Asurion vs Shiftlab
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Asurion
Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.
- File claims
- Track repairs and replacements
- Chat with tech experts
- Troubleshoot device issues
- View protection plan benefits
- Get proactive tech tips
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Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech. With the Asurion app, you can: FILE CLAIMS • File a claim with Asurion • Track device repairs and replacements GET SUPPORT • Chat with our team of trained Asurion Experts • Troubleshoot issues with your mobile device and home technology UNDERSTAND YOUR BENEFITS & TECH • Easily find your protection plan benefits • Access proactive tips for device setup, OS upgrades, and other relevant topics
Shiftlab
This application helps retail teams manage schedules and stay synchronized. It offers real-time access to work schedules, shift overviews, and facilitates time-off requests. The goal is to streamline team management and improve efficiency for retail employees.
- Real-time schedule access
- Shift overview
- Team collaboration (upcoming)
- Easy time-off requests (upcoming)
- User-friendly interface
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Shiftlab puts the power of your workforce intelligence platform in your pocket. Built specifically for retailers, Shiftlab helps operations leaders and frontline teams work smarter, wherever the day takes them. SMARTER SCHEDULING, POWERED BY AI Stop building schedules by hand. Shiftlab's AI engine automatically optimizes shifts based on store traffic patterns, labor rules, team availability, and sales targets. Publish schedules faster, reduce overtime, and always have the right people on the floor at the right time. TIME & ATTENDANCE, SIMPLIFIED Managers and associates can clock in and out directly from the app. Track hours in real time, manage timesheets, approve time-off requests, and stay on top of attendance across every location - with full visibility from anywhere. TEAM CHAT & COMMUNICATIONS Keep your whole organization connected with built-in messaging. Send direct messages, group chats, or company-wide announcements - no need for a separate app. Share updates, coordinate shift swaps, and make sure nothing falls through the cracks. REAL-TIME STORE & LABOR KPIs Know exactly how your stores are performing, right now. Monitor live sales activity, labor costs, productivity metrics, and key performance indicators across your entire retail footprint. Spot issues before they become problems and make faster, data-driven decisions. BUILT FOR RETAIL Shiftlab is built for the unique demands of retail. Every feature is designed around the workflows, compliance needs, and performance metrics that matter most to your business. One app. Every tool your team needs to schedule smarter, work better, and perform at their best.
Screenshots
Verdict
The clearest difference is rating: Asurion at 4.1 against Shiftlab's 1.3. Asurion also leads on review sentiment (21% vs 0%) and ratings volume (390 vs 22). Shiftlab's advantage is monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Asurion holds the better App Store score, 4.1 against 1.3. That said, the two scores are not equally well evidenced: Asurion has 390 ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 21% of Asurion's written reviews are positive against 0% of Shiftlab's.
Asurion ships an update every 5 weeks, Shiftlab fortnightly. The most recent releases landed on October 12, 2026 and October 13, 2026 respectively.
| Parameter | Asurion | Shiftlab |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (390 ratings) — better | 1.3 (22 ratings) |
| Positive reviews | 21.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 390 — better | 22 |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 43 MB | 63 MB |
| Age rating | 17+ | 4+ |
| Developer | Asurion Mobile Applications Inc | Shiftlab, Inc. |
Customer experience
Asurion
Shiftlab
Bugs and requests
Asurion
Reported bugs
3 issues- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices
Requested features
3 requests- Dark mode option
- Streamlined claims process
- Better transparency on coverage
Shiftlab
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Asurion
No in-app purchases
Shiftlab
No in-app purchases









