Comparison

FranklinWH vs Ford Charge Station Pro Setup

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FranklinWH

Monitor and control your home energy system remotely. Track solar, grid, battery, and generator supply, along with home consumption. Manage smart circuits for devices like AC units and EV chargers with manual or scheduled control.

Highlights
  • Remote system management
  • 24/7 energy consumption monitoring
  • Solar, grid, battery, generator tracking
  • Usage statistics by time period
  • Smart circuit control
  • Installer management features
Features
Read full description

With the FranklinWH app, homeowners can manage your Franklin Home Power (FHP) system anytime, anywhere. The FranklinWH app monitors your home electricity consumption 24 hours a day, tracking solar, grid, battery and generator supply and home consumption. It provides usage statistics for time periods including year, month and day. You can remotely control your home electricity consumption pattern and the energy equipment while choosing an economical and energy-saving home electricity consumption plan. With the app, you can control the three optional Smart Circuits, managing unique devices such as air conditioners and EV chargers manually or through automatic schedules. The FranklinWH app also provides installers management of installation, operations and maintenance. Through the direct communication between app and the FHP, problems can quickly be resolved. The FranklinWH app is under constant development and we would love to receive your feedback and suggestions.

About

Ford Charge Station Pro Setup

This application guides users through the setup of their Ford Charge Station Pro, enabling Wi-Fi connectivity and FordPass account registration. It also facilitates the Intelligent Backup Power setup if compatible home equipment and vehicles are present. Post-setup, the app allows for management of charge station connections and viewing of details.

Highlights
  • Wi-Fi connection setup
  • FordPass account registration
  • Intelligent Backup Power enabling
  • Charge station connection management
  • View charge station details
Read full description

This app will take you through the setup process to unlock all the connected features of your Ford Charge Station Pro, such as connecting to Wi-Fi and registering with your FordPass account. Also, if you have the home equipment and vehicle necessary for Intelligent Backup Power, it will guide you through the backup power-enabling process. Once your Ford Charge Station Pro is set up, you can use this app to manage charge station connections and view details.

Screenshots

FranklinWH4 screens
Ford Charge Station Pro Setup4 screens

Verdict

The call

The clearest difference is rating: FranklinWH at 3.4 against Ford Charge Station Pro Setup's 1.4. FranklinWH also leads on update cadence (fortnightly vs every 4 months) and review sentiment (36% vs 8%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FranklinWH holds the better App Store score, 3.4 against 1.4. Both are backed by a comparable volume of ratings — 95 and 138 respectively. Written reviews point the same way: 36% of FranklinWH's written reviews are positive against 8% of Ford Charge Station Pro Setup's.

UpkeepUpdate frequency

FranklinWH ships an update fortnightly, Ford Charge Station Pro Setup every 4 months. Both last shipped on November 11, 2026.

Scorecard3 real differences · 7 level
FranklinWH versus Ford Charge Station Pro Setup: the parameters behind the verdict, then further details
ParameterFranklinWHFord Charge Station Pro Setup
PriceFreeFree
Rating3.4 (95 ratings) — better1.4 (138 ratings)
Positive reviews36.4% of reviews — better8.3% of reviews
Number of ratings95138 — better
Update frequencyFortnightly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size168 MB60 MB
Age rating4+4+
DeveloperFranklinWH Energy Storage IncSiemens AG

Customer experience

FranklinWH

All ratings95 ratings
Positive52.6%
Neutral20.0%
Negative27.4%
Written reviews55 reviews
Positive36.4%
Neutral25.5%
Negative38.2%

Ford Charge Station Pro Setup

All ratings122 ratings
Positive11.5%
Neutral1.6%
Negative86.9%
Written reviews72 reviews
Positive8.3%
Neutral1.4%
Negative90.3%

User reviews

FranklinWH

From 95 App Store ratings

What we love

  • 👍 Good reporting and information
  • 👍 App works well overall
  • 👍 System works great
  • 👍 Beautiful, intuitive and insightful
  • 👍 Flexible and reliable

Room to improve

  • 😠 Loss of homeowner control
  • 😠 Features locked out
  • 😠 Requires payment for installer
  • 😠 App requires constant refresh
  • 😠 Data not accurate

Ford Charge Station Pro Setup

From 138 App Store ratings

What we love

  • ✅ Works reliably once successfully connected
  • ⚡ Quick setup process for successful users
  • 📱 Integrates with FordPass app for monitoring

