Allstate® Mobile vs Direct Auto Insurance
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Allstate® Mobile
Manage your insurance policies, pay bills, and access digital ID cards. Features include safe driving rewards, roadside assistance, and weather alerts to help protect your home and vehicle.
- Digital ID cards
- Secure bill payments
- Policy and claims management
- Repair shop finder
- Safe driving rewards
- Crash detection
- Weather and climate risk alerts
- Roadside assistance
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Stay covered & in control · Access digital ID cards and save them to Apple Wallet*, even offline · Pay bills securely with Apple Pay or bank transfers · View policies, manage claims, and upload documents · Find trusted repair shops with Good Hands® Repair Network Drive smarter & save · Earn rewards for safe driving habits with Drivewise®** · Quickly connect with help using crash detection · Find the best gas prices near you More ways to protect what matters · Receive alerts for extreme weather near you · Understand climate risks that could impact your home ‡ · Get 24/7 roadside help when you need it · Stay ahead of fraud with Allstate Identity Protection *Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states. **Drivewise savings not available in CA. Subject to terms and conditions. Smartphone and download of Allstate app with activation of Drivewise required. Savings based on driving behavior and may vary by state. In some states, participation in Drivewise allows Allstate to use your driving data for purposes of rating. While in some states your rate could increase with high-risk driving, safer drivers will save with Drivewise. ‡This tool is being provided for informational purposes only and may not be applicable to all situations. Use of this tool will not directly affect your coverage or insurance rates.
Direct Auto Insurance
Manage your auto insurance policy conveniently from your mobile device. Access policy documents, ID cards, make payments, and handle claims on the go. Request roadside assistance and review your coverage details anytime, anywhere.
- Access ID cards
- Make payments
- Sign policy documents
- Request roadside assistance
- File a claim
- View policy documents
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Access your policy on the go. Here are some of the things you can do with the Direct Auto app: - Sign your new policy documents - Access your ID cards - Make a payment - Reinstate or renew your policy - Request roadside assistance - File a claim - View your drivers and vehicles - View your coverages - View all policy documents - View your payment history
Screenshots
Verdict
The clearest difference is ratings volume: Allstate® Mobile at 1.3M against Direct Auto Insurance's 58K. Allstate® Mobile also leads on chart position (#61 vs unranked) and update cadence (every 2 weeks vs monthly). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Allstate® Mobile against 4.8 for Direct Auto Insurance. That said, the two scores are not equally well evidenced: Allstate® Mobile has 1.3M ratings behind it against 58K, so its average is the more settled of the two. Written reviews are what separate them: 48% of Allstate® Mobile's written reviews are positive against 42% of Direct Auto Insurance's.
Allstate® Mobile ships an update every 2 weeks, Direct Auto Insurance monthly. Both last shipped on November 10, 2026.
| Parameter | Allstate® Mobile | Direct Auto Insurance |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.3M ratings) | 4.8 (58K ratings) — better |
| Positive reviews | 48.3% of reviews — better | 42.3% of reviews |
| Number of ratings | 1.3M — better | 58K |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #61 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 386 MB | 200 MB |
| Age rating | 17+ | 4+ |
| Developer | Allstate Insurance Company | National General Insurance Company |
Customer experience
Allstate® Mobile
Direct Auto Insurance
User reviews
Allstate® Mobile
From 1.3M App Store ratingsWhat we love
- 👍 Affordable insurance rates
- 👍 Excellent customer service
- 🚀 Convenient app features
Room to improve
- 🐛 Inaccurate data tracking in Drivewise
- 🐛 Unreliable app performance and crashes
- 🔋 High battery consumption
- 🔒 Privacy concerns with location tracking
Direct Auto Insurance
From 58K App Store ratingsWhat we love
- 🚀 Quick and easy access
- 👍 Affordable insurance
- 👍 Friendly service
- 👍 Smooth and easy to use
Room to improve
- 🐛 Frequent app crashes and bugs
- 🐛 Login and password issues
- 🐛 Inability to manage policy details
- 🐛 Unreliable app and website
- 🐛 Frequent app updates required
Bugs and requests
Allstate® Mobile
Reported bugs
3 issues- App frequently logs users out
- Drivewise feature often deactivates without user action
- Inconsistent app behavior across devices and updates
Requested features
3 requests- Ability to easily remove inaccurate trip data
- Improved Drivewise algorithm to better detect driver vs passenger
- Option to use a separate device for Drivewise instead of phone
Direct Auto Insurance
Reported bugs
4 issues- App freezes and crashes
- Login issues and inability to reset password
- Inability to make payments through the app
- Inconsistent app behavior and functionality
Requested features
4 requests- Add dark mode
- Implement Face ID and widgets
- Allow policy changes and updates through the app
- Improve app stability and performance
In-app purchases
Allstate® Mobile
No in-app purchases
Direct Auto Insurance
No in-app purchases
Questions
Is Allstate® Mobile free?
Is Direct Auto Insurance free?
Which has better reviews, Allstate® Mobile or Direct Auto Insurance?
Do Allstate® Mobile or Direct Auto Insurance have ads?
Which is updated more often, Allstate® Mobile or Direct Auto Insurance?
Other comparisons
