311Direct vs Quantum DSP Solutions

311Direct is a mobile application which enables the residents of Miami-Dade County to report neighborhood problems and code violations to the 311 Contact Center. Users can attach a photo of the problem Submit relevant details Choose to remain anonymous or provide their contact info for follow-up Check the status of their submitted reports Create a profile for fast reporting Use Ask 311 to contact the call center

Quantum DSP is the mobile app for delivery service partners and their teams. Drivers, dispatchers and managers get everything they need for the day in one place: schedules, routes, vehicle inspections, scorecards and team communication. Accounts are created by your company. Your administrator will send you an invitation to get started. FOR DRIVERS • Schedule: see your upcoming shifts, accept or decline them, and request days off. • Daily route: check your route, assigned van and stage area for the day. • AI vehicle inspections: scan your van's QR code and take guided photos. Our AI reviews every photo and flags possible damage automatically. • Damage reports: report a problem with your vehicle in seconds, with photos. • Weekly scorecard: follow your performance metrics week by week and see how each one is scored. • Ride alongs and surveys: complete evaluations and company surveys right from your phone. • Uniforms: confirm the uniforms assigned to you by scanning a QR code and signing on screen. • Company media: watch videos, listen to podcasts and read newsletters from your company, even with the screen off. • Notifications: get alerts for new schedules, route reminders, approvals and announcements. FOR DISPATCHERS AND MANAGERS • Review daily vehicle photos and AI damage findings for every van. • Approve or decline day-off requests and keep your schedule covered. • Publish weekly scorecards for your drivers. • Create ride alongs, assign uniforms and follow up on damage reports. BUILT FOR YOUR OPERATION • Works for companies with one or many stations. • Each user only sees what their role allows. • Your data is private to your company and protected with secure sign-in. Quantum DSP Solutions: technology and logistics for delivery teams.