MyRXNT vs MYIO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyRXNT
Manage your healthcare journey securely and conveniently. Access medical records, schedule appointments, message your doctor, pay bills, and find prescription savings. Requires an existing RXNT Patient Portal account.
- Access health information and medical records
- Schedule, cancel, and check-in for appointments
- Securely message your care team
- View test results
- Pay medical bills
- Sign and complete documents
- Find prescription savings
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Navigate your healthcare with MyRXNT, the official Patient Portal mobile application for RXNT. Manage your entire healthcare journey and stay connected to care in one secure, easy-to-use application. Make appointments, message your doctor, pay your medical bills, find prescription coupons, and much more. IMPORTANT DETAILS • Account Set-up: To use the MyRXNT app, you MUST have an existing RXNT Patient Portal account set up in conjunction with your healthcare provider. If you do not have an account yet, please contact your healthcare provider directly to request access. • Logging In: After downloading and launching MyRXNT, you MUST select the appropriate account type and log in using the same username and password you use to access RXNT’s desktop Patient Portal (https://app2.rxnt.com/phr/). If you’re unable to sign in, please contact your healthcare provider directly! • Features - The features available with your MyRXNT account will depend on what your healthcare provider has enabled. If you have questions on these features, please reach out to your healthcare provider directly with questions. WHAT’S INCLUDED • Health Information - Access your personal medical records whenever, wherever you need them. Plus, request health data and medical history to share with other providers or specialists. • Appointments - Check-in for your appointment, schedule and cancel upcoming visits, and launch virtual telehealth appointments. • Test Results - Access lab, imaging, and other medical test results as soon as they're available. • Messaging - Communicate with your care team securely from anywhere. Receive instructions, answer questions, request information, and get help when you need it. • Notifications - Pending actions display right on the dashboard when outstanding items require your attention. Sign and complete forms, confirm appointments, and more. • Bill Pay - Never miss a medical bill; quickly and securely check statements and pay your outstanding bills from anywhere. • Documents - Electronically sign and complete documents before, during, and after your appointments. Upload insurance cards and test results, manage health information, sign consent forms, and fill out visit intake questionnaires. • Prescription Savings - Stop overpaying for your prescriptions; explore the Rx Savings library for medications and apply savings at the pharmacy. WHY RXNT? RXNT has spent 25 years building technology for better care and happier patients. Our award-winning healthcare software includes the MyRXNT mobile app and Patient Portal for patients, as well as E-Prescribing, Electronic Health Records, Practice Management with Medical Billing, and an integrated Full Suite system for providers. GET HELP - https://help.rxnt.com CONNECT WITH US - https://linkedin.com/company/rxnt FOLLOW US - https://www.instagram.com/rxnt.health LIKE US - https://www.facebook.com/rxnthealth SUBSCRIPTION DETAIL This mobile application is available at no cost to patients registered at participating practices who subscribe to one of RXNT’s software products. TERMS AND PRIVACY GET HELP - https://help.rxnt.com Read the terms and conditions - https://www.rxnt.com/customer-agreement-myrxnt Read our privacy policy - https://www.rxnt.com/client-services-privacy-policy/
MYIO
Manage your behavioral health information and care with this patient portal. Update personal details, set communication preferences, review statements, and pay balances. Access is granted through your mental health provider.
- Update personal and contact details
- Set communication preferences
- Review statements
- Pay balances
- Receive reminders and messages
- Enable push notifications
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MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to: - Update personal and contact details - Set communication preferences with your mental health provider - Review statements - Easily pay balances To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.
Screenshots
Verdict
The clearest difference is rating: MYIO at 4.8 against MyRXNT's 4.6. MYIO also leads on ratings volume (27K vs 2.1K) and chart position (#60 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MYIO holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: MYIO has 27K ratings behind it against 2.1K, so its average is the more settled of the two. Written reviews complicate that: 34% of MyRXNT's written reviews are positive against 30% of MYIO's, so the app with the better star average is not the one people write more warmly about.
MyRXNT ships an update every 3 weeks, MYIO monthly. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.
| Parameter | MyRXNT | MYIO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2.1K ratings) | 4.8 (27K ratings) — better |
| Positive reviews | 34.4% of reviews — better | 30.0% of reviews |
| Number of ratings | 2.1K | 27K — better |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #60 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 45 MB | 54 MB |
| Age rating | 17+ | 12+ |
| Developer | RXNT | Valant Medical Solutions, Inc |
Customer experience
MyRXNT
MYIO
User reviews
MyRXNT
From 2.1K App Store ratingsWhat we love
- 👍 Great care from the Dr
- 👍 Easy online service
- 👍 Available for questions
- 👍 Amazing app idea
- 👍 Patient and kind Dr
Room to improve
- 🐛 Buggy, doesn't work
- 🐛 Provider turned off messaging
- 🐛 Ridiculous response times
- 🐛 Basic app, no auto-recognition
- 🐛 Can't make appointments
MYIO
From 27K App Store ratingsWhat we love
- 👍 Seamless intake process
- 🚀 Excellent video call quality
- 💡 Useful appointment scheduling
Room to improve
- 🐛 Frequent login issues
- 👎 Unreliable messaging system
- 🤯 Frustrating user interface
- 🔒 Privacy concerns with personal data collection
- 🔋 Drains device battery quickly
Bugs and requests
MyRXNT
Reported bugs
41 issues- App glitches out on first screen
- Cannot get past the first screen
- App doesn't auto-recognize addresses or phone numbers
- Cannot make appointments
- Cannot refill prescriptions
Show 36 moreShow fewer
- App never works
- Code to get in not working
- Cannot log in
- ReCaptcha fails constantly
- Site locked up when attempting to open message
- Received multiple simultaneous notices
- Multi-factor authentication incompatible with iOS password management
- Keyboard is constantly in the way
- Cannot sign in, doesn't recognize user
- Unexpected error occurred on sign in
- App is blank on next screen
- Cannot access account, registration issues
- Account already active but won't log in
- Password reset fails
- Email not found for password reset
- App has never worked for intended purposes
- Cannot create account for child due to email conflict
- Password not recognized
- Email not recognized for password reset
- Unable to see lab results after update
- Username cannot be typed due to '@' symbol
- Cannot create account to login
- Message feature doesn't work
- Cannot read clinician messages
- Cannot get logged into the app
- Link to login failed
- Fields impossible to navigate smoothly on smartphone
- No place to enter info to register
- Cannot click options to register
- App constantly refreshes and kicks user out
- App opens then closes quickly
- InternalLinkHashMap error on phone app
- Website Face ID password save doesn't work
- Forms won't load on website
- Message not received in mobile app
- No push notifications for messages or appointments
Requested features
10 requests- Add more features like other healthcare apps
- Ability to schedule appointments directly
- Refill request page for easier medication refills
- Implement push notifications for messages and appointments
- Fix username keyboard for email entry
Show 5 moreShow fewer
- Improve message feature functionality
- Allow direct messaging to provider
- Add dark mode option
- Improve appointment scheduling
- Add prescription refill functionality
MYIO
Reported bugs
4 issues- White screen on app launch
- Inability to log in with saved credentials
- Inconsistent behavior when updating payment information
- Video and audio issues during telehealth sessions
Requested features
4 requests- Add push notifications for messages and appointments
- Improve mobile optimization and support for tablets
- Integrate with calendar apps for easier scheduling
- Provide more transparency around data usage and privacy
In-app purchases
MyRXNT
No in-app purchases
MYIO
No in-app purchases






