Comparison

Clipper Card vs Zoox

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Clipper Card

Manage your transit card for contactless fare payments across the San Francisco Bay Area. Load value, plan trips with real-time information, and pay fares directly from your iPhone or Apple Watch.

Highlights
  • Pay fares with Clipper in Apple Pay
  • Manage transit accounts
  • Load cash value and transit passes
  • Plan trips with real-time info
  • Add/transfer cards to Apple Wallet
  • View account activity
Features
Currently charting
Read full description

The Clipper app is here! - Pay your fares with Clipper in Apple Pay - Manage your account(s) - Load cash value and transit passes - Plan your trips Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. The new Clipper app lets you manage your Clipper account from your iPhone—add value, view your history, and plan your trip! Download the Clipper app today! Pay with Your iPhone or Apple Watch The Clipper app gives you step-by-step instructions for setting up a new Clipper card or transferring an existing Clipper card to your Apple Wallet. Manage Your Account The Clipper app gives you the same account access as the website, but on your iPhone! You can register a new card, load cash value and transit passes, set up Autoload, view your recent activity, and other features. Sign in and out of multiple Clipper accounts in the Clipper app to manage a card on behalf of someone else. Plan Your Trip The Clipper app has real-time transit information and helpful trip planning tools to make getting around the Bay easy! You can view nearby transit options and routes, get real-time travel and arrival information, and save your favorite locations, stops, and stations. By downloading this app, you agree to and accept the terms of the Clipper Mobile Application License Agreement (https://www.clippercard.com/ClipperWeb/mobile-application-agreement.html) and the Clipper Privacy Policy (https://www.clippercard.com/ClipperWeb/privacy.html). Clipper serves 24 transit services in the San Francisco Bay Area: AC Transit BART Caltrain City Coach County Connection Dumbarton Express FAST Golden Gate Ferry Golden Gate Transit Marin Transit Muni Petaluma Transit SamTrans San Francisco Bay Ferry Santa Rosa CityBus SMART SolTrans Sonoma County Transit Tri Delta Transit Union City Transit Vine VTA WestCAT Wheels By downloading this app, you agree to and accept the terms of the Clipper Mobile Application License Agreement (https://www.clippercard.com/ClipperWeb/mobile-application-agreement.html) and the Clipper Privacy Policy (https://www.clippercard.com/ClipperWeb/privacy.html).

About

Zoox

Experience the future of transportation with a fully autonomous, all-electric ride-hailing service. Hail a ride, enjoy a comfortable, purpose-built vehicle with customizable in-seat controls, and track your journey with ease. Designed for your comfort and freedom, it offers a new way to travel.

Highlights
  • Fully autonomous ride-hailing
  • All-electric vehicle
  • Purpose-built robotaxi
  • Customizable in-seat controls
  • Real-time journey tracking
  • Wireless device charging
  • Live support
Features
Currently charting
Read full description

It’s not a car. It’s a robotaxi designed around you. Zoox is fully autonomous, all-electric ride-hailing. We’ve created a purpose-built robotaxi to give you a better way to ride. Get the app today and learn what makes Zoox the best ride on the road. HAIL A RIDE Open the app, choose your destination, and your Zoox is on the way. Zoox drives itself — all you have to do is make yourself comfortable. MEET YOUR ZOOX Your carriage-style seating awaits. Zoox arrives, the doors slide open, and you step inside. After you sit down, craft your ideal ride with in-seat controls for music, temperature, and more. NEW FREEDOMS The Zoox robotaxi’s spacious and comfortable cabin is designed to give time, space, and freedom back to you. Plug in, switch off, or throw a dance party. It’s your journey. SENSORS THAT SEE IT ALL The Zoox robotaxi combines cameras, lidars, radar, and long-wave infrared sensors for a 360-degree view of everything on the road. SAFETY AT THE CORE Zoox protects every rider with over 100 safety features that don’t exist in conventional cars, such as an innovative airbag system and a safety-focused active suspension. TRACK YOUR JOURNEY Instantly view your trip progress from the app or the touchscreen at your seat so you’re never left guessing your ETA. STAY IN CHARGE Wireless charging at every seat means your devices arrive as recharged as you do. MIX THE MUSIC Pair your device to Zoox via Bluetooth and enjoy your favorite tunes or podcasts during your ride. Pair just once and your device will auto-connect every time you ride. RIDE WITH CONFIDENCE If you need help, live support from our team is just a tap away. Zoox is currently available only in select U.S. cities and is intended for use in the United States only. Need help? Contact Zoox Support at https://zoox.com/support

