US vs Credence
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
US
Manage your prescription benefits with ease. Locate pharmacies, compare medication costs, and find lower-cost alternatives. Access your virtual ID card and take control of your drug utilization.
- Pharmacy locator with contact information
- Copay calculation and cost comparison
- Formulary search for medication alternatives
- Virtual prescription ID card access
- Medication cost management
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provides an additional layer of convenience for members who want to take ownership of their drug utilization. You can easily access the app’s features by logging in with the user ID and password you use to access the Member Portal at https://usrxcare.com. Manage your medications anytime, anywhere. Key Features: • Locate pharmacies near you and get addresses and phone numbers • Calculate your copay and compare costs at both mail order (if applicable) and multiple retail pharmacies • Find lower cost medication alternatives using the Formulary Search • Look up your USRx Care virtual prescription ID card any time ***You must be a USRx Care Prescription Benefit Plan member to access the features of this app.***
Credence
Access your health plan details, claims, and benefits on the go. Easily view your member ID card, track spending, and find in-network providers. Securely communicate with customer service for a streamlined experience.
- Log in with Touch/Face ID
- Check claims and benefits
- View member ID card
- Track deductible and out-of-pocket spend
- Find in-network providers
- Secure customer service communication
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The Credence mobile app is now available for your iPhone intended for use by all Credence Blue Cross and Blue Shield members. Save time, and get your plan details on the go. Features for members: • Log in easily with Touch/Face ID options • Check your claims and benefits • View or email your member ID card • Track your deductible and out-of-pocket spend • Find an in-network provider with the Find Care tool • Communicate securely with Customer Service Use your Credence username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access. *There is no charge from Credence Blue Cross and Blue Shield to download the Credence mobile app, but rates from your wireless provider may apply. This Information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.
Screenshots
Verdict
The clearest difference is rating: Credence at 3.9 against US's 2.0. Credence also leads on ratings volume (513 vs 5) and update cadence (every 2 months vs every 3 months). US's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Credence holds the better App Store score, 3.9 against 2.0. That said, the two scores are not equally well evidenced: Credence has 513 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 0% of US's written reviews are positive against 10% of Credence's.
US ships an update every 3 months, Credence every 2 months. Both last shipped on November 3, 2026.
| Parameter | US | Credence |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (5 ratings) | 3.9 (513 ratings) — better |
| Positive reviews | 0.0% of reviews | 9.7% of reviews — better |
| Number of ratings | 5 | 513 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 13 MB | 29 MB |
| Age rating | 4+ | 12+ |
| Developer | Script Care Ltd. | UTIC Insurance Company |
Customer experience
US
Credence
Bugs and requests
US
Not enough reviews yet to summarise bugs or requests.
Credence
Reported bugs
13 issues- App will not let me view network
- App never works for looking up doctors
- Unable to see claims submitted over a month ago
- ID verification via text/email does not work
- App freezes and does not load properly
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- App stays on loading screen and never loads
- App perpetually hangs on loading screen after login
- Login credentials result in an indefinite loading screen
- App gets stuck on the load screen
- Dual factor authentication screen does not work
- Find care and claims sections show a buffering circle indefinitely
- App times out
- Benefits shut off unexpectedly
Requested features
8 requests- Invest in human-centered design for better UX
- Improve ID verification process (text/email)
- Allow adding ID card to Apple Wallet
- Provide clear information on what is paid and owed
- Display deductible and OOP status
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- Enable viewing of pharmacy claims
- Include dependent suffixes in the app
- Ensure benefits are active when they should be
In-app purchases
US
No in-app purchases
Credence
No in-app purchases
