311 Riverside vs Community Base

Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.

The Community Base app increases effective communication between community management and residents by providing one-touch access to all community resources and push notification capability. This app is available for authorized property managers and the residents of the communities they manage. Features for Managers/Admins -Photo Gallery – allows property manager to upload photo to gallery for viewing by other managers and admins. -Access instructional videos and other content. -Easily communicate with the Innovia co-op headquarters. -Send important information to residents using push notifications. -Access in-app analytics reports Features for Residents -Pay bills and HOA Dues -Submit maintenance requests -Access community documents -Keep up with community events -Access resident benefits -Contact the community property manager -Receive “need to know” community information -Access your community website Who We Are Community Base from Innovia co-op, is a national community management cooperative that adds increasing value to management companies and their clients. Co-op members gain collective knowledge on emerging trends shaping the management and housing industry while leveraging significant buying power of hundreds of thousands of members from independently-owned companies across the country. Co-ops are similar to community associations in that they are run by the members for the benefit of the members.