Room to improve

  • 🐛 Persistent WiFi connection failures
  • 🔄 Requires separate app instead of FordPass integration
  • 😤 Extremely poor user experience during setup
  • 🆘 Inadequate customer support
  • 🔌 Frequent disconnections and loss of connection

Bugs and requests

FranklinWH

Reported bugs

23 issues
  • Refresh problem, requires constant refresh
  • Download function not working after update
  • Duplicates in event list
  • App takes a long time to load data
  • Issues tracking savings, they disappear
Show 18 more
  • Analysis part is useless, shows 0kwh
  • Shows 0 solar, analysis confusing
  • Errors in software
  • App has issues connecting to Agate
  • Grid outage and restoration notifications no longer work
  • Cannot connect to equipment without internet
  • App shows outages that are not occurring
  • Constant disconnect between SOC value and aPower
  • Message 'operation without permission' on access
  • App thinks temperature is Celsius, cannot change
  • Cannot update site name
  • TOU tariff data erased/changed
  • Reporting is not accurate, daily production sums incorrectly
  • Does not register weather correctly
  • Does not give correct FV panel production
  • Does not give correct unit consumption
  • App reports problems that self-correct but doesn't indicate it
  • Asks consumer to take actions without instructions or authorization

Requested features

23 requests
  • Add widget for basic information
  • Allow custom notification sounds
  • Add iPad layout/landscape mode
  • Add FaceID/biometric login
  • Break down months into weeks for Tariff Seasons
Show 18 more
  • Add Mac app or web app access
  • Integrate with HomeKit for automations
  • Make analytics available on PC or tablet
  • Ability to schedule smart circuits by day of week
  • Ability to use different SOC levels for different time periods
  • Add NEM3 profile update
  • Display individual battery percentages
  • More granular control over mode settings
  • Option to revert to previous dashboard/version
  • Manual hardware option for app support loss
  • Add push notification option for user-set SOC
  • Allow direct connection to Agate hotspot
  • Divert power from grid to charge battery
  • Improve TOU tariff data and Edison integration
  • Option to change temperature units (Celsius/Fahrenheit)
  • Allow updating site name without issues
  • Provide State of Health (SOH) data
  • Add true offline mode

Ford Charge Station Pro Setup

Reported bugs

12 issues
  • App fails to detect charger on home network
  • WiFi connection drops repeatedly even with strong signal
  • Setup process enters infinite loop between CSP and FordPass apps
  • Amperage slider (6A-80A) does not control actual charging rate
  • App crashes when attempting to sync with FordPass
Show 7 more
  • Incorrect password/access code validation during WiFi setup
  • Charger becomes undetectable after failed setup attempt
  • App freezes during connection process
  • WiFi settings button navigates to app list instead of WiFi settings
  • Charger stuck in reset mode after support-recommended troubleshooting
  • Access Control settings option missing for some users
  • Manual FordPass connection fails with 'wrong ID' error despite correct credentials

Requested features

7 requests
  • Integrate charger setup functionality into FordPass app
  • Add dark mode option
  • Implement V2H/V2G integration with Enphase systems
  • Improve amperage control functionality
  • Add scheduled charging information display
Show 2 more
  • Show estimated charge completion time
  • Display remaining driving range estimates

In-app purchases

None

FranklinWH

No in-app purchases

None

Ford Charge Station Pro Setup

No in-app purchases

Questions

Is FranklinWH free?
FranklinWH is free to download, with no in-app purchases.
Is Ford Charge Station Pro Setup free?
Ford Charge Station Pro Setup is free to download, with no in-app purchases.
Which has better reviews, FranklinWH or Ford Charge Station Pro Setup?
FranklinWH is rated higher. FranklinWH averages 3.4 out of 5 from 95 ratings, while Ford Charge Station Pro Setup averages 1.4 from 138 ratings.
Do FranklinWH or Ford Charge Station Pro Setup have ads?
Neither FranklinWH nor Ford Charge Station Pro Setup shows ads.
Which is updated more often, FranklinWH or Ford Charge Station Pro Setup?
FranklinWH ships an update fortnightly, and Ford Charge Station Pro Setup every 4 months. Most recently, FranklinWH was updated on November 11, 2026 and Ford Charge Station Pro Setup on November 11, 2026.

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