Comparison

Allstate® Mobile vs National General

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Allstate® Mobile

Manage your insurance policies, pay bills, and access digital ID cards. Get safe-driving rewards, find repair shops, and receive weather alerts. Offers roadside assistance and identity protection.

Highlights
  • Digital ID cards
  • Secure bill pay
  • Policy and claims management
  • Repair shop locator
  • Safe driving rewards
  • Crash detection
  • Weather alerts
  • Roadside assistance
Features
Currently charting
Read full description

Stay covered & in control · Access digital ID cards and add them to Apple Wallet* (even available offline) · Pay bills securely with options like Apple Pay, Google Pay and bank transfers · View policies, manage claims and upload documents · Find trusted repair shops with Good Hands® Repair Network Drive smarter & save · Get safe-driving rewards and feedback with Drivewise®** · Quickly connect with help using crash detection · Find the best gas prices near you with GasBuddy® More ways to protect what matters · Be prepared with alerts about extreme weather in your area · See your home’s greatest climate risks‡ · Get 24/7 roadside help when you need it · Stay ahead of fraud with Allstate Identity Protection *Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states. **Drivewise savings not available in CA. Subject to terms & conditions. Smartphone & download of Allstate app with activation of Drivewise required. Savings based on driving behavior & may vary by state. In some states, participation in Drivewise allows Allstate to use your driving data for purposes of rating. While in some states your rate could increase with high-risk driving, safer drivers will save with Drivewise. ‡This tool is being provided for informational purposes only and may not be applicable to all situations. Use of this tool will not directly affect your coverage or insurance rates.

About

National General

Manage your insurance policies conveniently from your mobile device. Access policy documents, ID cards, make payments, and file claims anytime, anywhere.

Highlights
  • Sign policy documents
  • Access ID cards
  • Make payments
  • File claims
  • Request roadside assistance
  • View policy documents
Features
Currently charting
Read full description

Access your policy on the go. Here are some of the things you can do with the National General app: - Sign your new policy documents - Access your ID cards - Enroll in paperless - Make a payment - Reinstate or renew your policy - Request roadside assistance - File a claim - View your drivers and vehicles - View your coverages - View all policy documents - View your payment history

Screenshots

Allstate® Mobile4 screens
National General4 screens

Verdict

The call

The clearest difference is ratings volume: Allstate® Mobile at 1.3M against National General's 56K. Allstate® Mobile also leads on chart position (#50 vs #152). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Allstate® Mobile against 4.8 for National General. That said, the two scores are not equally well evidenced: Allstate® Mobile has 1.3M ratings behind it against 56K, so its average is the more settled of the two. Written reviews are what separate them: 48% of Allstate® Mobile's written reviews are positive against 42% of National General's.

UpkeepUpdate frequency

Allstate® Mobile ships an update every 2 weeks, National General every 3 weeks. Both last shipped on October 29, 2026.

Scorecard2 real differences · 9 level
Allstate® Mobile versus National General: the parameters behind the verdict, then further details
ParameterAllstate® MobileNational General
PriceFreeFree
Rating4.8 (1.3M ratings)4.8 (56K ratings) — better
Positive reviews48.3% of reviews — better41.6% of reviews
Number of ratings1.3M — better56K
Update frequencyEvery 2 weeks — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#50 — better#152
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better17.0
Further details — not scored
Size382 MB200 MB
Age rating17+4+
DeveloperAllstate Insurance CompanyNational General Insurance Company

Customer experience

Allstate® Mobile

All ratings1,279,468 ratings
Positive96.1%
Neutral2.4%
Negative1.5%
Written reviews1,180 reviews
Positive48.3%
Neutral6.9%
Negative44.8%

National General

All ratings53,297 ratings
Positive96.1%
Neutral2.0%
Negative1.9%
Written reviews428 reviews
Positive41.6%
Neutral5.4%
Negative53.0%

User reviews

Allstate® Mobile

From 1.3M App Store ratings

What we love

  • 👍 Affordable insurance rates
  • 👍 Excellent customer service
  • 🚀 Convenient app features

Room to improve

  • 🐛 Inaccurate data tracking in Drivewise
  • 🐛 Unreliable app performance and crashes
  • 🔋 High battery consumption
  • 🔒 Privacy concerns with location tracking

National General

From 56K App Store ratings

What we love

  • 🚀 Fast and responsive
  • 👍 Clean and intuitive UI
  • 💡 Commitment to improving the app

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔒 Login and password issues
  • 🔋 App not working after updates

Bugs and requests

Allstate® Mobile

Reported bugs

3 issues
  • App frequently logs users out
  • Drivewise feature often deactivates without user action
  • Inconsistent app behavior across devices and updates

Requested features

3 requests
  • Ability to easily remove inaccurate trip data
  • Improved Drivewise algorithm to better detect driver vs passenger
  • Option to use a separate device for Drivewise instead of phone

National General

Reported bugs

3 issues
  • Login screen freezes
  • App crashes on launch
  • Unable to access ID cards or policy information

Requested features

3 requests
  • Add Apple Wallet support
  • Improve navigation with working back button
  • Provide better customer service and communication

In-app purchases

None

Allstate® Mobile

No in-app purchases

None

National General

No in-app purchases

Questions

Is Allstate® Mobile free?
Allstate® Mobile is free to download, with no in-app purchases.
Is National General free?
National General is free to download, with no in-app purchases.
Which has better reviews, Allstate® Mobile or National General?
National General is rated higher. Allstate® Mobile averages 4.8 out of 5 from 1.3M ratings, while National General averages 4.8 from 56K ratings.
Do Allstate® Mobile or National General have ads?
Neither Allstate® Mobile nor National General shows ads.
Which is updated more often, Allstate® Mobile or National General?
Allstate® Mobile ships an update every 2 weeks, and National General every 3 weeks. Most recently, Allstate® Mobile was updated on October 29, 2026 and National General on October 29, 2026.
Which is more popular, Allstate® Mobile or National General?
Allstate® Mobile currently peaks at #50 in the App Store charts, and National General at #152. Chart position reflects recent download velocity rather than total install base.

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