Comparison

CVS Caremark vs OptumRx

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CVS Caremark

Manage your mail service prescriptions with ease. Refill existing prescriptions, submit new ones, track orders, and view your history. This app requires CVS/caremark prescription benefits.

Highlights
  • Refill mail service prescriptions
  • Submit new mail order prescriptions
  • Track order status
  • View prescription history
  • Check drug costs and coverage
  • Identify unknown pills
  • Check for drug interactions
Features
Currently charting
Read full description

The CVS/caremark™ app lets you refill mail service prescriptions, track order status, view prescription history and more. You must have CVS/caremark prescription benefits to use the app: If you’re not sure, check your health insurance plan information to confirm. Features include: • Refill mail service prescriptions without registering or signing in (Easy Refill) • Submit new mail order prescription • See number of refills due and orders in progress without signing in • Check order status • Renew or request new mail service prescriptions • Check drug costs and coverage • View prescription history • Find a pharmacy in your network • View your member ID Card (if provided by plan design) • Add your member ID Card to your Apple Wallet (if provided by plan design) • Identify unknown pills • Check for potential drug interactions • Update account information; shipping and billing information, manage family access, and reset password • Touch ID sign in for easy access to your account and key app features If you already use Caremark.com, your existing username and password will also work on the app. If not, you can register directly on the app and use your new username and password on the website. ** We're here to help you get the prescriptions you need when you need them. If you like this service, please take a moment to review our app.**

About

OptumRx

Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.

Highlights
  • Compare drug prices
  • View all medications
  • Transfer to home delivery
  • Refill home delivery prescriptions
  • Check order status
  • View member ID card
Features
Currently charting
Read full description

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.

Screenshots

CVS Caremark4 screens
OptumRx4 screens

Verdict

The call

The clearest difference is rating: OptumRx at 4.7 against CVS Caremark's 4.4. OptumRx also leads on device support (3 vs 1) and ratings volume (146K vs 47K). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OptumRx holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 47K and 146K respectively. Written reviews point the same way: 10% of CVS Caremark's written reviews are positive against 16% of OptumRx's.

UpkeepUpdate frequency

CVS Caremark ships an update every 2 weeks, OptumRx monthly. Both last shipped on September 24, 2026.

Scorecard3 real differences · 8 level
CVS Caremark versus OptumRx: the parameters behind the verdict, then further details
ParameterCVS CaremarkOptumRx
PriceFreeFree
Rating4.4 (47K ratings)4.7 (146K ratings) — better
Positive reviews10.2% of reviews15.8% of reviews — better
Number of ratings47K146K — better
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#76#68 — better
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.615.1 — better
Further details — not scored
Size96 MB89 MB
Age rating17+4+
DeveloperCVS CaremarkOptum Inc.

Customer experience

CVS Caremark

All ratings47,094 ratings
Positive85.5%
Neutral4.2%
Negative10.3%
Written reviews236 reviews
Positive10.2%
Neutral4.7%
Negative85.2%

OptumRx

All ratings145,717 ratings
Positive95.0%
Neutral2.8%
Negative2.3%
Written reviews234 reviews
Positive15.8%
Neutral5.1%
Negative79.1%

User reviews

CVS Caremark

From 47K App Store ratings

What we love

  • 🚀 Fast mail order service
  • 💡 Convenient auto-refill feature
  • 👍 Helpful and friendly customer service
  • 🚀 Efficient prescription management

Room to improve

  • 🐛 Inconsistent and unreliable app performance
  • 🤯 Confusing and unintuitive user interface
  • 🤬 Difficulty reaching customer support
  • 🤕 Incorrect prescription information and status updates
  • 🤦‍♂️ Inability to update personal/payment information through app

OptumRx

From 146K App Store ratings

What we love

  • 🚀 Convenient home delivery
  • 💰 Affordable prices
  • 📦 Reliable mail order service
  • 🕰️ Timely order processing
  • 🤝 Helpful customer service

Room to improve

  • 🐛 Inconsistent app performance
  • 🔍 Difficult to navigate app
  • 🚫 Forced to use specific pharmacies
  • 📤 Delayed or missing deliveries
  • 🤖 Poor communication from automated systems

Bugs and requests

CVS Caremark

Reported bugs

4 issues
  • Frequent app crashes and freezes
  • Inaccurate prescription status and availability information
  • Inability to log in or access account features
  • Compatibility issues with newer devices and operating systems

Requested features

4 requests
  • Streamlined prescription refill and renewal process
  • Improved app navigation and information display
  • Seamless integration between app and website
  • Ability to manage multiple user profiles/dependents

OptumRx

Reported bugs

3 issues
  • App freezes and crashes
  • Login issues and account lockouts
  • Incorrect pricing and order status information

Requested features

4 requests
  • Ability to view prescription refill dates
  • Option to opt-out of automatic refills
  • Integration with local pharmacies
  • Improved app usability and accessibility

In-app purchases

None

CVS Caremark

No in-app purchases

None

OptumRx

No in-app purchases

Questions

Is CVS Caremark free?
CVS Caremark is free to download, with no in-app purchases.
Is OptumRx free?
OptumRx is free to download, with no in-app purchases.
Which has better reviews, CVS Caremark or OptumRx?
OptumRx is rated higher. CVS Caremark averages 4.4 out of 5 from 47K ratings, while OptumRx averages 4.7 from 146K ratings.
Do CVS Caremark or OptumRx have ads?
Neither CVS Caremark nor OptumRx shows ads.
Which is updated more often, CVS Caremark or OptumRx?
CVS Caremark ships an update every 2 weeks, and OptumRx monthly. Most recently, CVS Caremark was updated on September 24, 2026 and OptumRx on September 24, 2026.
Which is more popular, CVS Caremark or OptumRx?
CVS Caremark currently peaks at #76 in the App Store charts, and OptumRx at #68. Chart position reflects recent download velocity rather than total install base.

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