Comparison

CVS Caremark vs CVS Specialty

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CVS Caremark

Manage your mail service prescriptions with ease. Refill existing prescriptions, submit new ones, track orders, and view your history. This app requires CVS/caremark prescription benefits.

Highlights
  • Refill mail service prescriptions
  • Submit new mail order prescriptions
  • Track order status
  • View prescription history
  • Check drug costs and coverage
  • Identify unknown pills
  • Check for drug interactions
Features
Currently charting
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The CVS/caremark™ app lets you refill mail service prescriptions, track order status, view prescription history and more. You must have CVS/caremark prescription benefits to use the app: If you’re not sure, check your health insurance plan information to confirm. Features include: • Refill mail service prescriptions without registering or signing in (Easy Refill) • Submit new mail order prescription • See number of refills due and orders in progress without signing in • Check order status • Renew or request new mail service prescriptions • Check drug costs and coverage • View prescription history • Find a pharmacy in your network • View your member ID Card (if provided by plan design) • Add your member ID Card to your Apple Wallet (if provided by plan design) • Identify unknown pills • Check for potential drug interactions • Update account information; shipping and billing information, manage family access, and reset password • Touch ID sign in for easy access to your account and key app features If you already use Caremark.com, your existing username and password will also work on the app. If not, you can register directly on the app and use your new username and password on the website. ** We're here to help you get the prescriptions you need when you need them. If you like this service, please take a moment to review our app.**

About

CVS Specialty

Manage your specialty prescriptions conveniently from your mobile device. Order refills, track your orders, make payments, and securely message your care team. Pick up at a CVS Pharmacy or have them delivered.

Highlights
  • Order prescription refills
  • Track order status
  • Make payments
  • Secure messaging with CareTeam
  • Choose pickup or delivery
Currently charting
Read full description

Please Note: This app is for CVS Specialty® patients only. You must have a CVS Specialty prescription in order to use this app Your health is our greatest priority. That’s why at CVS Specialty, we make it easy to manage your prescriptions at home or on the go. With the CVS Specialty mobile app, you can: · Order refills · Choose to pick-up your prescriptions at any CVS Pharmacy® where allowed by law, or have them delivered to another location of your choice. · Track your order status · Make fast and easy payments · Communicate with your CareTeam using the Secure Messaging feature. Ask a question and get answers from CareTeam members trained in your condition. All messages are secure and confidential You can sign-in securely through iPhone’s Touch ID or FACE ID (iPhone X). We’re always just a tap away. CVS Specialty – specialty medications with personalized support. We release updates to this app regularly and base our roadmap on your feedback.

Screenshots

CVS Caremark4 screens
CVS Specialty4 screens

Verdict

The call

CVS Caremark and CVS Specialty both sit at 4.4 stars, but that hides the real split: 36% of CVS Specialty's written reviews are positive against 10% of CVS Caremark's. CVS Caremark's advantage is ratings volume (47K vs 1.9K). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for CVS Caremark against 4.4 for CVS Specialty. That said, the two scores are not equally well evidenced: CVS Caremark has 47K ratings behind it against 1.9K, so its average is the more settled of the two. Written reviews are what separate them: 10% of CVS Caremark's written reviews are positive against 36% of CVS Specialty's.

UpkeepUpdate frequency

CVS Caremark ships an update every 2 weeks, CVS Specialty monthly. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard2 real differences · 9 level
CVS Caremark versus CVS Specialty: the parameters behind the verdict, then further details
ParameterCVS CaremarkCVS Specialty
PriceFreeFree
Rating4.4 (47K ratings)4.4 (1.9K ratings) — better
Positive reviews10.2% of reviews35.8% of reviews — better
Number of ratings47K — better1.9K
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#76 — better#193
DevicesiPhoneiPhone, iPod — better
Requires iOS16.615.0 — better
Further details — not scored
Size96 MB74 MB
Age rating17+17+
DeveloperCVS CaremarkCVS Pharmacy

Customer experience

CVS Caremark

All ratings47,094 ratings
Positive85.5%
Neutral4.2%
Negative10.3%
Written reviews236 reviews
Positive10.2%
Neutral4.7%
Negative85.2%

CVS Specialty

All ratings1,882 ratings
Positive87.8%
Neutral2.4%
Negative9.7%
Written reviews120 reviews
Positive35.8%
Neutral4.2%
Negative60.0%

User reviews

CVS Caremark

From 47K App Store ratings

What we love

  • 🚀 Fast mail order service
  • 💡 Convenient auto-refill feature
  • 👍 Helpful and friendly customer service
  • 🚀 Efficient prescription management

Room to improve

  • 🐛 Inconsistent and unreliable app performance
  • 🤯 Confusing and unintuitive user interface
  • 🤬 Difficulty reaching customer support
  • 🤕 Incorrect prescription information and status updates
  • 🤦‍♂️ Inability to update personal/payment information through app

CVS Specialty

From 1.9K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Convenient refill process
  • 🚀 Helpful reminders
  • 🚀 Fast delivery
  • 👍 Knowledgeable customer service

Room to improve

  • 🐛 App crashes and freezes
  • 🐛 Login issues
  • 🐛 Unreliable order tracking
  • 🐛 Inability to update account information
  • 🐛 Inconsistent user experience

Bugs and requests

CVS Caremark

Reported bugs

4 issues
  • Frequent app crashes and freezes
  • Inaccurate prescription status and availability information
  • Inability to log in or access account features
  • Compatibility issues with newer devices and operating systems

Requested features

4 requests
  • Streamlined prescription refill and renewal process
  • Improved app navigation and information display
  • Seamless integration between app and website
  • Ability to manage multiple user profiles/dependents

CVS Specialty

Reported bugs

4 issues
  • Frequent loading issues
  • Inability to refill prescriptions
  • Disappearing order buttons
  • Inconsistent behavior across iOS and Android

Requested features

5 requests
  • Ability to add supplementary items to orders
  • Improved in-app order management
  • Seamless integration with regular CVS app
  • Persistent login and order history
  • Enhanced notification system

In-app purchases

None

CVS Caremark

No in-app purchases

None

CVS Specialty

No in-app purchases

Questions

Is CVS Caremark free?
CVS Caremark is free to download, with no in-app purchases.
Is CVS Specialty free?
CVS Specialty is free to download, with no in-app purchases.
Which has better reviews, CVS Caremark or CVS Specialty?
CVS Specialty is rated higher. CVS Caremark averages 4.4 out of 5 from 47K ratings, while CVS Specialty averages 4.4 from 1.9K ratings.
Do CVS Caremark or CVS Specialty have ads?
Neither CVS Caremark nor CVS Specialty shows ads.
Which is updated more often, CVS Caremark or CVS Specialty?
CVS Caremark ships an update every 2 weeks, and CVS Specialty monthly. Most recently, CVS Caremark was updated on September 24, 2026 and CVS Specialty on September 22, 2026.
Which is more popular, CVS Caremark or CVS Specialty?
CVS Caremark currently peaks at #76 in the App Store charts, and CVS Specialty at #193. Chart position reflects recent download velocity rather than total install base.

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