Comparison

Turkcell vs My Vodafone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Turkcell

Manage your mobile account, pay bills, and shop for electronics. Access exclusive promotions, special offers, and participate in campaigns for gifts. Easily switch between services and track your orders.

Highlights
  • Monitor usage and pay bills
  • Top-up account and purchase packages
  • Shop for electronics via Turkcell Pasaj
  • Access special promotions and offers
  • Participate in 'Shake and Win' campaigns
  • Request and track support
  • Manage subscriptions and applications
Features
Read full description

With Turkcell app, you can monitor your usage, view and pay your invoices, top-up your account, purchase packages, shop for electronics and much more with ease, speed and free of charge. You can easily switch between Turkcell and Turkcell Pasaj on the renewed interface. Through the app, you can find the opportunity to access our special promotions, reminders and offers. It is time to discover the privilege of shopping for many technological products through Turkcell app with Turkcell Pasaj! • You Can Reach Turkcell Pasaj via Turkcell app! Turkcell Pasaj is Turkey’s first electronic marketplace. You can access Turkcell Pasaj from Turkcell app’s welcome screen. You can follow the campaigns and special offers from the home page. You can review thousands of technological product from the “Categories” section, and follow the status of your orders from the "Orders" section. In the "Pasaj" section of Turkcell app, you can seize the additional installment opportunities offered for you in mobile phones, smartwatches, computers, tablets, household appliances, personal care products and many other categories, in addition to credit cards and addition to the invoice. • Discover the Packages and Tariffs Offered For You! You can check your remaining usage of your current line from the "My Remaining Usage" section on Turkcell home page and if the package is not enough for you, you can have a look at the packages offered for you and easily change your package from the "Packages" section. You can make transactions for another line from Packages section also, such as paying Turkcell bill, making top up and sending packages as a gift to your loved ones. You can also apply for a new line or transfer your line to Turkcell form this section. • You Can Choose Your Surprise Gift with Shake and Win You can participate in the ‘’Salla Kazan’’ campaign through the Turkcell app and get many gifts such as internet and digital services every week. • Viewing All Gifts in the "Gift Center" You can see all the gifts you have earned and can earn from Turkcell via the Gift Center. You can follow new campaigns, gifts and opportunities. You can start using your gifts at any time or share them with your beloved ones. • You Can Request Support In case you have a call and connection problem, you can make a status check from the ‘’Support’’ section. If the problem continues, you can report your problem by sending your location via the App. You can create a request by taking a photo of your document and sending it to us. You can also track the status of your requests and get answers to your questions quickly by messaging with our chatbot. • Complete Your Transactions Easily You can easily access all the transactions under related heading from "Settings" section. You can make applications such as new line application, fixed internet application and Superbox application and track the application status from the "My Subscriptions" section. • Discover the Features That Non-Turkcell Members Can Benefit From! You do not need to be a Turkcell customer to use Turkcell app. Even if you are not a Turkcell customer, you can use Turkcell app free of charge. You can easily switch to Turkcell Pasaj and take the advantage of many technological products with up to 36 months of installments and free shipping. You can also perform many transactions from the welcome screen without logging into the Application. For your loved ones who are Turkcell users, you can make top-up and send packages as a gift. You can also transfer your line to Turkcell or request new lines, apply for fixed internet and track status of your applications, apply for Superbox and discover Turkcell applications.

About

My Vodafone

Manage your Vodafone mobile and home services from a single, redesigned application. Track usage, pay bills, activate bundles, and access customer support easily. Ideal for all Vodafone subscribers.

Highlights
  • Control usage (voice, internet, SMS)
  • Activate extra bundles
  • View and pay bills
  • Top up prepaid balance
  • Report network issues
  • Check network speed and quality
  • Live chat with customer support
Features
Read full description

