UPS vs Nova Post
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UPS
Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.
- Easy to learn and master
- Modern, clean, responsive UX
- Game-changing functionality
- Unrivalled package status view
- Ship anytime, anywhere
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The app is easy to learn and easier to master. Its modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your package’s status. Happy shipping!
Nova Post
Manage all your parcel deliveries, both domestic and international, directly from your smartphone. Track shipments, order additional services, arrange courier deliveries, and even shop from global online stores.
- Parcel tracking and management
- Courier delivery scheduling
- Shipment creation (domestic & international)
- Payments and money transfers
- Branch and post office locator
- International online shopping delivery
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Nova Poshta is a logistics company that quickly and reliably delivers documents, parcels, and cargo anywhere within Ukraine and abroad. Download the Nova Poshta mobile app and manage your parcels delivery on your smartphone. ALL YOUR PACKAGES ARE AT YOUR FINGERTIPS Convenient parcel sorting on the home screen, statuses, and filters make it easy to find your parcels quickly. SIMPLE PACKAGES TRACKING AND MANAGEMENT All the details of your parcel movement are on your smartphone. Quickly and easily check the status of your parcels and order additional services: "Forwarding" and "Other recipient" if your plans have changed and it is inconvenient to receive them at the selected branch or post office, "Return", etc. COURIER DELIVERY TO AN ADDRESS IN UKRAINE Now you always know when to expect a courier. The mobile app displays the date and time of their arrival. You can also track their movement on the map, receive an alert 15 minutes before arrival, and chat and call the courier to clarify delivery information. A large and heavy parcels? Order "Door-to-Door" delivery or "Send From Door" delivery in the app. If your plans change, you can change the date and time of the courier's arrival in one click. EVEN EASIER TO CREATE A SHIPMENT Create and track parcels in Ukraine and abroad in the mobile app. Easily track and manage your parcels online when it's on the move. PAYMENTS AND MONEY TRANSFERS Create shipments with money transfers in the mobile app and get money in a convenient way - to a bank card or in cash - at any Nova Poshta branch. Pay for parcels in a few taps. MAP AND NAVIGATION Easily and conveniently find the right branch or post office on the map in the mobile app. NP SHOPPING Shopping with Nova Poshta: delivery to Ukraine from online stores from around the world. Choose your favourite online stores and products, make purchases, pay conveniently, and receive your order at the nearest post office. Buying and delivering your favourite products is now even more affordable.
Screenshots
Verdict
The clearest difference is ratings volume: UPS at 1.2M against Nova Post's 1.4K. UPS also leads on chart position (#14 vs unranked). Nova Post's advantage is rating (4.8 vs 4.6) and review sentiment (29% vs 20%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nova Post holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: UPS has 1.2M ratings behind it against 1.4K, so its average is the more settled of the two. Written reviews point the same way: 20% of UPS's written reviews are positive against 29% of Nova Post's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | UPS | Nova Post |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.2M ratings) | 4.8 (1.4K ratings) — better |
| Positive reviews | 20.4% of reviews | 29.2% of reviews — better |
| Number of ratings | 1.2M — better | 1.4K |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #14 — better | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 186 MB | 398 MB |
| Age rating | 4+ | 4+ |
| Developer | UPS | НОВА ПОШТА |
Customer experience
UPS
Nova Post
User reviews
UPS
From 1.2M App Store ratingsWhat we love
- 🚀 Convenient package tracking
- 📦 Helpful delivery updates
- 🔒 Secure account setup
- 👍 User-friendly interface
Room to improve
- 🐛 Inaccurate delivery information
- 🚫 Lack of communication from drivers
- ⏱️ Unreliable delivery times
- 🤔 Confusing app features
- 👎 Poor customer service
Nova Post
From 1.4K App Store ratingsWhat we love
- 👍 Modern postal service
- 🚀 Fast and reliable
- 💡 Useful and user-friendly upgrade
Room to improve
- 🐛 Buggy and unstable
- 🚫 Doesn't work with US phone numbers
- 👎 Poor UI and UX design
- 🤬 Terrible customer support
- ⏱️ Slow and unpredictable delivery
Bugs and requests
UPS
Reported bugs
3 issues- App crashes and freezes
- Login and account issues
- Tracking information not updating properly
Requested features
4 requests- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers
Nova Post
Reported bugs
4 issues- Registration process not working
- App crashes and freezes
- Incorrect currency display
- Unreliable parcel status updates
Requested features
4 requests- Ability to archive delivered parcels
- Pull-to-refresh functionality
- English language support
- Improved parcel tracking and updates
In-app purchases
UPS
No in-app purchases
Nova Post
No in-app purchases
