SherpaDesk vs SuperOps
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SherpaDesk
Manage support requests, log time, and track tasks with a modern, user-friendly interface. Stay updated with push notifications and access all your scheduled events and account information on the go.
- Modern visual refresh
- Track support requests
- Log time and expenses
- Manage tasks
- Push notifications
- Access scheduled events
- Account information access
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SherpaDesk Mobile has a fresh new look! The new visual refresh is modern and new. Designed to make it simple and easier to use to track your support requests, log your time and manage your tasks. What you will find new in the new release is push notifications, access to all your scheduled events, post time logs and expenses, access your account information and review your task lists.
SuperOps
Manage IT operations remotely with this app. Create and update tickets, manage projects, and initiate remote sessions for troubleshooting. Log time accurately and view client and user details on the go.
- Ticket management
- Project and task management
- Remote session initiation
- Script execution for remediation
- Time logging
- Asset, client, and user details
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The SuperOps mobile app has everything you need to manage IT operations on the go. Stay in control of your clients' and users' devices from anywhere — whether you're commuting, working onsite, or simply AFK. Here's what MSPs and IT teams can do with the SuperOps mobile app: Create, view, update, reply to, and close tickets Manage and create projects, tasks, and milestones Initiate remote sessions to troubleshoot issues, run scripts for remediation, and resolve alerts Log time accurately on the fly when working onsite View granular asset, client, and user details [:mav: 1.5.2]
Screenshots
Verdict
The clearest difference is update cadence: SuperOps at every 2 weeks against SherpaDesk's monthly. SuperOps also leads on iOS requirement (13.0 vs 15.0). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.2 for SherpaDesk against 4.3 for SuperOps. Both are backed by a comparable volume of ratings — 6 and 16 respectively.
SherpaDesk ships an update monthly, SuperOps every 2 weeks. Both last shipped on October 24, 2026.
| Parameter | SherpaDesk | SuperOps |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (6 ratings) | 4.3 (16 ratings) — better |
| Positive reviews | — | 66.7% of reviews |
| Number of ratings | 6 | 16 — better |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 1 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | bigWebApps | Superops Inc. |
Customer experience
SherpaDesk
SuperOps
In-app purchases
SherpaDesk
No in-app purchases
SuperOps
No in-app purchases
