American Airlines vs Amtrak
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
American Airlines
Manage your entire travel experience with this app. Access flight information, mobile boarding passes, and airport maps. Track your bags, book trips, and manage your loyalty account all in one place.
- Live flight tracking on Lock Screen and Apple Watch
- Mobile boarding pass
- Interactive airport terminal maps
- AAdvantage account management
- Book flights, hotels, cars, and cruises
- Track checked baggage
- Seat selection and changes
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With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips. - Live Activities: Track your flight in real-time right from your Lock Screen, Dynamic Island and your Apple Watch's Smart Stack. - Lock Screen & Home Screen widgets: See your next trip's details with our dynamic widgets. - Personalized home screen: See your next trip, AAdvantage® status, miles and Loyalty Points. - Booking: Book your next trip along with our hotel, car, cruise and vacation partners right from the app. - Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way. - Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate. - AAdvantage® account details: Review all the details of your AAdvantage® account right from your account dashboard. Not an AAdvantage® member? Sign up today. - Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot. - Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination. - Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds. - Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info. - Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost. There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience. The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived. Contact Us: 800-222-2377
Amtrak
Book train tickets, manage your account, and access travel information on the go. Show your eTicket digitally and save payment details for quick purchases. Find station info and check train status easily.
- Digital eTickets
- Ticket purchasing
- Train status checks
- Station information
- Account management
- Apple Wallet integration
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Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it. • Show your eTicket while onboard, including multi-ride and monthly passes - no need to print • Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points • Check train status • Find station information • Edit and manage your account profile • Save credit cards for quick checkout • Send your eTicket to Apple Wallet • And so much more... With the Amtrak app, you can do it all right from your smart device.
Screenshots
Verdict
American Airlines and Amtrak both sit at 4.8 stars, but that hides the real split: 57% of American Airlines's written reviews are positive against 31% of Amtrak's. American Airlines also leads on update cadence (weekly vs monthly) and ratings volume (1.7M vs 223K). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for American Airlines against 4.7 for Amtrak. That said, the two scores are not equally well evidenced: American Airlines has 1.7M ratings behind it against 223K, so its average is the more settled of the two. Written reviews are what separate them: 57% of American Airlines's written reviews are positive against 31% of Amtrak's.
American Airlines ships an update weekly, Amtrak monthly. Both last shipped on November 1, 2026.
| Parameter | American Airlines | Amtrak |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.7M ratings) — better | 4.7 (223K ratings) |
| Positive reviews | 56.7% of reviews — better | 30.7% of reviews |
| Number of ratings | 1.7M — better | 223K |
| Update frequency | Weekly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #10 — better | #28 |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 18.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 318 MB | 145 MB |
| Age rating | 4+ | +4 |
| Developer | American Airlines | Amtrak |
Customer experience
American Airlines
Amtrak
User reviews
American Airlines
From 1.7M App Store ratingsWhat we love
- 🚀 Convenient and informative app
- 🔒 Secure login process
- 👍 Helpful for navigating airports
- 👍 Tracks baggage status
- 👍 Provides real-time flight updates
Room to improve
- 🐛 Buggy and unreliable
- 👎 Poor customer service experience
- 👎 Inconsistent and confusing user experience
- 👎 Difficult to make changes or updates
- 👎 Lacking key features compared to competitors
Amtrak
From 223K App Store ratingsWhat we love
- 🚀 Easy to navigate
- 👍 Helpful for tracking delays and notifications
- 🚂 Positive travel experience overall
- 💻 Reliable for booking and managing trips
Room to improve
- 🐛 Frequent crashes and errors
- 🕰️ Lack of real-time updates on train status
- 📱 Unintuitive and confusing app interface
- 💳 Issues with booking and payment functionality
Bugs and requests
American Airlines
Reported bugs
5 issues- Login issues and inability to access account
- Trouble checking in and accessing boarding passes
- Inconsistent behavior when making changes or updates
- Compatibility problems with older devices
- Glitches with in-flight entertainment system
Requested features
5 requests- Allow Canadian address entry
- Integrate with OneWorld alliance
- Improve in-flight entertainment options
- Provide more self-service options
- Enhance mobile boarding pass functionality
Amtrak
Reported bugs
3 issues- Inability to modify or cancel reservations
- Inconsistent behavior when booking multi-leg trips
- Problems with logging in and accessing account information
Requested features
4 requests- Add more detailed train information (amenities, quiet cars, etc.)
- Improve trip planning and itinerary management features
- Integrate with mobile wallets for easier ticketing
- Provide better communication during service disruptions
In-app purchases
American Airlines
No in-app purchases
Amtrak
No in-app purchases









