311Direct vs IUSA Water
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
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311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
IUSA Water
Manage your water service payments and monitor usage with this utility app. It connects to a smart meter for accurate billing and service management.
- Pay water service
- Use with IUSA smart meter
- Monitor water usage
- Service management
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Use this app for pay you water service, using a IUSA smart meter
Screenshots
Verdict
The clearest difference is rating: 311Direct at 2.6 against IUSA Water's 1.3. 311Direct also leads on review sentiment (27% vs 0%) and device support (3 vs 1). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
311Direct holds the better App Store score, 2.6 against 1.3. Both are backed by a comparable volume of ratings — 13 and 22 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 0% of IUSA Water's.
311Direct ships an update every 2 months, IUSA Water every 5 weeks. Both last shipped on October 29, 2026.
| Parameter | 311Direct | IUSA Water |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (13 ratings) — better | 1.3 (22 ratings) |
| Positive reviews | 27.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 13 | 22 — better |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 51 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | Grupo Iusa, S.A. de C.V. |
Customer experience
311Direct
IUSA Water
In-app purchases
311Direct
No in-app purchases
IUSA Water
No in-app purchases
Questions
Is 311Direct free?
Is IUSA Water free?
Which has better reviews, 311Direct or IUSA Water?
Do 311Direct or IUSA Water have ads?
Which is updated more often, 311Direct or IUSA Water?
Other comparisons
