Comparison

American Airlines vs Amtrak

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

American Airlines

Manage your entire travel experience with this app. Access flight information, mobile boarding passes, and airport maps. Track your bags, book trips, and manage your loyalty account all in one place.

Highlights
  • Live flight tracking on Lock Screen and Apple Watch
  • Mobile boarding pass
  • Interactive airport terminal maps
  • AAdvantage account management
  • Book flights, hotels, cars, and cruises
  • Track checked baggage
  • Seat selection and changes
Features
Read full description

With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips. - Live Activities: Track your flight in real-time right from your Lock Screen, Dynamic Island and your Apple Watch's Smart Stack. - Lock Screen & Home Screen widgets: See your next trip's details with our dynamic widgets. - Personalized home screen: See your next trip, AAdvantage® status, miles and Loyalty Points. - Booking: Book your next trip along with our hotel, car, cruise and vacation partners right from the app. - Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way. - Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate.  - AAdvantage® account details: Review all the details of your AAdvantage® account right from your account dashboard. Not an AAdvantage® member? Sign up today. - Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot.  - Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination.  - Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds. - Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info.  - Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost.  There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience. The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived. Contact Us: 800-222-2377

About

Amtrak

Book train tickets, manage your account, and access travel information on the go. Show your eTicket digitally and save payment details for quick purchases. Find station info and check train status easily.

Highlights
  • Digital eTickets
  • Ticket purchasing
  • Train status checks
  • Station information
  • Account management
  • Apple Wallet integration
Features
Currently charting
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Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it. • Show your eTicket while onboard, including multi-ride and monthly passes - no need to print • Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points • Check train status • Find station information • Edit and manage your account profile • Save credit cards for quick checkout • Send your eTicket to Apple Wallet • And so much more... With the Amtrak app, you can do it all right from your smart device.

Screenshots

American Airlines4 screens
Amtrak4 screens

Verdict

The call

American Airlines and Amtrak both sit at 4.8 stars, but that hides the real split: 57% of American Airlines's written reviews are positive against 31% of Amtrak's. American Airlines also leads on update cadence (weekly vs monthly) and ratings volume (1.7M vs 223K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for American Airlines against 4.7 for Amtrak. That said, the two scores are not equally well evidenced: American Airlines has 1.7M ratings behind it against 223K, so its average is the more settled of the two. Written reviews are what separate them: 57% of American Airlines's written reviews are positive against 31% of Amtrak's.

UpkeepUpdate frequency

American Airlines ships an update weekly, Amtrak monthly. Both last shipped on November 1, 2026.

Scorecard3 real differences · 8 level
American Airlines versus Amtrak: the parameters behind the verdict, then further details
ParameterAmerican AirlinesAmtrak
PriceFreeFree
Rating4.8 (1.7M ratings) — better4.7 (223K ratings)
Positive reviews56.7% of reviews — better30.7% of reviews
Number of ratings1.7M — better223K
Update frequencyWeekly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#10 — better#28
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.017.0 — better
Further details — not scored
Size318 MB145 MB
Age rating4++4
DeveloperAmerican AirlinesAmtrak

Customer experience

American Airlines

All ratings1,733,537 ratings
Positive96.2%
Neutral1.5%
Negative2.3%
Written reviews3,722 reviews
Positive56.7%
Neutral6.3%
Negative37.0%

Amtrak

All ratings220,965 ratings
Positive91.5%
Neutral2.2%
Negative6.3%
Written reviews1,163 reviews
Positive30.7%
Neutral8.3%
Negative61.0%

User reviews

American Airlines

From 1.7M App Store ratings

What we love

  • 🚀 Convenient and informative app
  • 🔒 Secure login process
  • 👍 Helpful for navigating airports
  • 👍 Tracks baggage status
  • 👍 Provides real-time flight updates

Room to improve

  • 🐛 Buggy and unreliable
  • 👎 Poor customer service experience
  • 👎 Inconsistent and confusing user experience
  • 👎 Difficult to make changes or updates
  • 👎 Lacking key features compared to competitors

Amtrak

From 223K App Store ratings

What we love

  • 🚀 Easy to navigate
  • 👍 Helpful for tracking delays and notifications
  • 🚂 Positive travel experience overall
  • 💻 Reliable for booking and managing trips

Room to improve

  • 🐛 Frequent crashes and errors
  • 🕰️ Lack of real-time updates on train status
  • 📱 Unintuitive and confusing app interface
  • 💳 Issues with booking and payment functionality

Bugs and requests

American Airlines

Reported bugs

5 issues
  • Login issues and inability to access account
  • Trouble checking in and accessing boarding passes
  • Inconsistent behavior when making changes or updates
  • Compatibility problems with older devices
  • Glitches with in-flight entertainment system

Requested features

5 requests
  • Allow Canadian address entry
  • Integrate with OneWorld alliance
  • Improve in-flight entertainment options
  • Provide more self-service options
  • Enhance mobile boarding pass functionality

Amtrak

Reported bugs

3 issues
  • Inability to modify or cancel reservations
  • Inconsistent behavior when booking multi-leg trips
  • Problems with logging in and accessing account information

Requested features

4 requests
  • Add more detailed train information (amenities, quiet cars, etc.)
  • Improve trip planning and itinerary management features
  • Integrate with mobile wallets for easier ticketing
  • Provide better communication during service disruptions

In-app purchases

None

American Airlines

No in-app purchases

None

Amtrak

No in-app purchases

Questions

Is American Airlines free?
American Airlines is free to download, with no in-app purchases.
Is Amtrak free?
Amtrak is free to download, with no in-app purchases.
Which has better reviews, American Airlines or Amtrak?
American Airlines is rated higher. American Airlines averages 4.8 out of 5 from 1.7M ratings, while Amtrak averages 4.7 from 223K ratings.
Do American Airlines or Amtrak have ads?
Neither American Airlines nor Amtrak shows ads.
Which is updated more often, American Airlines or Amtrak?
American Airlines ships an update weekly, and Amtrak monthly. Most recently, American Airlines was updated on November 1, 2026 and Amtrak on November 1, 2026.
Which is more popular, American Airlines or Amtrak?
American Airlines currently peaks at #10 in the App Store charts, and Amtrak at #28. Chart position reflects recent download velocity rather than total install base.

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