Chipotle vs Zaxbys
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chipotle
Order your favorite Mexican food for convenient pickup or delivery. Earn points with every order to redeem for free food, goods, or donations. Customize your meals with various options and enjoy exclusive in-app menu items.
- Mobile pickup and delivery
- Automatic rewards points
- Exclusive in-app menu items
- Customizable meal options
- Saved meals and recent orders
- Group ordering
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Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery. And… ABOUT CHIPOTLE REWARDS • Members bank points automatically for in-app orders. • In-person, scan the app to earn points and redeem rewards. • Redeem points on Food, Goods and Giving in the Rewards Exchange. • Set a favorite reward to track points as you go. • Get rewarded faster with extra point offers and early access to new menu items. • Oh, and let’s just say… we won’t forget you on your birthday. FEATURES • Pick up quicker with mobile pickup shelves and Chipotlane. • Get your food delivery bought straight to your door. • Try tasty menu items you can only get in-app or online. • Get your faves faster with saved meals and recent orders. • Go crazy with ‘extra’ ‘light’ and ‘on-the-side’ customizations. • Low gift card balance? Split the payment with another card. • Pay your way with Apple Pay. • See your sustainability impact with Real Foodprint metrics. • Start a Group Order to invite your squad in on the fun. • Save your go-to Chipotle locations and food delivery addresses.
Zaxbys
Easily order your favorite Zaxbys chicken fingers, wings, sandwiches, and more for pickup or delivery. Earn points with every purchase to redeem for exclusive rewards and free food.
- Mobile ordering for pickup and delivery
- Zax Rewardz program
- Earn points on every purchase
- Redeem points for exclusive rewards
- Find local Zaxbys locations
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Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Screenshots
Verdict
The clearest difference is monetization model: Chipotle at free against Zaxbys's free with in-app purchases. Chipotle also leads on ratings volume (1.8M vs 112K) and chart position (#10 vs #72). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Chipotle against 4.7 for Zaxbys. That said, the two scores are not equally well evidenced: Chipotle has 1.8M ratings behind it against 112K, so its average is the more settled of the two. Written reviews are what separate them: 36% of Chipotle's written reviews are positive against 29% of Zaxbys's.
Chipotle ships an update every 3 weeks, Zaxbys monthly. Both last shipped on September 24, 2026.
| Parameter | Chipotle | Zaxbys |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.8M ratings) | 4.7 (112K ratings) |
| Positive reviews | 36.1% of reviews — better | 28.5% of reviews |
| Number of ratings | 1.8M — better | 112K |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #10 — better | #72 |
| Devices | iPhone | iPhone |
| Requires iOS | 16.4 — better | 16.6 |
| Further details — not scored | ||
| Size | 253 MB | 101 MB |
| Age rating | 4+ | 4+ |
| Developer | Chipotle Mexican Grill | Zaxby's Franchising, LLC |
Customer experience
Chipotle
Zaxbys
User reviews
Chipotle
From 1.8M App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Quick ordering process
- 💡 Useful rewards program
- 👍 Convenient delivery option
Room to improve
- 🐛 App crashes frequently
- 🔒 Security issues with saved payment info
- 💰 Expensive with high delivery fees
- 🔍 Lack of order tracking and status updates
- 🤖 Poor customer service from chatbot
Zaxbys
From 112K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Convenient for ordering ahead
- 💡 Rewards program with offers
- 👍 Friendly and helpful staff
Room to improve
- 🐛 App crashes and glitches
- 🐛 Login and account issues
- 🐛 Ordering process can be confusing
- 🐛 Unreliable order processing and pickup
- 🐛 Limited customization options
Bugs and requests
Chipotle
Reported bugs
3 issues- App not syncing with store hours, leading to canceled orders
- Issues with points not properly tracking or applying
- Inability to cancel or modify orders after placement
Requested features
4 requests- Allow adding multiple gift cards
- Provide detailed order history and receipts
- Add option to customize orders beyond presets
- Integrate with store inventory to show out-of-stock items
Zaxbys
Reported bugs
4 issues- App freezes during checkout
- Unable to cancel or modify orders
- Rewards not properly applied
- Incorrect order fulfillment
Requested features
4 requests- Allow no-sauce option for sandwiches
- Improve order tracking and status updates
- Add curbside pickup option
- Enhance rewards program and points system
In-app purchases
Chipotle
No in-app purchases
Zaxbys
No in-app purchases
