Shake Shack vs Old Spaghetti Factory
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shake Shack
Order your favorite burgers, fries, and shakes ahead of time for pickup or delivery. Enjoy exclusive deals, early access to new menu items, and customizable meal options. Skip the line and get your delicious Shack fix with ease.
- Order ahead for pickup or delivery
- Skip the line
- Save favorite orders
- Customize meals and allergy preferences
- Exclusive app-only offers
- Early access to new items and collabs
- Real-time food tracking
Read full descriptionHide full description
The closest you’ll come to downloading a burger and fries: the Shack App! Whenever you’re craving really, really good ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to pickup. Score your favorite burgers, chicken, hot dogs, shakes, and lemonades all right here on your phone! Plus, enjoy sweet features like early access to new items, exclusive deals, special collabs, and way more. SHAKE SHACK APP FEATURES: SKIP THE LINE o Order ahead from wherever o Choose your pickup time + pickup type o Fast reordering + save your favorites o Customize your meal + allergy preferences o Apple Pay + more $1.99 DELIVERY o In-app delivery for just $1.99 o Track your food in real time o Customize your drop-off preferences o Order more than $40 and get free delivery! EXCLUSIVE TREATS o App-only offers o Early access to new items + collabs o Exclusive regional + seasonal items o First to hear about all new items Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack
Old Spaghetti Factory
Easily order food for pick-up or delivery, earn loyalty points with every purchase, and redeem them for discounts and free items. Discover new menu items, access exclusive offers, and manage your dining preferences.
- Order for pick-up or delivery
- Earn loyalty points (Trolley Tickets)
- Redeem points for discounts and free food
- Access personalized offers and new menu items
- Purchase and send gift cards
- Save favorite locations and reorder
- Scan coupons and access nutritional info
Read full descriptionHide full description
The Old Spaghetti Factory app offers a new and convenient way to order pick-up or delivery. Plus, by downloading the app, you automatically join OSF Rewards where you can earn reward points (“Trolley Tickets”) for every purchase and redeem them for discounts and free food. Yum! ABOUT OSF REWARDS THROUGH THE APP: - OSF Rewards members can earn Trolley Tickets with purchases that can be redeemed for rewards. - When dining in-store, users can use their app to scan the bottom of their receipt to earn Trolley Tickets. - Redeem Trolley Tickets for food and more in the app! - Enjoy surprise offers personalized to you. - Be the first to know about new menu items. - Get bonus in-app only offers throughout the year. - Enjoy exclusive birthday offers. APP FEATURES: - Enjoy easy and fast ordering through the app for delivery or pick-up. - With the app, your past orders and favorites are saved for easy re-ordering in the future. - Need a gift card or a quick gift idea? Purchase a gift card for yourself or share it with a friend right from the app. - Save your favorite locations and get directions and quick access to call the store. - Leave reviews and have access to customer support. - Easily access nutritional data and allergen information for all our menu items. - Have a coupon? Scan it through the app. - Make reservations and request catering information. Trolley Tickets are earned on purchases only at participating USA based Old Spaghetti Factory locations and through purchases on our website at osf.com. Trolley Tickets are not transferable, have no cash value, and there are no refunds for unused Trolley Tickets. The Old Spaghetti Factory respects your privacy and is committed to protecting it through compliance with our Privacy Policy. Please see https://www.osf.com/privacy-policy/ for terms and conditions and for details of how we process your information.
Screenshots
Verdict
Shake Shack and Old Spaghetti Factory both sit at 4.8 stars, but that hides the real split: 86% of Old Spaghetti Factory's written reviews are positive against 40% of Shake Shack's. Old Spaghetti Factory also leads on ads (none vs shown) and iOS requirement (14.0 vs 18.0). Shake Shack's advantage is update cadence (weekly vs every 13 months) and ratings volume (602K vs 13K). On price, rating, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Shake Shack against 4.9 for Old Spaghetti Factory. That said, the two scores are not equally well evidenced: Shake Shack has 602K ratings behind it against 13K, so its average is the more settled of the two. Written reviews are what separate them: 40% of Shake Shack's written reviews are positive against 86% of Old Spaghetti Factory's.
Shake Shack ships an update weekly, Old Spaghetti Factory every 13 months. Both last shipped on September 24, 2026.
| Parameter | Shake Shack | Old Spaghetti Factory |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (602K ratings) | 4.9 (13K ratings) — better |
| Positive reviews | 39.8% of reviews | 86.3% of reviews — better |
| Number of ratings | 602K — better | 13K |
| Update frequency | Weekly — better | Every 13 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #60 — better | — |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 135 MB | 154 MB |
| Age rating | 4+ | 9+ |
| Developer | Shake Shack | OSF International, Inc. |
Customer experience
Shake Shack
Old Spaghetti Factory
User reviews
Shake Shack
From 602K App Store ratingsWhat we love
- 🚀 Fast and efficient ordering
- 👍 Intuitive and user-friendly interface
- 🤝 Excellent customer service
- 🍔 High-quality food
Room to improve
- 🐛 Unreliable order processing and delivery
- 📍 Incorrect delivery addresses
- 🕰️ Long wait times for order pickup
- 📄 Lack of nutritional information
- 💳 No option to save payment info or use Apple Pay
Old Spaghetti Factory
From 13K App Store ratingsWhat we love
- 👍 Excellent service
- 🍽️ Delicious food
- 🎉 Great birthday celebrations
- ⭐ Outstanding dining experience
- 🤝 Friendly and helpful staff
Room to improve
- 🕰️ Slow service
- 🥶 Cold food
- 🤔 Disappointing app features
- 💰 Expensive prices
Bugs and requests
Shake Shack
Reported bugs
5 issues- App crashes and freezes
- Order history disappears
- Inability to cancel or modify orders
- Delivery address issues
- Payment processing problems
Requested features
5 requests- Allow customization of menu items
- Add option to choose between pickup and delivery
- Implement real-time order tracking and notifications
- Provide detailed nutritional information for menu items
- Enable saved addresses and payment methods
Old Spaghetti Factory
Reported bugs
2 issues- App UI issues with screen size and layout
- Rewards program not working as expected
Requested features
3 requests- Add dietary modification options
- Improve app UI and functionality
- Offer more gluten-free pasta options
In-app purchases
Shake Shack
No in-app purchases
Old Spaghetti Factory
No in-app purchases
Questions
Is Shake Shack free?
Is Old Spaghetti Factory free?
Which has better reviews, Shake Shack or Old Spaghetti Factory?
Do Shake Shack or Old Spaghetti Factory have ads?
Which is updated more often, Shake Shack or Old Spaghetti Factory?
Other comparisons
