Comparison

Lufthansa vs Finnair

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lufthansa

Manage your entire travel experience with this award-winning airline app. Book flights, check-in, access your digital boarding pass, track baggage, and receive real-time flight updates. Your personal travel assistant for a smooth journey before, during, and after your flight.

Highlights
  • Book flights and reserve seats
  • Online check-in with digital boarding pass
  • Store payment methods in Travel ID
  • Real-time flight status and notifications
  • Access onboard services offline
  • Track checked-in baggage
Features
Currently charting
Read full description

The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for it's exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information and ensures smooth travel, even during disruptions. The key features of the Lufthansa app: Before the flight • Book flights, reserve seats and add baggage: Book your desired flight and rent a car if you need to. You can also reserve or change your seat and add extra baggage. • Online check-in: Use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. You will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass from the app. • Travel ID and Lufthansa Miles and More: With the new digital wallet, you can store multiple payment methods in your Travel ID account, allowing for seamless and easy payment any time and from anywhere. Use your Travel ID or Lufthansa Miles & More login for personalized services. For a greater level of convenience, you can save your personal information in the Lufthansa app. • Real-time information and flight status: Your personal travel assistant provides you with important flight details and updates about your trip starting 24 hours before your flight departure. You’ll receive push notifications for check-in and the flight status and any gate changes will be displayed clearly on your home screen. This way you are able to keep track of your flights and prepare for them accordingly so you can start your trip feeling as relaxed as possible. During the flight • Flight ticket and onboard services: With the Lufthansa app, you always have your mobile boarding pass and onboard services at your fingertips – even when you’re offline. Access all relevant flight information as needed and always stay informed about any changes, without having to ask the flight crew. After the flight • Track baggage: Your digital travel companion is still there to support you even after you’ve landed. Conveniently track your checked-in baggage in the smartphone app and stay informed about the next parts of your journey. The Lufthansa app is the complete solution for a smooth travel experience. Conveniently book your flights and rental cars via the app, receive automatic notifications and updates about upcoming flights, and manage your personal data conveniently on the go. Download the Lufthansa app now and enjoy your trip! Your personal travel assistant is there for you before, during and after your flight. Find out about our flight offers at lufthansa.com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news. If you have any questions or need support, please do not hesitate to contact us. You can get in touch with us at lufthansa.com/xx/en/help-and-contact.

About

Finnair

Manage your entire travel experience from flight preparation to arrival. Access digital boarding passes, receive real-time flight updates, and customize your journey with upgrades and extra services. Book new flights, track loyalty points, and access customer support.

Highlights
  • Digital boarding pass
  • Real-time flight notifications
  • Flight upgrades and extras
  • Flight booking
  • Loyalty program management
  • Airport services
Features
Read full description

The Finnair app is a travel companion designed to give you peace of mind throughout your journey, from preparing for the flight to landing at the destination. CHECK-IN AND BOARDING PASS You can check in for your flights to most destinations, keep your boarding pass in the app and save it in your Wallet. FLIGHT INFORMATION You will be notified of boarding, delays, and other important moments during your journey. The app also easily stores your flight details, from baggage allowance to dietary restrictions, in one place. UPGRADE YOUR EXPERIENCE We offer Business Class upgrades, Premium Economy seats and other extra services through the app, so you can customise the flight to your needs. You can pay with Apple Pay, credit card, vouchers or Avios. BOOK FLIGHTS Discover new destinations and offers through the Finnair app and automatically add the flights to your app. ACCESS FINNAIR PLUS Keep an eye on your Avios, recent transactions and tier benefits. Adding the flight to the app while logged in ensures you get all the Avios you're entitled to. Remember to join Finnair Plus if you're not a member yet - or use the app anonymously if you wish. CUSTOMER CARE Get in touch with our customer care experts through the call centre or Facebook Messenger. AIRPORT SERVICES Reserve parking and check the terminal maps through the app. When you arrive to Helsinki-Vantaa airport, we'll let you know where to find your luggage. We are continuously working on new features to support you during your travels.

