Comparison

CPI Security inTouch vs Alula Security

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CPI Security inTouch

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

Highlights
  • Arm and disarm security system
  • Real-time door and window status
  • System arm/disarm notifications
  • 30-day event history access
  • Email and text notifications for events
  • Control CPI Night Guard devices
Features
Read full description

Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.

About

Alula Security

This app provides smart home security and control, allowing users to set custom rules for real-time notifications and automate smart devices. It offers cloud video services for secure storage and remote access to camera feeds, simplifying home management and security.

Highlights
  • Real-time notifications for doors, windows, and motion
  • Event-based Scenes and Recipes for device automation
  • Customizable home security zone configurations
  • Cloud video storage and remote access
  • Support for a wide range of IP cameras
  • Intuitive and reliable smart control
Features
Read full description

About Alula At Alula, we believe that the best security solution is provided by the professional security dealer. And we know that today’s security customer expects more than just basic security. In order to deliver the best experience for the needs of today’s modern security customer, you need to design and develop the hardware, software, and services for a complete, end-to-end professional security system for the professional security dealer. The thoughtful technology in our products are designed to keep up with a changing world. Intuitive. Reliable. Innovative. Simplifying your business while saving you money. It’s what you deserve and what people expect. And we’re only scratching the surface of possibilities. Keeping people and property safe is your business. At Alula, creating the tools and support you need to do that, is in our DNA. It’s your home, you set the rules. The Alula App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected. 
 Technology at your pace With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to great you in the morning or when you arrive back home in the evenings. 
 Alula Home Security Zone Configurations Alula uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations. Cloud Video Services Alula Cloud is an easy-to-use and affordable cloud video solution designed for businesses and homeowners. Now your customers can keep an eye on their home or business with the comfort of knowing their video is securely stored and can be retrieved from anywhere. - Cost Effective: ​​Why purchase expensive hardware storage, especially if there are multiple sites that need surveillance. Easily manage all camera from one platform. - Easy to Use: ​​Built for users who do not want to bother with complicated and expensive systems, with simple setup for dealers. - Flexible Camera Support: ​​Alula Cloud video works with the largest number of leading IP Cameras. Select the right camera for each customer.

Screenshots

CPI Security inTouch4 screens
Alula Security4 screens

Verdict

The call

The clearest difference is rating: Alula Security at 4.8 against CPI Security inTouch's 3.8. Alula Security also leads on review sentiment (43% vs 21%) and update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Alula Security holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: Alula Security has 27K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews point the same way: 21% of CPI Security inTouch's written reviews are positive against 43% of Alula Security's.

UpkeepUpdate frequency

CPI Security inTouch ships an update every 2 months, Alula Security every 2 weeks. Both last shipped on September 24, 2026.

Scorecard4 real differences · 6 level
CPI Security inTouch versus Alula Security: the parameters behind the verdict, then further details
ParameterCPI Security inTouchAlula Security
PriceFreeFree
Rating3.8 (1.6K ratings)4.8 (27K ratings) — better
Positive reviews21.3% of reviews42.7% of reviews — better
Number of ratings1.6K27K — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad, Apple Watch
Requires iOS17.016.6 — better
Further details — not scored
Size375 MB273 MB
Age rating4+4+
DeveloperCPI SecurityAlula Holdings, LLC

Customer experience

CPI Security inTouch

All ratings1,620 ratings
Positive66.8%
Neutral5.5%
Negative27.7%
Written reviews183 reviews
Positive21.3%
Neutral10.9%
Negative67.8%

Alula Security

All ratings27,364 ratings
Positive94.3%
Neutral1.9%
Negative3.8%
Written reviews220 reviews
Positive42.7%
Neutral10.5%
Negative46.8%

User reviews

CPI Security inTouch

From 1.6K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Reliable security system
  • 👍 Convenient app features
  • 🚀 Good video quality
  • 👍 Helpful customer service

Room to improve

  • 🐛 App crashes and freezes
  • 🐛 Unreliable camera/video functionality
  • 🐛 Slow app performance
  • 🐛 Difficult to navigate app
  • 🐛 Inconsistent notifications

Alula Security

From 27K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Reliable security system
  • 👍 Convenient remote access
  • 👍 Useful notifications
  • 🚀 Simple and versatile operation

Room to improve

  • 🐛 Frequent app crashes
  • 🐛 Connectivity issues
  • 🐛 Delayed notifications and camera feeds
  • 🐛 Unreliable app performance
  • 🐛 Blank screens and login issues

Bugs and requests

CPI Security inTouch

Reported bugs

5 issues
  • Cameras going offline frequently
  • Inability to access recorded videos
  • Thermostat controls not working properly
  • Inconsistent arming/disarming of system
  • Doorbell camera not capturing footage

Requested features

5 requests
  • Add ability to delete/manage recorded videos
  • Improve app responsiveness and stability
  • Provide more customization options
  • Integrate with smart home platforms
  • Enhance notification system

Alula Security

Reported bugs

5 issues
  • Notification count not clearing
  • Camera feeds not loading in landscape mode
  • App freezing when phone is horizontal
  • Incompatibility with iOS 17
  • Inability to reset password

Requested features

5 requests
  • Dark mode option
  • Customizable notification sounds
  • Ability to record video before/after motion events
  • Thermostat scheduling
  • Apple Watch and CarPlay integration

In-app purchases

None

CPI Security inTouch

No in-app purchases

None

Alula Security

No in-app purchases

Questions

Is CPI Security inTouch free?
CPI Security inTouch is free to download, with no in-app purchases.
Is Alula Security free?
Alula Security is free to download, with no in-app purchases.
Which has better reviews, CPI Security inTouch or Alula Security?
Alula Security is rated higher. CPI Security inTouch averages 3.8 out of 5 from 1.6K ratings, while Alula Security averages 4.8 from 27K ratings.
Do CPI Security inTouch or Alula Security have ads?
Neither CPI Security inTouch nor Alula Security shows ads.
Which is updated more often, CPI Security inTouch or Alula Security?
CPI Security inTouch ships an update every 2 months, and Alula Security every 2 weeks. Most recently, CPI Security inTouch was updated on September 24, 2026 and Alula Security on September 24, 2026.

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