Spiceworks Help Desk vs Rubi by CDW

Manage your Spiceworks Cloud Help Desk - Anywhere. Take your help desk tickets and users with you wherever you go! With Spiceworks Help Desk (mobile), Spiceworks users have the tools and info they need to do their IT jobs – at their fingertips. Used by over 1 million IT pros worldwide, Spiceworks free IT management tools & apps (and online community) simplifies “everything IT” about the IT workday. From network inventory and monitoring to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free. Spiceworks Help Desk for IT Pros. RUN YOUR HELP DESK & TEND TO YOUR TICKETS - See and respond to all of your trouble tickets - Create new tickets, close and re-open existing ones - Add and edit ticket description and details - Assign tickets and set priorities, due date & more - Receive notifications on your mobile device for new/assigned/reopened tickets, and ticket comments ..and you’ll be off-and-running and able to take your tickets and users with you!

Get quick access to the things you do the most: • Search items, build your cart and place orders • Request and convert quotes • Purchase bundles and favorites • Approve or deny purchase requests Keep tabs on your orders and shipments: • Track shipments in real time • Get order status updates • View order details • Share order and shipment information with colleagues Prioritize your to-do list: • Opt-in to push notifications to get updates on shipments, purchase-approval requests, expiring credit cards and more • Complete time-sensitive action items This iPhone app is best for IT purchasers, approvers and administrators with existing CDW and CDW-G accounts. The Rubi companion app from CDW and CDW-G is built with you in mind. Look out for future app enhancements and new features that will help you do more wherever you are.