American Airlines vs Azul
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
American Airlines
Manage your entire travel experience with this app. Access flight information, mobile boarding passes, and airport maps. Track your bags, book trips, and manage your loyalty account all in one place.
- Live flight tracking on Lock Screen and Apple Watch
- Mobile boarding pass
- Interactive airport terminal maps
- AAdvantage account management
- Book flights, hotels, cars, and cruises
- Track checked baggage
- Seat selection and changes
Read full descriptionHide full description
With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips. - Live Activities: Track your flight in real-time right from your Lock Screen, Dynamic Island and your Apple Watch's Smart Stack. - Lock Screen & Home Screen widgets: See your next trip's details with our dynamic widgets. - Personalized home screen: See your next trip, AAdvantage® status, miles and Loyalty Points. - Booking: Book your next trip along with our hotel, car, cruise and vacation partners right from the app. - Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way. - Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate. - AAdvantage® account details: Review all the details of your AAdvantage® account right from your account dashboard. Not an AAdvantage® member? Sign up today. - Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot. - Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination. - Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds. - Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info. - Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost. There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience. The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived. Contact Us: 800-222-2377
Azul
Easily plan trips, manage reservations, and check in for flights. Access your digital boarding pass and manage loyalty points. Stay updated on exclusive offers for a convenient travel experience.
- Trip planning and reservations
- Manage reservations
- Online check-in
- Digital boarding pass
- Loyalty program management
- Exclusive offers
Read full descriptionHide full description
Discover the Azul Linhas Aéreas app! Traveling with Azul has become even easier and more convenient with our app. Check out the main benefits and features we have prepared for you: - Plan Your Trip Find the best deals and make your reservations quickly and securely. - My Reservations Access your reservations and manage your upcoming trips. Now, you can handle all the details more easily, such as purchasing baggage in advance, buying and reserving seats, or getting answers to your questions. - Online Check-in Check in online and save time at the airport. - Digital Boarding Pass Access your boarding pass directly through the app and board with ease. - Azul Loyalty Manage your points and redeem exclusive benefits from our loyalty program in a dedicated area in My Account. - Exclusive Offers Stay updated on promotions and special offers directly on your phone. Send us your feedback and help us make this version even more personalized for you, Azul Customer. Download now and enjoy the best travel experience with Azul Linhas Aéreas!
Screenshots
Verdict
American Airlines and Azul both sit at 4.8 stars, but that hides the real split: 55% of American Airlines's written reviews are positive against 30% of Azul's. American Airlines also leads on ratings volume (1.6M vs 15K) and update cadence (weekly vs every 3 weeks). Azul's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (16.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for American Airlines against 4.8 for Azul. That said, the two scores are not equally well evidenced: American Airlines has 1.6M ratings behind it against 15K, so its average is the more settled of the two. Written reviews are what separate them: 55% of American Airlines's written reviews are positive against 30% of Azul's.
American Airlines ships an update weekly, Azul every 3 weeks. Both last shipped on September 26, 2026.
| Parameter | American Airlines | Azul |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.6M ratings) | 4.8 (15K ratings) |
| Positive reviews | 55.5% of reviews — better | 29.7% of reviews |
| Number of ratings | 1.6M — better | 15K |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #7 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 303 MB | 150 MB |
| Age rating | 4+ | +4 |
| Developer | American Airlines, Inc. | Azul Linhas Aereas Brasileiras S/A. |
Customer experience
American Airlines
Azul
User reviews
American Airlines
From 1.6M App Store ratingsWhat we love
- 🚀 Convenient and informative app
- 🔒 Secure login process
- 👍 Helpful for navigating airports
- 👍 Tracks baggage status
- 👍 Provides real-time flight updates
Room to improve
- 🐛 Buggy and unreliable
- 👎 Poor customer service experience
- 👎 Inconsistent and confusing user experience
- 👎 Difficult to make changes or updates
- 👎 Lacking key features compared to competitors
Azul
From 15K App Store ratingsWhat we love
- ✨ Easy to use
- ⚡ Fast and responsive
- 💻 Convenient app features
- 🛫 Good airline experience
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Lack of information and transparency
- 💳 Issues with payments and bookings
- 🌐 Poor functionality for international users
- 🤖 Unhelpful customer service
Bugs and requests
American Airlines
Reported bugs
5 issues- Login issues and inability to access account
- Trouble checking in and accessing boarding passes
- Inconsistent behavior when making changes or updates
- Compatibility problems with older devices
- Glitches with in-flight entertainment system
Requested features
5 requests- Allow Canadian address entry
- Integrate with OneWorld alliance
- Improve in-flight entertainment options
- Provide more self-service options
- Enhance mobile boarding pass functionality
Azul
Reported bugs
4 issues- App freezes on white screen
- Unable to complete check-in or bookings
- Inconsistent behavior across devices and platforms
- Incorrect or missing flight information
Requested features
4 requests- Add English language option
- Improve check-in and booking process
- Provide better information on flights and policies
- Enhance app stability and reliability
In-app purchases
American Airlines
No in-app purchases
Azul
No in-app purchases
