MyTIM vs Candy simply
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyTIM
Manage your prepaid mobile and landline accounts. Check your plan details, remaining credit, and data usage. Pay bills, recharge your phone, and access exclusive offers and loyalty program benefits.
- Control prepaid mobile and landline accounts
- Check credit, plan, and data usage
- Recharge phone and pay bills
- Access TIM Party loyalty program
- Track orders and purchase offers
- Get assistance via chat or community
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L’app MyTIM ti permette di controllare da iPhone e iPad le tue linee mobili prepagate e le tue linee fisse. Puoi accedere utilizzando l’account MyTIM con il tuo indirizzo e-mail come username. Se vuoi creare un account associandolo ad una linea fissa, lo puoi fare da App collegandoti in Wi-Fi alla rete FIBRA o ADSL della linea TIM che vuoi registrare. Saremo lieti di ricevere i tuoi suggerimenti o eventuali segnalazioni tramite l’indirizzo e-mail mytim.app@telecomitalia.it Con questa versione della app MyTIM puoi: - Registrare un account MyTIM per accedere da App o da Web - Controllare lo stato di attivazione delle tue linee - Gestire e memorizzare le modalità di pagamento preferite - Ricevere Assistenza da un operatore via chat o attraverso la Community WeTIM - Seguire il tracking dei tuoi ordini - Acquistare offerte e prodotti TIM - Trovare rapidamente ciò di cui hai bisogno grazie alla casella di ricerca - Accedere rapidamente alle funzionalità più utili tramite la sezione azioni veloci - Scoprire le novità, l’intrattenimento e i concorsi di TIM tramite le storie - Accedere ai vantaggi di TIM Party, il programma di fedeltà di TIM, completamente gratuito che ti premia con tanti regali pensati per te: giga, minuti, smartphone scontati, concorsi con premi esclusivi e molte altre sorprese - Non sei cliente TIM? Puoi comunque partecipare ai concorsi esclusivi, tracciare i tuoi ordini, attivare una SIM e tanto altro Per le tue linee mobili: • Visualizzare il credito residuo • Avere informazioni sul tuo piano tariffario • Verificare le tue offerte per controllare i Minuti, SMS e Giga disponibili • Visualizzare e gestire i servizi attivi sulla tua linea • Effettuare ricariche online con un click utilizzando carta di credito, PayPal e Satispay oppure utilizzando una RicariCard e attivare il servizio di Ricarica Automatica • Visualizzare i movimenti del credito sulla linea • Acquistare i biglietti per i mezzi di trasporto, la sosta e l’accesso alle ztl su diverse città Per le tue linee fisse: • Consultare le offerte e i servizi attivi sulla linea • Consultare le fatture dell’ultimo anno • Visualizzare la fattura in formato pdf ed effettuarne il download • Pagare la fattura con carta di credito o PayPal • Domiciliare la fattura su conto corrente o carta di credito • Effettuare un trasloco o un subentro Per consultare la Dichiarazione di Accessibilità dell'app MyTIM, visita il seguente link: https://www.tim.it/dichiarazione-di-accessibilita-mytim L’app MyTIM continuerà ad essere arricchita di sempre maggiori funzionalità. Aggiornala sempre per non perdere le novità!
Candy simply
Control and enhance your smart home appliances remotely. This app allows you to manage a variety of Candy devices, increasing their functionality and making them more intelligent. Explore features with a demo mode before purchasing compatible appliances.
- Remote appliance communication
- Increased appliance functionality
- Smart home device management
- Demo mode for exploration
- Control over multiple appliance types
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Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities ""Candy simply-Fi"" increases functionality making your product or the set of products more intelligent and performing. To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*) Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods. With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range. More information available in www.candysimplyfi.com and www.candysmarttouch.com. If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**) Please remember to specify: - problem details - product serial number - model of your smartphone/tablet - App version - Operating System version of your smartphone/tablet (*) Interaction with Smart Touch products is limited on all tablets and all iOS devices. However, you can access additional contents, quick links with assistance and manuals. (**) Service available in Italian and English
Screenshots
Verdict
The clearest difference is rating: MyTIM at 4.3 against Candy simply's 2.3. MyTIM also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Candy simply's advantage is iOS requirement (12.2 vs 15). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyTIM holds the better App Store score, 4.3 against 2.3. That said, the two scores are not equally well evidenced: MyTIM has 5K ratings behind it against 223, so its average is the more settled of the two. Written reviews point the same way: 20% of MyTIM's written reviews are positive against 17% of Candy simply's.
MyTIM ships an update monthly, Candy simply every 2 months. The most recent releases landed on October 29, 2026 and October 26, 2026 respectively.
| Parameter | MyTIM | Candy simply |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (5K ratings) — better | 2.3 (223 ratings) |
| Positive reviews | 19.8% of reviews — better | 17.1% of reviews |
| Number of ratings | 5K — better | 223 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 15 | 12.2 — better |
| Further details — not scored | ||
| Size | 106 MB | 400 MB |
| Age rating | 4+ | 4+ |
| Developer | Telecom Italia S.p.A. | Candy Hoover Group Srl |
Customer experience
MyTIM
Candy simply
User reviews
MyTIM
From 5K App Store ratingsWhat we love
- 🌟 Great value and service
- 👍 Excellent app, easy to use
Room to improve
- 🤬 Terrible customer service
- 🤖 Useless chatbot, no human support
- 💰 Unauthorized charges, money stolen
- 🤯 App constantly crashes or doesn't work
- 🌐 No English language option, only Italian
Candy simply
From 223 App Store ratingsWhat we love
- 🚀 Excellent when it works
- 📋 Helpful features like notifications and guided washing
- 👍 Works well on Android
Room to improve
- 🐛 Frequent crashes and connection issues
- 🔄 Requires constant reinstalling and relogging
- 🤖 Doesn't work well with iOS devices
- 🚫 Many features don't function as advertised
Bugs and requests
MyTIM
Reported bugs
3 issues- App login issues, can't access account
- Recharge/top-up functionality not working
- Incorrect data usage/credit deductions
Requested features
3 requests- Add English language option
- Improve app stability and reliability
- Provide better customer support channels
Candy simply
Reported bugs
4 issues- App crashes on launch
- Unable to connect to washing machine
- Incorrect wash cycle times displayed
- Compatibility issues with newer iOS versions
Requested features
3 requests- Add more customization options for wash cycles
- Improve stability and reliability of the app
- Provide better support and compatibility for iOS users
In-app purchases
MyTIM
No in-app purchases
Candy simply
No in-app purchases