Screenshots

Clipper Card4 screens
Zoox4 screens

Verdict

The call

The clearest difference is review sentiment: Zoox at 93% against Clipper Card's 3%. Zoox also leads on rating (5.0 vs 3.8) and update cadence (fortnightly vs every 3 months). Clipper Card's advantage is monetization model (free vs paid) and iOS requirement (11.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Zoox holds the better App Store score, 5.0 against 3.8. Both are backed by a comparable volume of ratings — 12K and 30K respectively. Written reviews point the same way: 3% of Clipper Card's written reviews are positive against 93% of Zoox's.

UpkeepUpdate frequency

Clipper Card ships an update every 3 months, Zoox fortnightly. The most recent releases landed on November 4, 2026 and November 5, 2026 respectively.

Scorecard5 real differences · 6 level
Clipper Card versus Zoox: the parameters behind the verdict, then further details
ParameterClipper CardZoox
PriceFreeFree
Rating3.8 (12K ratings)5.0 (30K ratings) — better
Positive reviews2.9% of reviews92.9% of reviews — better
Number of ratings12K30K — better
Update frequencyEvery 3 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterPaid
Best chart rank#130#47 — better
DevicesiPhone, iPodiPhone, iPad
Requires iOS11.0 — better17.0
Further details — not scored
Size61 MB154 MB
Age rating4+4+
DeveloperMetropolitan Transportation CommissionZoox, Inc.

Customer experience

Clipper Card

All ratings9,408 ratings
Positive68.4%
Neutral3.0%
Negative28.6%
Written reviews414 reviews
Positive2.9%
Neutral6.5%
Negative90.6%

Zoox

All ratings30,346 ratings
Positive99.2%
Neutral0.2%
Negative0.6%
Written reviews1,331 reviews
Positive92.9%
Neutral0.8%
Negative6.4%

User reviews

Clipper Card

From 12K App Store ratings

What we love

  • 👍 Convenient to add Clipper card to Apple Wallet
  • 👍 Easy to manage Clipper card balance

Room to improve

  • 🐛 Buggy app with frequent issues
  • ⏱️ Slow to update card balance and transaction history
  • 💳 Difficult to cancel auto-load or transfer card balances
  • 🤖 Poor customer service and unresponsive support
  • 🔒 Security concerns with lost/stolen cards

Zoox

From 30K App Store ratings

What we love

  • 🚀 Smooth ride experience
  • 👍 Beautifully designed app
  • 🚘 Exciting new transportation option

Room to improve

  • 🐛 Unreliable service and functionality issues
  • 📍 Limited service area and availability

Bugs and requests

Clipper Card

Reported bugs

4 issues
  • App freezes and crashes frequently
  • Card balances not updating properly
  • Issues with adding cards to Apple Wallet
  • Inconsistent behavior when loading funds

Requested features

5 requests
  • Improve real-time sync of card balance and transactions
  • Streamline process to cancel auto-load and transfer balances
  • Provide better customer support and communication
  • Enhance security features for lost/stolen cards
  • Eliminate unnecessary fees

Zoox

Reported bugs

2 issues
  • Unable to hail a ride within the serviced zone
  • App crashes and fails to complete basic searches

Requested features

2 requests
  • Expand service to more areas
  • Improve reliability and consistency

In-app purchases

None

Clipper Card

No in-app purchases

None

Zoox

No in-app purchases

Questions

Is Clipper Card free?
Clipper Card is free to download, with no in-app purchases.
Is Zoox free?
Zoox is free to download, with no in-app purchases.
Which has better reviews, Clipper Card or Zoox?
Zoox is rated higher. Clipper Card averages 3.8 out of 5 from 12K ratings, while Zoox averages 5.0 from 30K ratings.
Do Clipper Card or Zoox have ads?
Neither Clipper Card nor Zoox shows ads.
Which is updated more often, Clipper Card or Zoox?
Clipper Card ships an update every 3 months, and Zoox fortnightly. Most recently, Clipper Card was updated on November 4, 2026 and Zoox on November 5, 2026.
Which is more popular, Clipper Card or Zoox?
Clipper Card currently peaks at #130 in the App Store charts, and Zoox at #47. Chart position reflects recent download velocity rather than total install base.

Other comparisons