BOS vs Wayne Alarm
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BOS
Report non-emergency neighborhood issues in Boston, such as potholes and graffiti. Track the status of your reports and view active issues on a city map. This app helps residents improve their communities by streamlining communication with city services.
- Report neighborhood issues
- Track report status
- View active reports on map
- Submit non-emergency requests
- Community improvement tool
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BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti. Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.
Wayne Alarm
Control your home security system remotely with this app. Arm or disarm your system, connect to monitoring, request service, and view video feeds from your mobile device.
- Remote arming and disarming
- Immediate connection to monitoring center
- Service requests
- Bill payment
- Video feed viewing (Total Connect & OpenEye)
- System status updates
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Now Wayne Alarm Systems can be with you on the go! Download our free Wayne Alarm System App for your mobile device. Our app works with compatible iPhones and iPads. Save time, help make yourself and your family safer and more convenient. Our Wayne Alarm Systems App is an easy interface allowing you to control your enabled alarm system such as arming and disarming remotely, connecting immediately to our local monitoring center, call for service, request a yard sign or pay a bill, and view video technologies such as Total Connect & OpenEye. We are proud to be the leader in technology and remote services and are pleased to be the first full service accredited company in New England to have a mobile app to help make our services easier for our customers to use. Let us know what you would like to see on future updates for our app and website and use our blogs and user directions to help you obtain the maximum benefit of your Wayne Alarm System whether you are home, away or at the office. We are constantly updating our information for new threats. The world is a dangerous place - at Wayne Alarm Systems we want to make it safer for you. We are constantly looking for ways to improve your safety, security and convenience.
Screenshots
Verdict
The clearest difference is review sentiment: Wayne Alarm at 100% against BOS's 36%. Wayne Alarm also leads on rating (5.0 vs 2.6) and update cadence (every 5 weeks vs every 4 months). BOS's advantage is ratings volume (85 vs 3) and iOS requirement (13.4 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Wayne Alarm holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: BOS has 85 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 36% of BOS's written reviews are positive against 100% of Wayne Alarm's.
BOS ships an update every 4 months, Wayne Alarm every 5 weeks. The most recent releases landed on October 24, 2026 and October 7, 2026 respectively.
| Parameter | BOS | Wayne Alarm |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (85 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 36.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 85 — better | 3 |
| Update frequency | Every 4 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 15.1 |
| Further details — not scored | ||
| Size | 26 MB | 27 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Boston | Wayne Alarm Systems |
Customer experience
BOS
Wayne Alarm
Bugs and requests
BOS
Reported bugs
20 issues- Reports opened for months with no action
- App doesn't do its job or city departments don't
- Reports go unanswered for months
- App doesn't recognize certain areas
- New version is slower and less effective
Show 15 moreShow fewer
- Map feature is broken or unreliable
- Cases never close or are not resolved
- App is clunky and difficult to use
- App crashes upon opening
- App stops working after iOS updates
- App shows 'updates failed'
- App button for creating new requests not working
- App opens multiple reports at once
- Clicking on map pins opens an unclosable banner
- App stops showing correct trash pickup days
- App is broken when trying to attach a picture
- App is broken after new update
- Impossible to create a new report for months
- Server registration fails
- App crashes on older iOS versions
Requested features
13 requests- Allow users to comment on or corroborate reports
- Add ability to delete a report
- Add feature to report speeding
- Make 'recent reports' tab accessible for voiceover users
- Add more categories for reporting (e.g., cyclists, bike lanes)
Show 8 moreShow fewer
- Increase app awareness through ads, especially in underserved communities
- Improve filtering options for reports on the map
- Allow users to see if an issue has already been reported
- Revert to previous app version
- Fix bugs and add new features instead of completely changing everything
- Add dark mode option
- Improve map accuracy for address location
- Add option to report crimes (currently only for non-crimes)
Wayne Alarm
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BOS
No in-app purchases
Wayne Alarm
No in-app purchases
