SherpaDesk vs Syncro Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SherpaDesk
Manage support requests, log time, and track tasks with a modern, user-friendly interface. Stay updated with push notifications and access all your scheduled events and account information on the go.
- Modern visual refresh
- Track support requests
- Log time and expenses
- Manage tasks
- Push notifications
- Access scheduled events
- Account information access
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SherpaDesk Mobile has a fresh new look! The new visual refresh is modern and new. Designed to make it simple and easier to use to track your support requests, log your time and manage your tasks. What you will find new in the new release is push notifications, access to all your scheduled events, post time logs and expenses, access your account information and review your task lists.
Syncro Mobile
Manage tickets, access devices remotely, and communicate with clients directly from your mobile device. This app provides essential tools for field service professionals to organize their day and resolve issues efficiently.
- Ticket management
- Remote access
- Customer communication
- Schedule organization
- RMM alert visualization
- Time tracking
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With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. This app is free to use for all Syncro XMM™ users. Features: Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers. Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move. Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.
Screenshots
Verdict
The clearest difference is rating: SherpaDesk at 4.2 against Syncro Mobile's 2.5. Syncro Mobile's advantage is ratings volume (23 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SherpaDesk holds the better App Store score, 4.2 against 2.5. Both are backed by a comparable volume of ratings — 6 and 23 respectively.
SherpaDesk ships an update monthly, Syncro Mobile every 3 weeks. The most recent releases landed on September 17, 2026 and August 29, 2026 respectively.
| Parameter | SherpaDesk | Syncro Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (6 ratings) — better | 2.5 (23 ratings) |
| Positive reviews | — | 25.0% of reviews |
| Number of ratings | 6 | 23 — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 1 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | bigWebApps | Servably, Inc |
Customer experience
SherpaDesk
Syncro Mobile
In-app purchases
SherpaDesk
No in-app purchases
Syncro Mobile
No in-app purchases