Screenshots

Lufthansa4 screens
Finnair4 screens

Verdict

The call

The clearest difference is rating: Lufthansa at 4.8 against Finnair's 4.2. Lufthansa also leads on review sentiment (56% vs 18%) and ratings volume (95K vs 494). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lufthansa holds the better App Store score, 4.8 against 4.2. That said, the two scores are not equally well evidenced: Lufthansa has 95K ratings behind it against 494, so its average is the more settled of the two. Written reviews point the same way: 56% of Lufthansa's written reviews are positive against 18% of Finnair's.

UpkeepUpdate frequency

Lufthansa ships an update fortnightly, Finnair every 3 weeks. The most recent releases landed on October 21, 2026 and October 19, 2026 respectively.

Scorecard4 real differences · 7 level
Lufthansa versus Finnair: the parameters behind the verdict, then further details
ParameterLufthansaFinnair
PriceFreeFree
Rating4.8 (95K ratings) — better4.2 (494 ratings)
Positive reviews56.4% of reviews — better17.8% of reviews
Number of ratings95K — better494
Update frequencyFortnightly — betterEvery 3 weeks
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#72 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size404 MB75 MB
Age rating4+4+
DeveloperLufthansa Group Digital Hangar GmbHFinnair Plc

Customer experience

Lufthansa

All ratings94,599 ratings
Positive95.2%
Neutral1.6%
Negative3.2%
Written reviews2,060 reviews
Positive56.4%
Neutral5.3%
Negative38.3%

Finnair

All ratings494 ratings
Positive79.8%
Neutral3.0%
Negative17.2%
Written reviews287 reviews
Positive17.8%
Neutral8.4%
Negative73.9%

User reviews

Lufthansa

From 95K App Store ratings

What we love

  • 🚀 Smooth and efficient app
  • 📋 Detailed flight information
  • 🔍 Helpful airport maps and navigation
  • 💻 Seamless check-in and boarding pass access
  • 🗓️ Reliable flight status updates

Room to improve

  • 🐛 Buggy and unreliable functionality
  • 🤖 Poor customer service and unresponsive chatbots
  • 🕰️ Slow and laggy performance
  • 🔄 Inconsistent and confusing user experience
  • 🔍 Lack of clear information and instructions

Finnair

From 494 App Store ratings

What we love

  • 🚀 Sleek design
  • 👍 Functional app
  • 💡 Apple Wallet integration

Room to improve

  • 🐛 Crashes and bugs
  • 👎 Useless without Finnair account
  • 🔍 Limited functionality for non-members
  • 🕰️ Slow and unresponsive
  • 🤔 Confusing user experience

Bugs and requests

Lufthansa

Reported bugs

5 issues
  • Boarding pass not displaying correctly
  • Inability to update or change flight details
  • Frequent app crashes and freezes
  • Inaccurate flight status and gate information
  • Difficulty logging in and accessing account

Requested features

5 requests
  • Improved family/group booking and management
  • Integration with loyalty programs and miles tracking
  • Enhanced baggage tracking and status updates
  • Personalized flight recommendations and alerts
  • Offline access and functionality

Finnair

Reported bugs

4 issues
  • Login issues
  • Booking disappears after exiting app
  • Incorrect flight information displayed
  • Seat selection problems

Requested features

4 requests
  • Add to Apple Wallet option
  • Guest/non-member access
  • Improved check-in and booking flow
  • Better flight status updates

In-app purchases

None

Lufthansa

No in-app purchases

None

Finnair

No in-app purchases

Questions

Is Lufthansa free?
Lufthansa is free to download, with no in-app purchases.
Is Finnair free?
Finnair is free to download, with no in-app purchases.
Which has better reviews, Lufthansa or Finnair?
Lufthansa is rated higher. Lufthansa averages 4.8 out of 5 from 95K ratings, while Finnair averages 4.2 from 494 ratings.
Do Lufthansa or Finnair have ads?
Both Lufthansa and Finnair show ads.
Which is updated more often, Lufthansa or Finnair?
Lufthansa ships an update fortnightly, and Finnair every 3 weeks. Most recently, Lufthansa was updated on October 21, 2026 and Finnair on October 19, 2026.

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