DoorLoop vs My Optimum
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DoorLoop
This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.
- Manage entire rental portfolio
- Process applications and background checks
- Track rent payments and ledgers
- Review financials and reports
- Manage maintenance requests
- Online rent payments for tenants
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Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to. Built for property managers and owners running residential, commercial, and mixed portfolios. WHAT YOU CAN DO ON THE GO Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee. Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop. Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing. Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds. AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket. AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time. Leasing: Accept applications, screen tenants, and eSign leases without leaving the app. Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login. WHY OPERATORS SWITCH TO DOORLOOP One connected platform for leasing, maintenance, accounting, and communications. No more patchwork. AI that runs operations, not just stores data. Live in days, not months. Migration handled for you. Top-rated support, with real humans who answer in minutes. The AI-native operating platform for property management teams. Stop coordinating. Start operating.
My Optimum
Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.
- WiFi management and troubleshooting
- Internet speed optimization
- Quick and easy bill pay
- Account notifications and updates
- Personalize WiFi network
- Monitor device usage and screen time
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Introducing the all-new My Optimum app Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can: • WiFi Management and Internet Troubleshooting Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless. • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.
Screenshots
Verdict
The clearest difference is rating: DoorLoop at 4.8 against My Optimum's 4.3. DoorLoop also leads on review sentiment (39% vs 10%) and device support (3 vs 1). My Optimum's advantage is monetization model (free vs freemium) and ratings volume (93K vs 4.1K). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DoorLoop holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: My Optimum has 93K ratings behind it against 4.1K, so its average is the more settled of the two. Written reviews point the same way: 39% of DoorLoop's written reviews are positive against 10% of My Optimum's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 12, 2026 and October 14, 2026 respectively.
| Parameter | DoorLoop | My Optimum |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.1K ratings) — better | 4.3 (93K ratings) |
| Positive reviews | 39.1% of reviews — better | 10.2% of reviews |
| Number of ratings | 4.1K | 93K — better |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Best chart rank | — | #109 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 23 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | DoorLoop Inc | CSC Holdings, LLC. |
Customer experience
DoorLoop
My Optimum
User reviews
DoorLoop
From 4.1K App Store ratingsWhat we love
- 🚀 Efficient financial tracking
- 🔒 Secure and reliable
- 🛠️ Comprehensive legal guidance
- 💻 Eco-friendly and paperless
- 📊 Intelligent insights
Room to improve
- 🐛 Glitchy and unreliable app
- 💰 High fees and charges
- 🔒 Difficult login and account management
- 🤖 Useless AI chatbot
- 🔍 Lack of tenant support and communication
My Optimum
From 93K App Store ratingsWhat we love
- 🚀 Easy troubleshooting
- 👍 Improved UI design
- 📊 Helpful WiFi management
- 🔥 Great app overall
Room to improve
- 🐛 Frequent technical issues
- 🤔 Missing key features
- 🤯 Frustrating customer service
- 🤖 Unreliable internet service
Bugs and requests
DoorLoop
Reported bugs
5 issues- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems
Requested features
6 requests- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting
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- Integration with other property management tools
My Optimum
Reported bugs
4 issues- App crashes frequently
- WiFi management not working
- Billing information not up-to-date
- Login issues
Requested features
4 requests- View current and past bills
- Ability to change internet plan
- More WiFi management options
- Faster app load times
In-app purchases
DoorLoop
No in-app purchases
My Optimum
No in-app purchases
Questions
Is DoorLoop free?
Is My Optimum free?
Which has better reviews, DoorLoop or My Optimum?
Do DoorLoop or My Optimum have ads?
Which is updated more often, DoorLoop or My Optimum?
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