Comparison

MyRXNT vs MYIO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyRXNT

Manage your healthcare journey securely and conveniently. Access medical records, schedule appointments, message your doctor, pay bills, and find prescription savings. Requires an existing RXNT Patient Portal account.

Highlights
  • Access health information and medical records
  • Schedule, cancel, and check-in for appointments
  • Securely message your care team
  • View test results
  • Pay medical bills
  • Sign and complete documents
  • Find prescription savings
Features
Read full description

Navigate your healthcare with MyRXNT, the official Patient Portal mobile application for RXNT. Manage your entire healthcare journey and stay connected to care in one secure, easy-to-use application. Make appointments, message your doctor, pay your medical bills, find prescription coupons, and much more. IMPORTANT DETAILS • Account Set-up: To use the MyRXNT app, you MUST have an existing RXNT Patient Portal account set up in conjunction with your healthcare provider. If you do not have an account yet, please contact your healthcare provider directly to request access. • Logging In: After downloading and launching MyRXNT, you MUST select the appropriate account type and log in using the same username and password you use to access RXNT’s desktop Patient Portal (https://app2.rxnt.com/phr/). If you’re unable to sign in, please contact your healthcare provider directly! • Features - The features available with your MyRXNT account will depend on what your healthcare provider has enabled. If you have questions on these features, please reach out to your healthcare provider directly with questions. WHAT’S INCLUDED • Health Information - Access your personal medical records whenever, wherever you need them. Plus, request health data and medical history to share with other providers or specialists. • Appointments - Check-in for your appointment, schedule and cancel upcoming visits, and launch virtual telehealth appointments. • Test Results - Access lab, imaging, and other medical test results as soon as they're available. • Messaging - Communicate with your care team securely from anywhere. Receive instructions, answer questions, request information, and get help when you need it. • Notifications - Pending actions display right on the dashboard when outstanding items require your attention. Sign and complete forms, confirm appointments, and more. • Bill Pay - Never miss a medical bill; quickly and securely check statements and pay your outstanding bills from anywhere. • Documents - Electronically sign and complete documents before, during, and after your appointments. Upload insurance cards and test results, manage health information, sign consent forms, and fill out visit intake questionnaires. • Prescription Savings - Stop overpaying for your prescriptions; explore the Rx Savings library for medications and apply savings at the pharmacy. WHY RXNT? RXNT has spent 25 years building technology for better care and happier patients. Our award-winning healthcare software includes the MyRXNT mobile app and Patient Portal for patients, as well as E-Prescribing, Electronic Health Records, Practice Management with Medical Billing, and an integrated Full Suite system for providers. GET HELP - https://help.rxnt.com CONNECT WITH US - https://linkedin.com/company/rxnt FOLLOW US - https://www.instagram.com/rxnt.health LIKE US - https://www.facebook.com/rxnthealth SUBSCRIPTION DETAIL This mobile application is available at no cost to patients registered at participating practices who subscribe to one of RXNT’s software products. TERMS AND PRIVACY GET HELP - https://help.rxnt.com Read the terms and conditions - https://www.rxnt.com/customer-agreement-myrxnt Read our privacy policy - https://www.rxnt.com/client-services-privacy-policy/

About

MYIO

Manage your behavioral health information and care with this patient portal. Update personal details, set communication preferences, review statements, and pay balances. Access is granted through your mental health provider.

Highlights
  • Update personal and contact details
  • Set communication preferences
  • Review statements
  • Pay balances
  • Receive reminders and messages
  • Enable push notifications
Features
Currently charting
Read full description

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to: - Update personal and contact details - Set communication preferences with your mental health provider - Review statements - Easily pay balances To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.

Screenshots

MyRXNT4 screens
MYIO4 screens

Verdict

The call

The clearest difference is rating: MYIO at 4.8 against MyRXNT's 4.6. MYIO also leads on ratings volume (27K vs 2.1K) and chart position (#60 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MYIO holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: MYIO has 27K ratings behind it against 2.1K, so its average is the more settled of the two. Written reviews complicate that: 34% of MyRXNT's written reviews are positive against 30% of MYIO's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MyRXNT ships an update every 3 weeks, MYIO monthly. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.

