Comparison

SpinTel vs Ziply Fiber

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SpinTel

Manage your telecommunications services with ease. Monitor usage, receive alerts, and access account features like buying data or changing plans. Connect with support directly through the app.

Highlights
  • Monitor service usage
  • Receive account alerts
  • Access My Account features
  • Chat with support
  • Buy data-blocks
  • Change mobile plan
  • Move broadband service
Features
Read full description

SpinTel was established in 1996 and is proud to be one of Australia's leading telcos. In our app, you can: -Monitor your current service usage -Receive important alerts about your account or services -Quickly access the full features of My Account - Chat online with our support team In My Account, you can: -Manage your account and services - Buy data-blocks -Change your plan - Move your broadband service to another address

About

Ziply Fiber

Manage your internet service with ease. View and pay bills, schedule appointments, upgrade speeds, and get support. Access account information and troubleshooting tips anytime, anywhere.

Highlights
  • View and pay bills
  • Manage automatic payments
  • Schedule/reschedule appointments
  • Track pending orders
  • Upgrade service speed
  • Chat with live agents
  • Update profile information
Features
Read full description

Welcome to the redesigned Ziply Fiber App! Our aim is to help you easily self-service and manage your account or get help anywhere, any time - with just a few taps. *You can also access the same services via a browser at http://ziplyfiber.com/myaccount/login   The App allows you a growing set of options for self-service, including: • View & pay bill • Set up/manage automatic payments • Compare past bills • Appointments/Service: View, reschedule or cancel • View pending orders and track progress • Upgrade service speed without a phone call (and, in some cases, without new equipment) • Chat with live agents • Update profile information, add users, or link additional Ziply Fiber service accounts • See top troubleshooting solutions • Get notified when Fiber is available at your address   *Coming soon: self-service troubleshooting tools and live outage notifications   As always, we appreciate your feedback and do read these reviews to fuel future roadmap items. MyZiply App users: If you are having trouble moving your MyZiply information to the new Ziply Fiber app, please call 1888.947.9995 and we will be happy to help you transition.

Screenshots

SpinTel4 screens
Ziply Fiber4 screens

Verdict

The call

The clearest difference is update cadence: Ziply Fiber at every 6 weeks against SpinTel's every 9 months. On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

SpinTel ships an update every 9 months, Ziply Fiber every 6 weeks. The most recent releases landed on November 3, 2026 and November 12, 2026 respectively.

Scorecard1 real difference · 9 level
SpinTel versus Ziply Fiber: the parameters behind the verdict, then further details
ParameterSpinTelZiply Fiber
PriceFreeFree
Rating—1.6 (149 ratings) — better
Positive reviews5.7% of reviews9.3% of reviews — better
Number of ratings—149 — better
Update frequencyEvery 9 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size17 MB62 MB
Age rating4+4+
DeveloperSpinTel Pty LtdZiplyFiber

Customer experience

SpinTel

Written reviews35 reviews
Positive5.7%
Neutral5.7%
Negative88.6%

Ziply Fiber

All ratings148 ratings
Positive10.8%
Neutral4.7%
Negative84.5%
Written reviews86 reviews
Positive9.3%
Neutral1.2%
Negative89.5%

Bugs and requests

SpinTel

Not enough reviews yet to summarise bugs or requests.

Ziply Fiber

Reported bugs

17 issues
  • Blank page when tapping chat bubble
  • Check outage button is non-functional text
  • Infinite 'Something went wrong. Click refresh' loop
  • Content fails to load or constantly refreshing
  • Payment processing stalls at 75% progress bar
Show 12 more
  • App freezes during payment method addition
  • Account linking repeatedly fails or wipes out
  • Login credentials rejected despite working on website
  • App crashes when accessing payment section
  • Duplicate payment charges
  • Autopay not processing
  • Notifications not sending despite being enabled
  • Account activation message loops indefinitely
  • Slow page load times (minutes to open)
  • Blank loading screens that never complete
  • Password recovery email not updating
  • App won't update to latest version

Requested features

8 requests
  • Outage checking tool that actually works
  • Network troubleshooting and quick-fix tools
  • Horizontal/landscape orientation support for tablets
  • Reliable push notifications for billing alerts
  • Functional chat support within app
Show 3 more
  • IP address release tool in toolbox
  • Better account management features
  • Improved notification system

In-app purchases

None

SpinTel

No in-app purchases

None

Ziply Fiber

No in-app purchases

Questions

Is SpinTel free?
SpinTel is free to download, with no in-app purchases.
Is Ziply Fiber free?
Ziply Fiber is free to download, with no in-app purchases.
Do SpinTel or Ziply Fiber have ads?
Neither SpinTel nor Ziply Fiber shows ads.
Which is updated more often, SpinTel or Ziply Fiber?
SpinTel ships an update every 9 months, and Ziply Fiber every 6 weeks. Most recently, SpinTel was updated on November 3, 2026 and Ziply Fiber on November 12, 2026.

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