iWHMCS vs Crisp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iWHMCS
Manage your business operations remotely with this mobile tool. Access client information, process orders, handle support tickets, and manage invoices from your iPhone. Stay in control of your business tasks from anywhere.
- Client management
- Order processing
- Support ticket handling
- Invoice management
- Transaction tracking
- To-do list management
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iWHMCS is the official iPhone app for WHMCS allowing you to manage your business while on the move. Fully integrated with the online version, but specifically designed for the iPhone, iWHMCS lets you stay in control even when you're away from your desk. Functionality includes: - Overview of Stats - Browse, Search & Manage Clients - View & Activate or Reject Orders - View & Respond to Support Tickets - Manage & Create Invoices - Enter Transactions & Credits - View Your To-Do List - View Personal Admin Notes - View Staff Online - View Activity Logs
Crisp
Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.
- Multi-channel customer inbox
- Team inbox management
- Mobile-optimized experience
- CRM integration
- Chatbots
- Help articles and shortcuts
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Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket. A shared inbox tailor-made for mobile experiences Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips. Manage your team inbox from your mobile phone Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk. Crisp is an all-in-one shared inbox software Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app. —--
Screenshots
Verdict
The clearest difference is review sentiment: Crisp at 71% against iWHMCS's 22%. Crisp also leads on rating (4.4 vs 2.2) and ratings volume (520 vs 31). iWHMCS's advantage is iOS requirement (6.1 vs 16.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crisp holds the better App Store score, 4.4 against 2.2. That said, the two scores are not equally well evidenced: Crisp has 520 ratings behind it against 31, so its average is the more settled of the two. Written reviews point the same way: 22% of iWHMCS's written reviews are positive against 71% of Crisp's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.
| Parameter | iWHMCS | Crisp |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (31 ratings) | 4.4 (520 ratings) — better |
| Positive reviews | 22.4% of reviews | 70.9% of reviews — better |
| Number of ratings | 31 | 520 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 6.1 — better | 16.6 |
| Further details — not scored | ||
| Size | 10 MB | 146 MB |
| Age rating | 4+ | 4+ |
| Developer | WHMCS Ltd. | Crisp IM SARL |
Customer experience
iWHMCS
Crisp
User reviews
iWHMCS
From 31 App Store ratingsWhat we love
- 💡 Great for managing business on the go
- 👍 Convenient for accessing WHMCS on mobile
- 🚀 Performs basic functions well
Room to improve
- 🐛 Crashes frequently
- 🔧 Limited functionality compared to web version
- 💰 Expensive for an app with limited features
- 🕰️ Outdated and not updated in years
Crisp
From 520 App Store ratingsWhat we love
- ⭐ Excellent app
- 🚀 Great features
- 👍 User-friendly
- 💰 Affordable
- 🌟 Fantastic support
Room to improve
- 🐛 Crashes and freezes
- 🔇 Notification issues
- 📱 Limited mobile functionality
- 🔍 Lacking advanced analytics
- 🌐 Compatibility problems
Bugs and requests
iWHMCS
Reported bugs
4 issues- Crashes when changing time zone
- Incorrect data display (ticket timestamps, invoice details)
- Login issues and server errors
- Incompatibility with newer iOS versions
Requested features
4 requests- Push notifications for tickets and orders
- Landscape mode support for tablets
- Expanded functionality to match web version
- Redesigned and modernized user interface
Crisp
Reported bugs
5 issues- Login screen freezes
- Incompatible with newer iOS versions
- Notification sound not working
- Conversation filtering issues
- Inability to edit user profiles
Requested features
6 requests- Dark mode option
- Bulk message management
- Improved mobile UI/UX
- Advanced analytics and reporting
- Customizable notification settings
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- Multilingual support
In-app purchases
iWHMCS
No in-app purchases
Crisp
No in-app purchases