My Vodafone application is updated so that you can make the most of your connections! The application is fully redesigned to provide more features to Vodafone Mobile and Vodafone Home subscribers. Now you can manage both your mobile and fixed line from the same Vodafone application! With the brand new My Vodafone you can: Vodafone Mobile • Easily control your usage (Voice, Internet & SMS) on your mobile or your favorite Wear OS device! • Activate extra bundles (Voice, Internet & SMS) • View and Pay your bill via Credit or Debit card (Mastercard, Visa, Diners) or via Apple Pay / Google Pay • Be the first to know and activate Vodafone Thank you offers • Report a network issue with Vodafone Network Guarantee • Check your network speed • Control your network quality Vodafone Prepaid • Easily control your current balance and bundles (Voice, SMS, Data) on your mobile or your favorite Wear OS device, and activate the bundles you need • Top up via Credit or Debit Card or Scratch card • Discover offers designed for you • Be the first to know and activate Vodafone Thank you offers • Report a network issue with Vodafone Network Guarantee • Check your network speed • Control your network quality Vodafone Kartoprogramma • Easily control your current balance and bundles (Voice, SMS, Data) on your mobile or your favorite Wear OS device! • Activate extra bundles (Voice, Internet & SMS) • Top up via credit or debit card or scratch card • View your monthly bill and download its pdf • Be the first to know and activate Vodafone Thank you offers • Report a network issue with Vodafone Network Guarantee Vodafone Home • View and Pay your bill via Credit or Debit card (Mastercard, Visa, Diners) or via Apple Pay / Google Pay • Change Wi-Fi settings • Report an issue • Check your Network Quality by performing a Speed Test • Be the first to know and activate Vodafone Thank you offers Support With My Vodafone, you have easy access to Customer Service wherever you are. • You can perform Live Chat with the Customer Care team • You can contact your Personal Advisor or Customer Care via email • You can search for the nearest Vodafone shop through an interactive map • You have access to FAQs for Mobile and Fixed related issues

Screenshots

Turkcell4 screens
My Vodafone4 screens

Verdict

The call

The clearest difference is rating: Turkcell at 4.6 against My Vodafone's 2.9. Turkcell also leads on monetization model (free vs free with in-app purchases) and ratings volume (9.9K vs 633). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Turkcell holds the better App Store score, 4.6 against 2.9. That said, the two scores are not equally well evidenced: Turkcell has 9.9K ratings behind it against 633, so its average is the more settled of the two. Written reviews point the same way: 31% of Turkcell's written reviews are positive against 29% of My Vodafone's.

UpkeepUpdate frequency

Turkcell ships an update every 10 days, My Vodafone fortnightly. Both last shipped on October 24, 2026.

Scorecard3 real differences · 7 level
Turkcell versus My Vodafone: the parameters behind the verdict, then further details
ParameterTurkcellMy Vodafone
PriceFreeFree
Rating4.6 (9.9K ratings) — better2.9 (633 ratings)
Positive reviews30.7% of reviews — better28.7% of reviews
Number of ratings9.9K — better633
Update frequencyEvery 10 days — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS15.0 — better16.0
Further details — not scored
Size262 MB173 MB
Age rating4+4+
DeveloperTurkcell Iletisim Hizmetleri A.S.Vodafone Greece

Customer experience

Turkcell

All ratings9,849 ratings
Positive90.6%
Neutral3.5%
Negative5.9%
Written reviews225 reviews
Positive30.7%
Neutral6.2%
Negative63.1%

My Vodafone

All ratings633 ratings
Positive46.6%
Neutral3.8%
Negative49.6%
Written reviews247 reviews
Positive28.7%
Neutral5.3%
Negative66.0%

User reviews

Turkcell

From 9.9K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Fast and smooth
  • 💡 Useful features like winning free data

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Unreliable internet connection
  • 💰 Expensive and poor value
  • 🤯 Confusing and unintuitive UI

My Vodafone

From 633 App Store ratings

What we love

  • 🚀 Works well when it works
  • 👍 Easy to use
  • 🤩 Great gift
  • 💯 Wonderful
  • 🙌 Really appreciated

Room to improve

  • 🐛 Doesn't recognize phone number
  • 🐛 Can't login
  • 🐛 Language issues
  • 🐛 Technically doesn't work
  • 🐛 Bugged

Bugs and requests

Turkcell

Reported bugs

3 issues
  • Login issues
  • Inability to top-up or purchase packages
  • Compatibility problems with newer devices

Requested features

3 requests
  • Add English language support
  • Improve payment options for non-Turkish cards
  • Provide more transparent and flexible data packages

My Vodafone

Reported bugs

4 issues
  • App crashes after update
  • Login issues
  • Language switching problems
  • Incompatibility with certain devices/regions

Requested features

3 requests
  • More Thank You offers
  • Ability to change language
  • Fingerprint/Face ID login

In-app purchases

None

Turkcell

No in-app purchases

None

My Vodafone

No in-app purchases

Questions

Is Turkcell free?
Turkcell is free to download, with no in-app purchases.
Is My Vodafone free?
My Vodafone is free to download, with no in-app purchases.
Which has better reviews, Turkcell or My Vodafone?
Turkcell is rated higher. Turkcell averages 4.6 out of 5 from 9.9K ratings, while My Vodafone averages 2.9 from 633 ratings.
Do Turkcell or My Vodafone have ads?
Neither Turkcell nor My Vodafone shows ads.
Which is updated more often, Turkcell or My Vodafone?
Turkcell ships an update every 10 days, and My Vodafone fortnightly. Most recently, Turkcell was updated on October 24, 2026 and My Vodafone on October 24, 2026.

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