311Direct vs My Biscayne Park
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311Direct
Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.
- Report neighborhood problems
- Submit code violations
- Attach photos to reports
- Track report status
- Anonymous reporting option
- Create user profiles
Read full descriptionHide full description
311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center
My Biscayne Park
Report non-emergency issues like potholes and graffiti directly to your local village government. This app allows you to quickly submit service requests and help improve your neighborhood.
- Report potholes
- Report graffiti
- Submit service requests
- Connect with village government
- Fast issue reporting
Read full descriptionHide full description
See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your village and report the issue fast with My Biscayne Park!
Screenshots
Verdict
The clearest difference is rating: My Biscayne Park at 5.0 against 311Direct's 2.6. 311Direct's advantage is update cadence (every 2 months vs every 6 months) and ratings volume (13 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Biscayne Park holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: 311Direct has 13 ratings behind it against 1, so its average is the more settled of the two.
311Direct ships an update every 2 months, My Biscayne Park every 6 months. The most recent releases landed on October 29, 2026 and October 21, 2026 respectively.
| Parameter | 311Direct | My Biscayne Park |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (13 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 27.3% of reviews | — |
| Number of ratings | 13 — better | 1 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 133 MB |
| Age rating | 4+ | 4+ |
| Developer | Miami-Dade County | GOGov, Inc. |
Customer experience
311Direct
My Biscayne Park
In-app purchases
311Direct
No in-app purchases
My Biscayne Park
No in-app purchases
Questions
Is 311Direct free?
Is My Biscayne Park free?
Which has better reviews, 311Direct or My Biscayne Park?
Do 311Direct or My Biscayne Park have ads?
Which is updated more often, 311Direct or My Biscayne Park?
Other comparisons
