CVS Caremark vs OptumRx
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CVS Caremark
Manage your mail service prescriptions with ease. Refill existing prescriptions, submit new ones, track orders, and view your history. This app requires CVS/caremark prescription benefits.
- Refill mail service prescriptions
- Submit new mail order prescriptions
- Track order status
- View prescription history
- Check drug costs and coverage
- Identify unknown pills
- Check for drug interactions
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The CVS/caremark™ app lets you refill mail service prescriptions, track order status, view prescription history and more. You must have CVS/caremark prescription benefits to use the app: If you’re not sure, check your health insurance plan information to confirm. Features include: • Refill mail service prescriptions without registering or signing in (Easy Refill) • Submit new mail order prescription • See number of refills due and orders in progress without signing in • Check order status • Renew or request new mail service prescriptions • Check drug costs and coverage • View prescription history • Find a pharmacy in your network • View your member ID Card (if provided by plan design) • Add your member ID Card to your Apple Wallet (if provided by plan design) • Identify unknown pills • Check for potential drug interactions • Update account information; shipping and billing information, manage family access, and reset password • Touch ID sign in for easy access to your account and key app features If you already use Caremark.com, your existing username and password will also work on the app. If not, you can register directly on the app and use your new username and password on the website. ** We're here to help you get the prescriptions you need when you need them. If you like this service, please take a moment to review our app.**
OptumRx
Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.
- Compare drug prices
- View all medications
- Transfer to home delivery
- Refill home delivery prescriptions
- Check order status
- View member ID card
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The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.
Screenshots
Verdict
The clearest difference is rating: OptumRx at 4.7 against CVS Caremark's 4.4. OptumRx also leads on device support (3 vs 1) and ratings volume (146K vs 47K). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OptumRx holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 47K and 146K respectively. Written reviews point the same way: 10% of CVS Caremark's written reviews are positive against 16% of OptumRx's.
CVS Caremark ships an update every 2 weeks, OptumRx monthly. Both last shipped on September 24, 2026.
| Parameter | CVS Caremark | OptumRx |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (47K ratings) | 4.7 (146K ratings) — better |
| Positive reviews | 10.2% of reviews | 15.8% of reviews — better |
| Number of ratings | 47K | 146K — better |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #76 | #68 — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 96 MB | 89 MB |
| Age rating | 17+ | 4+ |
| Developer | CVS Caremark | Optum Inc. |
Customer experience
CVS Caremark
OptumRx
User reviews
CVS Caremark
From 47K App Store ratingsWhat we love
- 🚀 Fast mail order service
- 💡 Convenient auto-refill feature
- 👍 Helpful and friendly customer service
- 🚀 Efficient prescription management
Room to improve
- 🐛 Inconsistent and unreliable app performance
- 🤯 Confusing and unintuitive user interface
- 🤬 Difficulty reaching customer support
- 🤕 Incorrect prescription information and status updates
- 🤦♂️ Inability to update personal/payment information through app
OptumRx
From 146K App Store ratingsWhat we love
- 🚀 Convenient home delivery
- 💰 Affordable prices
- 📦 Reliable mail order service
- 🕰️ Timely order processing
- 🤝 Helpful customer service
Room to improve
- 🐛 Inconsistent app performance
- 🔍 Difficult to navigate app
- 🚫 Forced to use specific pharmacies
- 📤 Delayed or missing deliveries
- 🤖 Poor communication from automated systems
Bugs and requests
CVS Caremark
Reported bugs
4 issues- Frequent app crashes and freezes
- Inaccurate prescription status and availability information
- Inability to log in or access account features
- Compatibility issues with newer devices and operating systems
Requested features
4 requests- Streamlined prescription refill and renewal process
- Improved app navigation and information display
- Seamless integration between app and website
- Ability to manage multiple user profiles/dependents
OptumRx
Reported bugs
3 issues- App freezes and crashes
- Login issues and account lockouts
- Incorrect pricing and order status information
Requested features
4 requests- Ability to view prescription refill dates
- Option to opt-out of automatic refills
- Integration with local pharmacies
- Improved app usability and accessibility
In-app purchases
CVS Caremark
No in-app purchases
OptumRx
No in-app purchases
Questions
Is CVS Caremark free?
Is OptumRx free?
Which has better reviews, CVS Caremark or OptumRx?
Do CVS Caremark or OptumRx have ads?
Which is updated more often, CVS Caremark or OptumRx?
Which is more popular, CVS Caremark or OptumRx?
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