CPI Security inTouch vs SimpliSafe Home Security App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CPI Security inTouch
Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.
- Arm and disarm security system
- Real-time door and window status
- System arm/disarm notifications
- 30-day event history access
- Email and text notifications for events
- Control CPI Night Guard devices
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Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.
SimpliSafe Home Security App
Control your home security system remotely from your iPhone or iPad. Arm or disarm your system, receive instant alerts, and view a detailed timeline of events. Live video streaming is also available with compatible cameras.
- Remote arm/disarm
- Instant notifications
- Event timeline
- Live video streaming
- System control
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The SimpliSafe Home Security iPhone and iPad app lets you control your SimpliSafe security system from anywhere in the world. Arm and disarm the system, set instant notifications and keep track of everything in an up to the minute timeline. You can even watch and capture live video if you have a SimpliSafe camera.
Screenshots
Verdict
The clearest difference is rating: SimpliSafe Home Security App at 4.8 against CPI Security inTouch's 3.8. SimpliSafe Home Security App also leads on update cadence (weekly vs every 2 months) and ratings volume (323K vs 1.6K). CPI Security inTouch's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SimpliSafe Home Security App holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: SimpliSafe Home Security App has 323K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews point the same way: 21% of CPI Security inTouch's written reviews are positive against 24% of SimpliSafe Home Security App's.
CPI Security inTouch ships an update every 2 months, SimpliSafe Home Security App weekly. Both last shipped on September 24, 2026.
| Parameter | CPI Security inTouch | SimpliSafe Home Security App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (1.6K ratings) | 4.8 (323K ratings) — better |
| Positive reviews | 20.9% of reviews | 23.8% of reviews — better |
| Number of ratings | 1.6K | 323K — better |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #202 — better |
| Devices | iPhone, iPad, Apple TV, Apple Watch — better | iPhone, iPad, Apple Watch |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 375 MB | 445 MB |
| Age rating | 4+ | 4+ |
| Developer | CPI Security | SimpliSafe Inc |
Customer experience
CPI Security inTouch
SimpliSafe Home Security App
User reviews
CPI Security inTouch
From 1.6K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service
Room to improve
- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications
SimpliSafe Home Security App
From 323K App Store ratingsWhat we love
- 🚀 Easy to install
- 🔒 Reliable security system
- 👍 Customizable settings
- 🔒 Prompt monitoring response
- 👍 Helpful customer service
Room to improve
- 🐛 App connectivity issues
- 🔋 Battery life concerns
- 💰 Expensive subscription costs
- 🔍 Limited camera functionality
- 🔍 Lack of integration with smart home devices
Bugs and requests
CPI Security inTouch
Reported bugs
5 issues- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage
Requested features
5 requests- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system
SimpliSafe Home Security App
Reported bugs
3 issues- Frequent app crashes and login issues
- Sensors going offline or malfunctioning
- Inconsistent camera performance and connectivity
Requested features
4 requests- Option to delete camera recordings
- Geofencing for automatic arming/disarming
- Integration with Apple HomeKit and Google Home
- Customizable sensor settings and zones
In-app purchases
CPI Security inTouch
No in-app purchases
SimpliSafe Home Security App
No in-app purchases
Questions
Is CPI Security inTouch free?
Is SimpliSafe Home Security App free?
Which has better reviews, CPI Security inTouch or SimpliSafe Home Security App?
Do CPI Security inTouch or SimpliSafe Home Security App have ads?
Which is updated more often, CPI Security inTouch or SimpliSafe Home Security App?
Other comparisons
