprehensive health and care services from your mobile device. Get answers to your questions, find trusted doctors, and connect with virtual or in-person medical care 24/7. Manage your health journey with personalized guidance and convenient access to healthcare.
- Personal Health Guide 24/7
- Virtual Doctor Visits (Video/Chat)
- Find In-Network Doctors
- In-Home Medical Care
- Track Health Metrics (Apple Health Sync)
- Healthcare Coverage Answers
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EVERYTHING YOU NEED IN ONE PLACE On your mobile device, anytime, anywhere. Get answers to your healthcare and coverage questions, find high-quality, in-network doctors, and even track your steps and weight* by syncing with Apple Health. YOUR PERSONAL HEALTH GUIDE 24/7 Answers to your questions from people you can trust. Ask your Personal Health Guide any question about your health and care. They will provide you with options, including where you can have your surgery, and will guide you on every step of your health and care journey. We're here for you. CONNECT WITH A DOCTOR IN UNDER 1 MINUTE 24/7 Virtual Doctor Visits. No Copay*. No Cost*. Video or Chat. You choose. HEALTHCARE THAT COMES TO YOU Say goodbye to uncomfortable waiting rooms. Talk to a nurse anytime. See a doctor from the comfort of your couch. You can even get in-person medical care and other treatments you used to get in urgent care facilities, right in the convenience of your home. Download Transcarent to get the health and care experience you deserve. ABOUT TRANSCARENT We believe in putting people in charge of their health and care experiences. Transcarent's easy-to-use solution organizes your complete health and care journey in one place. * Costs may vary depending on your benefits plan * Apple Health integration varies based on your health plan coverage.
Screenshots
Verdict
The clearest difference is rating: Transcarent at 4.8 against SleepCharge's 2.7. Transcarent also leads on ratings volume (2.7K vs 87) and chart position (#64 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Transcarent holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Transcarent has 2.7K ratings behind it against 87, so its average is the more settled of the two. Written reviews split almost evenly too, at 33% and 33% positive.
SleepCharge ships an update fortnightly, Transcarent every 10 days. The most recent releases landed on October 20, 2026 and October 22, 2026 respectively.
| Parameter | SleepCharge | Transcarent |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (87 ratings) | 4.8 (2.7K ratings) — better |
| Positive reviews | 32.5% of reviews | 33.3% of reviews — better |
| Number of ratings | 87 | 2.7K — better |
| Update frequency | Fortnightly | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #64 — better |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 81 MB | 293 MB |
| Age rating | 17+ | 17+ |
| Developer | KOEO | Transcarent |
Customer experience
SleepCharge
Transcarent
User reviews
SleepCharge
From 87 App Store ratingsWhat we love
- 👍 Good program, questions answered fast
- 👍 Life changing, sleeping 8 hours
- 👍 Excellent customer service, functional app
- 👍 Incredibly helpful team, changed my world
- 👍 Great company, great experience
Room to improve
- 😞 Refuse to prescribe medication
- 😞 Waste of time, basic advice
- 😞 Server error, cannot access data
- 😞 Unable to access since update
- 😞 Annoying to login every time
Transcarent
From 2.7K App Store ratingsWhat we love
- 🚀 Fast and easy care
- 👍 Useful for insurance info
- 💡 Efficient healthcare management
- 🚀 Saved a lot of time
- 🚀 Quick prescription and delivery
Room to improve
- 🐛 App crashes constantly
- 🐛 Very buggy and frustrating
- 🐛 App is not user friendly
- 🐛 Invasive data collection
- 🐛 App doesn't work 65% of the time
Bugs and requests
SleepCharge
Reported bugs
25 issues- Server error
- Unable to access data
- Continually getting server error messages since update
- Required to login every time
- Logs out every time after update
Show 20 moreShow fewer
- App doesn't allow Face ID sign in
- Messages appear as gibberish if not caught
- Password reset doesn't work
- App constantly tells user they're not connected to internet
- App won't save sleep survey
- App won't download
- Doesn't save email and password
- Forgot password process not user friendly
- Chat is not monitored
- App login credentials not working, but website does
- Application is completely unusable due to persistent server errors
- App is totally frozen, won't turn on
- Never loads past splash screen
- Does not allow login using saved credentials
- Message management is confusing, cannot see read/new
- New update causes login loop with server error
- App crashes and has server errors
- Face ID login feature does not work
- Files uploaded to Documents come up as blank page or code
- Previous app's Charge data is not available
Requested features
13 requests- Remember login information
- Fix messaging to correct errors
- Restore single-play audio tracks
- Provide supplies quarterly as agreed
- Improve response time for messages and supplies
Show 8 moreShow fewer
- Allow Face ID login
- Improve password reset functionality
- Make app more intuitive and understandable
- Fix server errors
- Ensure app downloads successfully
- Improve chat monitoring
- Fix login issues for the app
- Display read/new message status
Transcarent
Reported bugs
51 issues- Blocked from logging into the app
- Reset password function does not work
- Forms are constantly missing
- App crashes when searching for prescriptions
- App requires updates that are not available
Show 46 moreShow fewer
- Login issues with phone number and email
- App gets stuck after trying to login
- App requires disabling ad blocker to launch
- App doesn't open
- Scales keep disconnecting
- Login blackouts lasting days
- Delayed password reset codes
- Ignoring phone security warnings because app wasn't updated
- Can't get updated/push messages from providers
- Unable to log in
- App is buggy
- UI is buggy
- App errors out more than it succeeds
- App gets stacked after trying to login
- Search for pharmacy inconsistent
- Search for drugs shows no results
- App is temperamental when trying to upload or fill out questionnaires
- Login issues with phone number and email
- App crashes constantly
- Reset password function does not work
- App requires updates that are not available
- App doesn't work 65% of the time
- Login blackouts lasting days
- Delayed password reset codes
- App is bugged a new way every week
- Uploaded lab results several times yet asked to upload again
- App doesn't function
- Rx search function is not working
- App claims it needs to be updated but has no outstanding updates
- Unable to schedule virtual appointments
- Unable to log in both with phone number and email
- App makes it almost impossible to get real help
- Login issues with face recognition
- App doesn't open on iPhone or iPad
- Can't login or create a new account
- Forgot password function doesn't send emails or texts
- App won't launch unless ad blocker is disabled
- Telehealth NP refused standard treatment
- Updating 98.6 app leads to Transcarent app issues
- Can't login after update
- App gets stuck after trying to login
- App design requires going into program to view messages
- Search for pharmacy inconsistent
- Search for drugs shows no results
- App is temperamental when trying to upload or fill out questionnaires
- Chat format is terrible
Requested features
10 requests- Add insurance card to Apple Wallet
- Improve login process
- Provide real customer service
- Fix missing forms
- Make tech support easily accessible
Show 5 moreShow fewer
- Allow opt-out of data collection
- Improve app stability
- Fix search functionality for pharmacies and drugs
- Offer weekend hours for guides
- Improve chat functionality
In-app purchases
SleepCharge
No in-app purchases
Transcarent
No in-app purchases
