Comparison

Nuuly vs J.Crew

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Nuuly

This service allows you to rent six clothing items monthly from a wide selection of brands and styles. Keep your chosen items for the entire month, with laundry and repairs included. You can also purchase items you love at a discount.

Highlights
  • Rent 6 items monthly
  • Wide selection of brands and styles
  • Keep items for a month
  • Laundry and repairs included
  • Purchase items at a discount
  • Fast, free shipping and returns
Features
Currently charting
Read full description

Nuuly is a subscription clothing rental service built to help you get creative with what you wear every day—not just on special occasions. Rent 6 items every month for $98 and choose from 100s of brands and 1000s of styles in sizes XS–5X, including petite, tall + maternity. How it works: * Pick any 6 items—four tops and the same dress in two sizes? Six pairs of jeans? One of everything? It's your call
 * Keep them all month. Don't worry about laundry or repairs—it's included in the plan
 * If you fall in love with something, buy it at a discount. Send back the rest + repeat
 Why you’ll love Nuuly: * Fast, free shipping + returns * No late fees or damage fees—ever * Pause or cancel anytime
 With the Nuuly app, you can: * Quickly save favorites in your Closet + sort them into Closet Lists * Add styles to your Nuuly quickly + seamlessly * Manage subscription, profile details + rental history with one tap * Purchase favorites: keep one, two or all of your items * Leave reviews for the Nuuly community * Get customizable iOS push notifications for Nuuly news

About

J.Crew

Discover exclusive fashion drops and build your ideal wardrobe. Shop new arrivals, save items for later, and enjoy a streamlined checkout. Earn rewards through the loyalty program and get insider details on designs and events.

Highlights
  • Exclusive drops access
  • Shop new arrivals
  • Save for later
  • Faster checkout
  • Loyalty program
  • Behind-the-design content
  • In-store event updates
Features
Read full description

Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy

Screenshots

Nuuly4 screens
J.Crew3 screens

Verdict

The call

The clearest difference is rating: Nuuly at 4.9 against J.Crew's 3.1. Nuuly also leads on ratings volume (30K vs 905) and review sentiment (66% vs 48%). J.Crew's advantage is monetization model (free vs subscription) and iOS requirement (17.0 vs 26.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Nuuly holds the better App Store score, 4.9 against 3.1. That said, the two scores are not equally well evidenced: Nuuly has 30K ratings behind it against 905, so its average is the more settled of the two. Written reviews point the same way: 66% of Nuuly's written reviews are positive against 48% of J.Crew's.

UpkeepUpdate frequency

Nuuly ships an update every 9 days, J.Crew every 2 weeks. The most recent releases landed on October 16, 2026 and October 14, 2026 respectively.

Scorecard6 real differences · 5 level
Nuuly versus J.Crew: the parameters behind the verdict, then further details
ParameterNuulyJ.Crew
PriceFreeFree
Rating4.9 (30K ratings) — better3.1 (905 ratings)
Positive reviews65.5% of reviews — better48.1% of reviews
Number of ratings30K — better905
Update frequencyEvery 9 days — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
Best chart rank#205 — better—
DevicesiPhoneiPhone
Requires iOS26.017.0 — better
Further details — not scored
Size93 MB161 MB
Age rating4+4+
DeveloperNuulyJCrew Group INC

Customer experience

Nuuly

All ratings30,471 ratings
Positive98.4%
Neutral0.8%
Negative0.8%
Written reviews293 reviews
Positive65.5%
Neutral13.7%
Negative20.8%

J.Crew

All ratings905 ratings
Positive48.2%
Neutral4.9%
Negative47.0%
Written reviews341 reviews
Positive48.1%
Neutral8.5%
Negative43.4%

User reviews

Nuuly

From 30K App Store ratings

What we love

  • 🚀 Great service and clothing selection
  • 👍 Convenient and easy to use
  • 💡 Allows trying new styles without commitment
  • 🌱 Eco-friendly and sustainable
  • 🤩 Elevates personal style and confidence

Room to improve

  • 🐛 Quality control issues with damaged or worn items
  • ⏱️ Slow shipping and long wait times
  • 🤔 Limited inventory and item availability
  • 📝 Inconsistent customer service experience
  • 🔍 Buggy and glitchy app interface

J.Crew

From 905 App Store ratings

What we love

  • 🚀 Smooth and fast app
  • 👍 Clean and beautiful design
  • 💡 Loyalty program and birthday offers
  • 🚀 Seamless shopping experience
  • 👍 Intuitive navigation

Room to improve

  • 🐛 Bugs and glitches
  • 🔍 Missing features from website (e.g., favorites, filters)
  • 🔍 Inconsistent behavior compared to website
  • 🔍 Requires login to browse

Bugs and requests

Nuuly

Reported bugs

4 issues
  • App crashes and freezes
  • Images and content not loading properly
  • Losing place when navigating back in the app
  • Inconsistent behavior across web and mobile platforms

Requested features

5 requests
  • Ability to exchange or return individual items
  • More detailed size and fit information
  • Waitlist or notification system for out-of-stock items
  • Improved search and filtering capabilities
  • Ability to save and organize items in custom closets

J.Crew

Reported bugs

4 issues
  • App crashes and freezes
  • Inventory and pricing inconsistencies between app and website
  • Login and account issues
  • Inability to access past orders and saved items

Requested features

5 requests
  • Add favorites/wishlist feature
  • Improve filtering and sorting options
  • Incorporate in-store pickup
  • Provide more detailed product information
  • Sync app and website experience

In-app purchases

None

Nuuly

No in-app purchases

None

J.Crew

No in-app purchases

Questions

Is Nuuly free?
Nuuly is free to download, with no in-app purchases.
Is J.Crew free?
J.Crew is free to download, with no in-app purchases.
Which has better reviews, Nuuly or J.Crew?
Nuuly is rated higher. Nuuly averages 4.9 out of 5 from 30K ratings, while J.Crew averages 3.1 from 905 ratings.
Do Nuuly or J.Crew have ads?
Neither Nuuly nor J.Crew shows ads.
Which is updated more often, Nuuly or J.Crew?
Nuuly ships an update every 9 days, and J.Crew every 2 weeks. Most recently, Nuuly was updated on October 16, 2026 and J.Crew on October 14, 2026.

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