Comparison

311 Riverside vs MyStorPal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

311 Riverside

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

Highlights
  • Submit service requests
  • Track request status
  • Pay utility bills
  • View submitted requests
  • Create user account
  • Submit photos with requests
Features
Read full description

Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.

About

MyStorPal

Easily manage your self-storage unit from your mobile device. View unit details, make payments, track stored items with photos, and manage multiple facilities all in one place.

Highlights
  • View unit details and gate codes
  • Make secure payments 24/7
  • Track stored items with photos
  • Request move-out or raise issues
  • Manage multiple facilities
Features
Read full description

Manage your self-storage unit anytime, anywhere with MyStorPal. MyStorPal is your all-in-one solution for managing self-storage with ease. Whether you're juggling multiple units or just need quick access to your storage details, MyStorPal puts control and convenience at your fingertips. Key Features: • View unit details & gate codes • Make secure payments 24/7 • Keep track of what's in your unit by uploading photos of stored items • Request move-out or raise an issue • Manage multiple facilities Download MyStorPal today and simplify your storage experience!

Screenshots

311 Riverside4 screens
MyStorPal4 screens

Verdict

The call

The clearest difference is rating: 311 Riverside at 4.5 against MyStorPal's 2.3. 311 Riverside also leads on review sentiment (44% vs 17%) and ratings volume (3.1K vs 42). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

311 Riverside holds the better App Store score, 4.5 against 2.3. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 42, so its average is the more settled of the two. Written reviews point the same way: 44% of 311 Riverside's written reviews are positive against 17% of MyStorPal's.

UpkeepUpdate frequency

311 Riverside ships an update every 2 months, MyStorPal every 3 months. Both last shipped on November 6, 2026.

Scorecard3 real differences · 7 level
311 Riverside versus MyStorPal: the parameters behind the verdict, then further details
Parameter311 RiversideMyStorPal
PriceFreeFree
Rating4.5 (3.1K ratings) — better2.3 (42 ratings)
Positive reviews44.0% of reviews — better16.7% of reviews
Number of ratings3.1K — better42
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.1
Further details — not scored
Size78 MB39 MB
Age rating4+4+
DeveloperCity Of RiversideCONEXSTA, INC.

Customer experience

311 Riverside

All ratings3,053 ratings
Positive86.5%
Neutral4.9%
Negative8.5%
Written reviews100 reviews
Positive44.0%
Neutral11.0%
Negative45.0%

MyStorPal

All ratings29 ratings
Positive41.4%
Neutral6.9%
Negative51.7%
Written reviews36 reviews
Positive16.7%
Neutral2.8%
Negative80.6%

Bugs and requests

311 Riverside

Reported bugs

5 issues
  • App crashes when trying to take or upload photos
  • Login issues, requiring repeated logins
  • Address verification problems, even for valid addresses
  • Inability to submit requests due to various errors
  • Text fields not displaying properly

Requested features

5 requests
  • Ability to edit or add notes to open requests
  • Automatic login or Face ID support
  • Confirmation screen after submitting requests
  • Better address recognition and location services
  • Improved communication on request status and resolution

MyStorPal

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

311 Riverside

No in-app purchases

None

MyStorPal

No in-app purchases

Questions

Is 311 Riverside free?
311 Riverside is free to download, with no in-app purchases.
Is MyStorPal free?
MyStorPal is free to download, with no in-app purchases.
Which has better reviews, 311 Riverside or MyStorPal?
311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while MyStorPal averages 2.3 from 42 ratings.
Do 311 Riverside or MyStorPal have ads?
Neither 311 Riverside nor MyStorPal shows ads.
Which is updated more often, 311 Riverside or MyStorPal?
311 Riverside ships an update every 2 months, and MyStorPal every 3 months. Most recently, 311 Riverside was updated on November 6, 2026 and MyStorPal on November 6, 2026.

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