Comparison

Service Finance Borrower App vs Shellpoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service Finance Borrower App

Manage your Service Finance account conveniently from your mobile device. View balances, access billing statements, and make secure one-time or recurring payments. The app is designed for ease of use and account management on the go.

Highlights
  • View account balances
  • Access billing statements
  • Make one-time payments
  • Schedule recurring payments
  • Secure account management
Features
Read full description

With the Service Finance Borrower App, it is easier than ever to manage your account on the go. View account balances, billing statements, make one-time payments, schedule recurring payments and more! Our app is secure and designed to make managing your account a breeze! GETTING STARTED: If you have existing credentials from our borrower portal, you can use those same credentials to log into the app. Otherwise, you can create your user profile by selecting 'Register Now' once you have completed the download.

About

Shellpoint

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

Highlights
  • View loan account details
  • Make one-time payments
  • Schedule recurring payments
  • Access statements and documents
  • View recent account activity
Features
Read full description

Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.

Screenshots

Service Finance Borrower App4 screens
Shellpoint3 screens

Verdict

The call

The clearest difference is review sentiment: Shellpoint at 54% against Service Finance Borrower App's 0%. Shellpoint also leads on rating (4.9 vs 1.4) and ratings volume (17K vs 72). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shellpoint holds the better App Store score, 4.9 against 1.4. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 72, so its average is the more settled of the two. Written reviews point the same way: 0% of Service Finance Borrower App's written reviews are positive against 54% of Shellpoint's.

UpkeepUpdate frequency

Service Finance Borrower App ships an update every 4 months, Shellpoint every 5 weeks. The most recent releases landed on October 17, 2026 and October 22, 2026 respectively.

Scorecard4 real differences · 6 level
Service Finance Borrower App versus Shellpoint: the parameters behind the verdict, then further details
ParameterService Finance Borrower AppShellpoint
PriceFreeFree
Rating1.4 (72 ratings)4.9 (17K ratings) — better
Positive reviews0.0% of reviews54.5% of reviews — better
Number of ratings7217K — better
Update frequencyEvery 4 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size44 MB73 MB
Age rating4+4+
DeveloperSERVICE FINANCE COMPANY, LLCNewrez LLC

Customer experience

Service Finance Borrower App

All ratings72 ratings
Positive8.3%
Neutral1.4%
Negative90.3%
Written reviews49 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Shellpoint

All ratings17,146 ratings
Positive98.1%
Neutral1.2%
Negative0.7%
Written reviews101 reviews
Positive54.5%
Neutral5.0%
Negative40.6%

Bugs and requests

Service Finance Borrower App

Not enough reviews yet to summarise bugs or requests.

Shellpoint

Reported bugs

3 issues
  • Unable to access loan information
  • Keyboard not working in app
  • Login issues, unable to log in

Requested features

4 requests
  • Ability to set up and save multiple accounts
  • Push notifications for due dates
  • Clearer payment history breakdown
  • Partial payment option

In-app purchases

None

Service Finance Borrower App

No in-app purchases

None

Shellpoint

No in-app purchases

Questions

Is Service Finance Borrower App free?
Service Finance Borrower App is free to download, with no in-app purchases.
Is Shellpoint free?
Shellpoint is free to download, with no in-app purchases.
Which has better reviews, Service Finance Borrower App or Shellpoint?
Shellpoint is rated higher. Service Finance Borrower App averages 1.4 out of 5 from 72 ratings, while Shellpoint averages 4.9 from 17K ratings.
Do Service Finance Borrower App or Shellpoint have ads?
Neither Service Finance Borrower App nor Shellpoint shows ads.
Which is updated more often, Service Finance Borrower App or Shellpoint?
Service Finance Borrower App ships an update every 4 months, and Shellpoint every 5 weeks. Most recently, Service Finance Borrower App was updated on October 17, 2026 and Shellpoint on October 22, 2026.

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