Epic Haiku & Limerick vs PerfectServe Practitioner
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Epic Haiku & Limerick
Securely access patient information and clinic schedules from Epic's Electronic Health Record. Manage patient lists, view health summaries, test results, and notes. Supports dictation and In Basket access for authorized clinical users.
- Secure EHR access
- Clinic schedules
- Patient lists
- Health summaries
- Test results
- Dictation support
- In Basket access
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Haiku provides authorized clinical users of Epic’s Electronic Health Record with secure access to clinic schedules, hospital patient lists, health summaries, test results and notes. Haiku also supports dictation and In Basket access. Your organization needs to license Haiku and will determine the exact feature set and any applicable charges for your use of Haiku. If you are unsure whether you can use Haiku, please contact your administrative staff.
PerfectServe Practitioner
This app provides secure, intelligent clinical communication for medical professionals. It enables direct messaging, protected caller ID for patient calls, and efficient call management. It helps streamline workflows and ensures timely collaboration among care teams.
- Secure messaging (text, photos, voice)
- Dynamic Intelligent Routing
- Protected caller ID for patient calls
- Instant call sign-on/off
- Customizable communication preferences
- Patient assignment management
- Point-of-care charge capture
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This mobile app is for physicians, physician assistants and other credentialed medical staff or advanced practice providers that work in both inpatient and outpatient settings. Get only the communications you need. No more unnecessary interruptions. No more lost or delayed messages. Protect your caller ID. Collaborate instantly with other physicians and care team members. PerfectServe® is healthcare’s most intelligent system of clinical communications – an integrated set of solutions designed to unite physicians, nurses and other care team members across inpatient and outpatient settings and facilitate communication-driven workflows for timely care team collaboration. WITH THE PERFECTSERVE PRACTITIONER APP, YOU CAN: - Send a secure message to colleagues, including text messages, clinical photos, voice messages and group messages. - Automatically identify and connect to the colleague you need to reach at that particular moment in time with Dynamic Intelligent Routing®. - Securely call patients while protecting your caller ID privacy and overcoming caller ID block. When you call a patient, your office number — not your personal mobile number — appears as the caller ID. - Instantly sign on or off call or change who is covering call. The changes take effect immediately. - Easily change how you are reached based on your predefined communication preferences. - Change your status for those situations when you cannot be contacted directly (e.g., in surgery, clinic, etc.) with just a click. All communications will be automatically routed to the right back-up colleague. - View and manage patients assigned to your group and manage which provider is caring for each. - Easily capture charges at the point of care in just a couple of clicks to avoid lost charges and speed revenue recognition. - Access 24/7/365 personal assistance from the Support Center. PLEASE READ BEFORE DOWNLOADING: To use this app, your organization must be a PerfectServe client. If you are unsure of your organization’s status, please contact your IT department. Call 866.844.5484 to learn more about PerfectServe. SIGN-IN INSTRUCTIONS: Upon initial sign-in, please use your provided PerfectServe username and password
Screenshots
Verdict
The clearest difference is rating: PerfectServe Practitioner at 4.6 against Epic Haiku & Limerick's 2.5. Epic Haiku & Limerick's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PerfectServe Practitioner holds the better App Store score, 4.6 against 2.5. Both are backed by a comparable volume of ratings — 1K and 1.8K respectively. Written reviews complicate that: 20% of Epic Haiku & Limerick's written reviews are positive against 16% of PerfectServe Practitioner's, so the app with the better star average is not the one people write more warmly about.
Epic Haiku & Limerick ships an update every 3 weeks, PerfectServe Practitioner every 4 weeks. Both last shipped on November 1, 2026.
| Parameter | Epic Haiku & Limerick | PerfectServe Practitioner |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (1K ratings) | 4.6 (1.8K ratings) — better |
| Positive reviews | 20.2% of reviews — better | 16.4% of reviews |
| Number of ratings | 1K | 1.8K — better |
| Update frequency | Every 3 weeks — better | Every 4 weeks |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #79 — better | — |
| Devices | iPhone, Apple Watch | iPhone, iPad, Apple Watch — better |
| Requires iOS | 18.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 668 MB | 42 MB |
| Age rating | 17+ | 4+ |
| Developer | Epic | PerfectServe, Inc. |
Customer experience
Epic Haiku & Limerick
PerfectServe Practitioner
Bugs and requests
Epic Haiku & Limerick
Not enough reviews yet to summarise bugs or requests.
PerfectServe Practitioner
Reported bugs
4 issues- Inconsistent message delivery
- Frequent log-out issues
- Compatibility problems with Apple Watch
- Inaccurate on-call physician routing
Requested features
5 requests- Landscape mode support for iPad
- Split-screen support for multitasking
- Customizable notification volume and vibration
- Improved message organization and search
- Ability to retrieve deleted messages
In-app purchases
Epic Haiku & Limerick
No in-app purchases
PerfectServe Practitioner
No in-app purchases
Questions
Is Epic Haiku & Limerick free?
Is PerfectServe Practitioner free?
Which has better reviews, Epic Haiku & Limerick or PerfectServe Practitioner?
Do Epic Haiku & Limerick or PerfectServe Practitioner have ads?
Which is updated more often, Epic Haiku & Limerick or PerfectServe Practitioner?
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