Westpac vs Expand
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Westpac
Manage your finances with a secure and smart banking application. It offers tools for everyday banking, money management, and insights to boost your financial confidence. Seamlessly switch between personal and business accounts.
- Secure banking
- Smart tools
- Money management
- Financial insights
- Personal and business banking
- Easy payments
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Are you banking with the best app in town? Australia’s Best Banking App three years running* - secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence. You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence. Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place. Things you should know: *This claim is based on The Forrester Digital Experience Review™ of 4 Australian mobile banking apps in Q3 2025. Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.
Expand
Manage your investment accounts securely and conveniently. Track transactions, view performance with interactive graphs, and update personal details. Download statements and access adviser contact information.
- Access multiple investment accounts
- Secure login with biometrics
- View transactions and performance
- Interactive balance graphs
- Update personal details and beneficiaries
- Download statements and reports
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With the Expand app you can: • Access your Expand Essential or Expand Extra accounts in one place. • Enjoy secure access 24/7, using a passcode, fingerprint or facial recognition (available on compatible devices). • Check your transactions, performance, and current investment options. • Visualise your balance over time with an interactive graph, or access reports for your individual investments. • Review and make changes to your beneficiaries, personal details, communications preferences, and more. • Download statements and generate various reports. • Time for a review? Access your adviser’s contact details within the app. • Have a question? Contact our ClientFirst team on 1800 517 124, or clientfirst@myexpand.com.au Please note, an active Expand account is required to access the Expand app.
Screenshots
Verdict
The clearest difference is ads: Expand at none against Westpac's shown. Westpac's advantage is review sentiment (33% vs 5%) and update cadence (fortnightly vs every 2 months). On price, in-app purchases, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Westpac ships an update fortnightly, Expand every 2 months. Both last shipped on September 23, 2026.
| Parameter | Westpac | Expand |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (343 ratings) — better | — |
| Positive reviews | 33.2% of reviews — better | 4.7% of reviews |
| Number of ratings | 343 — better | — |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 247 MB | 119 MB |
| Age rating | 4+ | 4+ |
| Developer | Westpac Banking Corporation | IOOF Service Co Pty Ltd |
Customer experience
Westpac
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User reviews
Westpac
From 343 App Store ratingsWhat we love
- 🚀 Quick and efficient
- 🔒 Secure banking
- 👍 User-friendly interface
- 💡 Convenient features like cardless cash withdrawals
Room to improve
- 🐛 Crashes and freezes
- 🔑 Login issues due to customer ID format limitations
- 🕰️ Slow performance and loading times
- 🤖 Unreliable chatbot/virtual assistant
- 💤 Frequent log-outs and loss of saved login details
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From App Store reviewsWhat we love
- 👍 Information is good when accessible
- 👍 App works well sometimes
- 👍 Quick to run reports (when functional)
- 👍 Easy to see account balance (when functional)
Room to improve
- 🐛 Constant login issues
- 🐛 App frequently crashes
- 🐛 Blank/white screen on launch
- 🐛 Face ID/facial recognition not working
- 🐛 Password reset required often
Bugs and requests
Westpac
Reported bugs
4 issues- Inability to log in due to customer ID format issues
- Transactions not displaying correctly or in the right order
- Repeated crashes and freezes, especially after updates
- Quick balance feature not working reliably
Requested features
5 requests- Dark mode option
- Improved transaction history and budgeting tools
- Support for Apple Pay and other mobile payment options
- Better notification system for account activity
- Ability to customize app layout and features
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Reported bugs
19 issues- Login screen freezes
- App crashes on opening
- Blank white screen on launch
- Face ID/facial recognition fails
- Password reset loop
Show 14 moreShow fewer
- App bombs out after login attempts
- SMS verification not received
- App reverts to white screen after updates
- App stalls and freezes
- App logs out frequently
- App not opening at all
- Login page not accessible
- Screen is completely white after entering PIN
- App crashes on login
- Face ID login ceased to work
- App not working on newer devices
- App not working on iPad in landscape
- App not working on weekends/after hours
- App not working after iOS update
Requested features
5 requests- Fix facial recognition
- Improve app stability
- Address portrait-only mode on tablets
- Invest in app development and maintenance
- Communicate with customers about fixes
In-app purchases
Westpac
No in-app purchases
Expand
No in-app purchases
Questions
Is Westpac free?
Is Expand free?
Do Westpac or Expand have ads?
Which is updated more often, Westpac or Expand?
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