Comparison

DoorLoop vs My Optimum

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DoorLoop

This comprehensive property management solution streamlines operations for landlords and tenants. It offers tools for managing portfolios, processing applications, tracking payments, and handling maintenance requests, all from a single platform.

Highlights
  • Manage entire rental portfolio
  • Process applications and background checks
  • Track rent payments and ledgers
  • Review financials and reports
  • Manage maintenance requests
  • Online rent payments for tenants
Features
Read full description

Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to. Built for property managers and owners running residential, commercial, and mixed portfolios. WHAT YOU CAN DO ON THE GO Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee. Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop. Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing. Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds. AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket. AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time. Leasing: Accept applications, screen tenants, and eSign leases without leaving the app. Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login. WHY OPERATORS SWITCH TO DOORLOOP One connected platform for leasing, maintenance, accounting, and communications. No more patchwork. AI that runs operations, not just stores data. Live in days, not months. Migration handled for you. Top-rated support, with real humans who answer in minutes. The AI-native operating platform for property management teams. Stop coordinating. Start operating.

About

My Optimum

Manage your internet service and WiFi network from your phone. Troubleshoot issues, optimize speeds, and pay bills easily. Personalize your home network experience and monitor device usage.

Highlights
  • WiFi management and troubleshooting
  • Internet speed optimization
  • Quick and easy bill pay
  • Account notifications and updates
  • Personalize WiFi network
  • Monitor device usage and screen time
Features
Read full description

Introducing the all-new My Optimum app  Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can:  • WiFi Management and Internet Troubleshooting   Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders. • Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience • Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless.  • Personalize your Experience Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.

Screenshots

DoorLoop4 screens
My Optimum4 screens

Verdict

The call

The clearest difference is rating: DoorLoop at 4.8 against My Optimum's 4.3. DoorLoop also leads on review sentiment (39% vs 10%) and device support (3 vs 1). My Optimum's advantage is monetization model (free vs freemium) and ratings volume (93K vs 4.1K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DoorLoop holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: My Optimum has 93K ratings behind it against 4.1K, so its average is the more settled of the two. Written reviews point the same way: 39% of DoorLoop's written reviews are positive against 10% of My Optimum's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 12, 2026 and October 14, 2026 respectively.

Scorecard7 real differences · 4 level
DoorLoop versus My Optimum: the parameters behind the verdict, then further details
ParameterDoorLoopMy Optimum
PriceFreeFree
Rating4.8 (4.1K ratings) — better4.3 (93K ratings)
Positive reviews39.1% of reviews — better10.2% of reviews
Number of ratings4.1K93K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
Best chart rank—#109 — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.0 — better16.0
Further details — not scored
Size23 MB87 MB
Age rating4+4+
DeveloperDoorLoop IncCSC Holdings, LLC.

Customer experience

DoorLoop

All ratings4,087 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews197 reviews
Positive39.1%
Neutral3.0%
Negative57.9%

My Optimum

All ratings92,716 ratings
Positive81.5%
Neutral3.1%
Negative15.4%
Written reviews1,352 reviews
Positive10.2%
Neutral4.6%
Negative85.2%

User reviews

DoorLoop

From 4.1K App Store ratings

What we love

  • 🚀 Efficient financial tracking
  • 🔒 Secure and reliable
  • 🛠️ Comprehensive legal guidance
  • 💻 Eco-friendly and paperless
  • 📊 Intelligent insights

Room to improve

  • 🐛 Glitchy and unreliable app
  • 💰 High fees and charges
  • 🔒 Difficult login and account management
  • 🤖 Useless AI chatbot
  • 🔍 Lack of tenant support and communication

My Optimum

From 93K App Store ratings

What we love

  • 🚀 Easy troubleshooting
  • 👍 Improved UI design
  • 📊 Helpful WiFi management
  • 🔥 Great app overall

Room to improve

  • 🐛 Frequent technical issues
  • 🤔 Missing key features
  • 🤯 Frustrating customer service
  • 🤖 Unreliable internet service

Bugs and requests

DoorLoop

Reported bugs

5 issues
  • Constant app crashes and freezes
  • Inability to log in or access account
  • Disappearing or incorrect payment records
  • Compatibility issues with newer devices
  • Recurring login and authentication problems

Requested features

6 requests
  • Biometric login options
  • Improved mobile app functionality
  • Enhanced communication and support for tenants
  • Streamlined payment processing
  • Customizable dashboard and reporting
Show 1 more
  • Integration with other property management tools

My Optimum

Reported bugs

4 issues
  • App crashes frequently
  • WiFi management not working
  • Billing information not up-to-date
  • Login issues

Requested features

4 requests
  • View current and past bills
  • Ability to change internet plan
  • More WiFi management options
  • Faster app load times

In-app purchases

None

DoorLoop

No in-app purchases

None

My Optimum

No in-app purchases

Questions

Is DoorLoop free?
DoorLoop is free to download, with no in-app purchases.
Is My Optimum free?
My Optimum is free to download, with no in-app purchases.
Which has better reviews, DoorLoop or My Optimum?
DoorLoop is rated higher. DoorLoop averages 4.8 out of 5 from 4.1K ratings, while My Optimum averages 4.3 from 93K ratings.
Do DoorLoop or My Optimum have ads?
Neither DoorLoop nor My Optimum shows ads.
Which is updated more often, DoorLoop or My Optimum?
DoorLoop ships an update monthly, and My Optimum monthly. Most recently, DoorLoop was updated on October 12, 2026 and My Optimum on October 14, 2026.

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