Comparison

311Direct vs Kemper Co

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

311Direct

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

Highlights
  • Report neighborhood problems
  • Submit code violations
  • Attach photos to reports
  • Track report status
  • Anonymous reporting option
  • Create user profiles
Features
Read full description

311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center

About

Kemper Co

This app encourages safe driving habits by monitoring speed, braking, and phone usage. New policyholders can earn discounts and rewards for demonstrating safe driving patterns, helping to reduce accident risk.

Highlights
  • Auto insurance discount
  • Safe driving streaks
  • Risk reduction tips
  • Rewards for milestones
  • Driving behavior leaderboard
Features
Read full description

The Kemper Co-Pilot app gives new policyholders a discount and the opportunity to earn rewards by demonstrating safe habits related to speed, braking, and phone usage, among other factors. The app monitors driving behaviors to encourage safe driving patterns, to help reduce the risk of road accidents. Users must have an applicable policy issued by one of the companies under the Kemper Auto brand and register for Kemper Co-Pilot at the time of purchase. App Features: • A discount on auto insurance • Safe driving streaks • Tips on how to reduce driving risk • Rewards for achieving safe driving milestones • Leaderboard to compare your driving behavior against others Availability limited to certain states. Features, functions and rewards are not available in all states or in all underwriting companies. Contact your agent/broker to learn more about how displaying safe driving can earn you rewards with the Kemper Co-Pilot today! https://www.kemper.com/copilot

Screenshots

311Direct4 screens
Kemper Co4 screens

Verdict

The call

The clearest difference is rating: Kemper Co at 4.5 against 311Direct's 2.6. Kemper Co also leads on ratings volume (99 vs 13) and iOS requirement (13.0 vs 15.1). 311Direct's advantage is update cadence (every 2 months vs every 14 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kemper Co holds the better App Store score, 4.5 against 2.6. That said, the two scores are not equally well evidenced: Kemper Co has 99 ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 33% of Kemper Co's.

UpkeepUpdate frequency

311Direct ships an update every 2 months, Kemper Co every 14 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

Scorecard4 real differences · 6 level
311Direct versus Kemper Co: the parameters behind the verdict, then further details
Parameter311DirectKemper Co
PriceFreeFree
Rating2.6 (13 ratings)4.5 (99 ratings) — better
Positive reviews27.3% of reviews33.3% of reviews — better
Number of ratings1399 — better
Update frequencyEvery 2 months — betterEvery 14 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.113.0 — better
Further details — not scored
Size51 MB63 MB
Age rating4+12+
DeveloperMiami-Dade CountyKemper Corporation

Customer experience

311Direct

All ratings9 ratings
Positive44.4%
Neutral0.0%
Negative55.6%
Written reviews44 reviews
Positive27.3%
Neutral4.5%
Negative68.2%

Kemper Co

All ratings60 ratings
Positive95.0%
Neutral1.7%
Negative3.3%
Written reviews12 reviews
Positive33.3%
Neutral8.3%
Negative58.3%

In-app purchases

None

311Direct

No in-app purchases

None

Kemper Co

No in-app purchases

Questions

Is 311Direct free?
311Direct is free to download, with no in-app purchases.
Is Kemper Co free?
Kemper Co is free to download, with no in-app purchases.
Which has better reviews, 311Direct or Kemper Co?
Kemper Co is rated higher. 311Direct averages 2.6 out of 5 from 13 ratings, while Kemper Co averages 4.5 from 99 ratings.
Do 311Direct or Kemper Co have ads?
Neither 311Direct nor Kemper Co shows ads.
Which is updated more often, 311Direct or Kemper Co?
311Direct ships an update every 2 months, and Kemper Co every 14 months. Most recently, 311Direct was updated on November 1, 2026 and Kemper Co on October 30, 2026.

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