BOS vs See Say

BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti. Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.

Help make your city, improvement district or transportation system safer by reporting safety and security concerns.  When you see a problem, the See Say app provides a quick and discreet way to inform people who can do something about it, the safety and security dispatchers who respond to incidents in your community. The See Say app can send photos, video, a description of the problem, and the incident location. A dispatcher may reply to your report by chatting with you through the app in real-time. From the app home screen, users have two easy options for submitting information: * The Report a Problem button allows users to send incident reports directly. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app.  App users may also send reports anonymously if they choose. * The Call Police button will connect app users directly to an organization’s security or Police, by phone. Additional Features BOLO (Be On the Look Out) Alerts. BOLO Alerts on the See Say app may display alerts from security or Police about specific persons of interest. For example, See Say may display information about a missing person or criminal suspect, such as where they were last seen. Maintenance Issues. Along with reporting security concerns, See Say can also be configured to report maintenance issues to increase awareness and expedite the repair. Help make your community or transportation system safer for all, with See Say.