311Direct vs Entry and Community Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
Entry and Community Manager
Manage building access remotely by viewing live video streams and speaking with visitors before granting entry. Review past access logs and control authorized entry points.
- Live video streaming
- Two-way visitor communication
- Manage authorized entry points
- View access attempt logs
- Remote access control
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An access control application for residential communities or office buildings. See a live video stream and speak to your visitors before granting or denying access. See the list of entries you are allowed to open. See the log of past access attempts and results.
Screenshots
Verdict
The clearest difference is rating: Entry and Community Manager at 3.6 against 311Direct's 2.6. Entry and Community Manager also leads on review sentiment (56% vs 27%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Entry and Community Manager holds the better App Store score, 3.6 against 2.6. Both are backed by a comparable volume of ratings — 13 and 14 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 56% of Entry and Community Manager's.
311Direct ships an update every 2 months, Entry and Community Manager every 3 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | 311Direct | Entry and Community Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (13 ratings) | 3.6 (14 ratings) — better |
| Positive reviews | 27.3% of reviews | 55.6% of reviews — better |
| Number of ratings | 13 | 14 — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 14 — better |
| Further details — not scored | ||
| Size | 51 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | Liangdong Deng |
Customer experience
311Direct
Entry and Community Manager
In-app purchases
311Direct
No in-app purchases
Entry and Community Manager
No in-app purchases
Questions
Is 311Direct free?
Is Entry and Community Manager free?
Which has better reviews, 311Direct or Entry and Community Manager?
Do 311Direct or Entry and Community Manager have ads?
Which is updated more often, 311Direct or Entry and Community Manager?
Other comparisons
