Nuuly vs J.Crew
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nuuly
This service allows you to rent six clothing items monthly from a wide selection of brands and styles. Keep your chosen items for the entire month, with laundry and repairs included. You can also purchase items you love at a discount.
- Rent 6 items monthly
- Wide selection of brands and styles
- Keep items for a month
- Laundry and repairs included
- Purchase items at a discount
- Fast, free shipping and returns
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Nuuly is a subscription clothing rental service built to help you get creative with what you wear every day—not just on special occasions. Rent 6 items every month for $98 and choose from 100s of brands and 1000s of styles in sizes XS–5X, including petite, tall + maternity. How it works: * Pick any 6 items—four tops and the same dress in two sizes? Six pairs of jeans? One of everything? It's your call * Keep them all month. Don't worry about laundry or repairs—it's included in the plan * If you fall in love with something, buy it at a discount. Send back the rest + repeat Why you’ll love Nuuly: * Fast, free shipping + returns * No late fees or damage fees—ever * Pause or cancel anytime With the Nuuly app, you can: * Quickly save favorites in your Closet + sort them into Closet Lists * Add styles to your Nuuly quickly + seamlessly * Manage subscription, profile details + rental history with one tap * Purchase favorites: keep one, two or all of your items * Leave reviews for the Nuuly community * Get customizable iOS push notifications for Nuuly news
J.Crew
Discover exclusive fashion drops and build your ideal wardrobe. Shop new arrivals, save items for later, and enjoy a streamlined checkout. Earn rewards through the loyalty program and get insider details on designs and events.
- Exclusive drops access
- Shop new arrivals
- Save for later
- Faster checkout
- Loyalty program
- Behind-the-design content
- In-store event updates
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Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy
Screenshots
Verdict
The clearest difference is rating: Nuuly at 4.9 against J.Crew's 3.1. Nuuly also leads on ratings volume (30K vs 905) and review sentiment (66% vs 48%). J.Crew's advantage is monetization model (free vs subscription) and iOS requirement (17.0 vs 26.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nuuly holds the better App Store score, 4.9 against 3.1. That said, the two scores are not equally well evidenced: Nuuly has 30K ratings behind it against 905, so its average is the more settled of the two. Written reviews point the same way: 66% of Nuuly's written reviews are positive against 48% of J.Crew's.
Nuuly ships an update every 9 days, J.Crew every 2 weeks. The most recent releases landed on October 16, 2026 and October 14, 2026 respectively.
| Parameter | Nuuly | J.Crew |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (30K ratings) — better | 3.1 (905 ratings) |
| Positive reviews | 65.5% of reviews — better | 48.1% of reviews |
| Number of ratings | 30K — better | 905 |
| Update frequency | Every 9 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Best chart rank | #205 — better | — |
| Devices | iPhone | iPhone |
| Requires iOS | 26.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 93 MB | 161 MB |
| Age rating | 4+ | 4+ |
| Developer | Nuuly | JCrew Group INC |
Customer experience
Nuuly
J.Crew
User reviews
Nuuly
From 30K App Store ratingsWhat we love
- 🚀 Great service and clothing selection
- 👍 Convenient and easy to use
- 💡 Allows trying new styles without commitment
- 🌱 Eco-friendly and sustainable
- 🤩 Elevates personal style and confidence
Room to improve
- 🐛 Quality control issues with damaged or worn items
- ⏱️ Slow shipping and long wait times
- 🤔 Limited inventory and item availability
- 📝 Inconsistent customer service experience
- 🔍 Buggy and glitchy app interface
J.Crew
From 905 App Store ratingsWhat we love
- 🚀 Smooth and fast app
- 👍 Clean and beautiful design
- 💡 Loyalty program and birthday offers
- 🚀 Seamless shopping experience
- 👍 Intuitive navigation
Room to improve
- 🐛 Bugs and glitches
- 🔍 Missing features from website (e.g., favorites, filters)
- 🔍 Inconsistent behavior compared to website
- 🔍 Requires login to browse
Bugs and requests
Nuuly
Reported bugs
4 issues- App crashes and freezes
- Images and content not loading properly
- Losing place when navigating back in the app
- Inconsistent behavior across web and mobile platforms
Requested features
5 requests- Ability to exchange or return individual items
- More detailed size and fit information
- Waitlist or notification system for out-of-stock items
- Improved search and filtering capabilities
- Ability to save and organize items in custom closets
J.Crew
Reported bugs
4 issues- App crashes and freezes
- Inventory and pricing inconsistencies between app and website
- Login and account issues
- Inability to access past orders and saved items
Requested features
5 requests- Add favorites/wishlist feature
- Improve filtering and sorting options
- Incorporate in-store pickup
- Provide more detailed product information
- Sync app and website experience
In-app purchases
Nuuly
No in-app purchases
J.Crew
No in-app purchases









