UPS vs JumpTrack
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UPS
Manage your shipping and package tracking with a modern, intuitive interface. Gain peace of mind with an unrivalled view into your package's status, anytime and anywhere.
- Easy to learn and master
- Modern, clean, responsive UX
- Game-changing functionality
- Unrivalled package status view
- Ship anytime, anywhere
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The app is easy to learn and easier to master. Its modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your package’s status. Happy shipping!
JumpTrack
This app streamlines delivery operations by capturing electronic signatures, tracking driver locations via GPS, and providing proof-of-delivery for faster payments. It enhances fleet productivity and reduces customer service costs with features like barcode scanning and photo documentation.
- Electronic signature capture
- GPS driver tracking and route mapping
- Barcode scanning for package reconciliation
- Offline functionality with auto-sync
- Proof-of-delivery search
- Photo documentation of deliveries
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JumpTrack is the powerful proof-of-delivery app that makes it easy to track deliveries, improve the productivity of delivery fleets and reduce customer service costs. Customers simply sign with a fingertip. Signatures and delivery information are automatically uploaded to the JumpTrack servers in the Cloud and then downloaded into your backend systems. JumpTrack also helps you keep track of drivers by tracking them with GPS. You can view their current position as well as see where they’ve driven on their route. Great for keeping drivers running at maximum efficiency and reducing your delivery costs. JumpTrack even helps you to get paid faster by making proof-of-delivery information available to your customers’ accounts payable departments. Now they know who received what and when. **** Features**** • Electronic signature capture to reduce customer service costs and get paid faster • Track drivers with GPS and map current position as well as historical routes. • Return tracking increases accuracy and accountability • Powerful search allows customer service reps to look up proof-of-delivery info by invoice, customer, PO or route • Tracks driver performance by monitoring when packages get delivered • Mapping & turn-by-turn directions • Works offline and auto syncs with successive deliveries • Driver scanning of “license plate” barcodes for package reconciliation • Delivery and driver notes for special instructions • Drivers can take multiple photos of deliveries and returns • Drivers can reorder stops and then sync back to the cloud *Requires JumpTrack license available from ECi Software Solutions, Inc. ***Continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is rating: UPS at 4.6 against JumpTrack's 3.3. UPS also leads on update cadence (every 3 weeks vs every 4 months) and ratings volume (1.2M vs 4). JumpTrack's advantage is review sentiment (40% vs 20%) and iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UPS holds the better App Store score, 4.6 against 3.3. That said, the two scores are not equally well evidenced: UPS has 1.2M ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 20% of UPS's written reviews are positive against 40% of JumpTrack's, so the app with the better star average is not the one people write more warmly about.
UPS ships an update every 3 weeks, JumpTrack every 4 months. The most recent releases landed on September 24, 2026 and September 12, 2026 respectively.
| Parameter | UPS | JumpTrack |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.2M ratings) — better | 3.3 (4 ratings) |
| Positive reviews | 20.4% of reviews | 40.0% of reviews — better |
| Number of ratings | 1.2M — better | 4 |
| Update frequency | Every 3 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #15 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 186 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | UPS | ECi Software Solutions |
Customer experience
UPS
JumpTrack
Bugs and requests
UPS
Reported bugs
3 issues- App crashes and freezes
- Login and account issues
- Tracking information not updating properly
Requested features
4 requests- Ability to provide specific delivery instructions
- Real-time driver location tracking
- More granular delivery time estimates
- Seamless integration with other shipping providers
JumpTrack
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UPS
No in-app purchases
JumpTrack
No in-app purchases