Scorecard3 real differences · 8 level
MyRXNT versus MYIO: the parameters behind the verdict, then further details
ParameterMyRXNTMYIO
PriceFreeFree
Rating4.6 (2.1K ratings)4.8 (27K ratings) — better
Positive reviews34.4% of reviews — better30.0% of reviews
Number of ratings2.1K27K — better
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#60 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size45 MB54 MB
Age rating17+12+
DeveloperRXNTValant Medical Solutions, Inc

Customer experience

MyRXNT

All ratings1,849 ratings
Positive88.7%
Neutral2.3%
Negative9.0%
Written reviews61 reviews
Positive34.4%
Neutral3.3%
Negative62.3%

MYIO

All ratings25,549 ratings
Positive96.1%
Neutral2.2%
Negative1.7%
Written reviews310 reviews
Positive30.0%
Neutral4.8%
Negative65.2%

User reviews

MyRXNT

From 2.1K App Store ratings

What we love

  • 👍 Great care from the Dr
  • 👍 Easy online service
  • 👍 Available for questions
  • 👍 Amazing app idea
  • 👍 Patient and kind Dr

Room to improve

  • 🐛 Buggy, doesn't work
  • 🐛 Provider turned off messaging
  • 🐛 Ridiculous response times
  • 🐛 Basic app, no auto-recognition
  • 🐛 Can't make appointments

MYIO

From 27K App Store ratings

What we love

  • 👍 Seamless intake process
  • 🚀 Excellent video call quality
  • 💡 Useful appointment scheduling

Room to improve

  • 🐛 Frequent login issues
  • 👎 Unreliable messaging system
  • 🤯 Frustrating user interface
  • 🔒 Privacy concerns with personal data collection
  • 🔋 Drains device battery quickly

Bugs and requests

MyRXNT

Reported bugs

41 issues
  • App glitches out on first screen
  • Cannot get past the first screen
  • App doesn't auto-recognize addresses or phone numbers
  • Cannot make appointments
  • Cannot refill prescriptions
Show 36 more
  • App never works
  • Code to get in not working
  • Cannot log in
  • ReCaptcha fails constantly
  • Site locked up when attempting to open message
  • Received multiple simultaneous notices
  • Multi-factor authentication incompatible with iOS password management
  • Keyboard is constantly in the way
  • Cannot sign in, doesn't recognize user
  • Unexpected error occurred on sign in
  • App is blank on next screen
  • Cannot access account, registration issues
  • Account already active but won't log in
  • Password reset fails
  • Email not found for password reset
  • App has never worked for intended purposes
  • Cannot create account for child due to email conflict
  • Password not recognized
  • Email not recognized for password reset
  • Unable to see lab results after update
  • Username cannot be typed due to '@' symbol
  • Cannot create account to login
  • Message feature doesn't work
  • Cannot read clinician messages
  • Cannot get logged into the app
  • Link to login failed
  • Fields impossible to navigate smoothly on smartphone
  • No place to enter info to register
  • Cannot click options to register
  • App constantly refreshes and kicks user out
  • App opens then closes quickly
  • InternalLinkHashMap error on phone app
  • Website Face ID password save doesn't work
  • Forms won't load on website
  • Message not received in mobile app
  • No push notifications for messages or appointments

Requested features

10 requests
  • Add more features like other healthcare apps
  • Ability to schedule appointments directly
  • Refill request page for easier medication refills
  • Implement push notifications for messages and appointments
  • Fix username keyboard for email entry
Show 5 more
  • Improve message feature functionality
  • Allow direct messaging to provider
  • Add dark mode option
  • Improve appointment scheduling
  • Add prescription refill functionality

MYIO

Reported bugs

4 issues
  • White screen on app launch
  • Inability to log in with saved credentials
  • Inconsistent behavior when updating payment information
  • Video and audio issues during telehealth sessions

Requested features

4 requests
  • Add push notifications for messages and appointments
  • Improve mobile optimization and support for tablets
  • Integrate with calendar apps for easier scheduling
  • Provide more transparency around data usage and privacy

In-app purchases

None

MyRXNT

No in-app purchases

None

MYIO

No in-app purchases

Questions

Is MyRXNT free?
MyRXNT is free to download, with no in-app purchases.
Is MYIO free?
MYIO is free to download, with no in-app purchases.
Which has better reviews, MyRXNT or MYIO?
MYIO is rated higher. MyRXNT averages 4.6 out of 5 from 2.1K ratings, while MYIO averages 4.8 from 27K ratings.
Do MyRXNT or MYIO have ads?
Neither MyRXNT nor MYIO shows ads.
Which is updated more often, MyRXNT or MYIO?
MyRXNT ships an update every 3 weeks, and MYIO monthly. Most recently, MyRXNT was updated on November 3, 2026 and MYIO on November 4, 2026.

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