KLM vs Azul
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KLM
Book flights, manage your travel plans, and check in for your flight. Get real-time updates, customize your booking with extras, and access your digital boarding pass. Manage your loyalty account and receive exclusive offers.
- Book flights
- Manage trip details
- Check-in and get boarding pass
- Real-time flight updates
- Customize bookings
- Access Flying Blue account
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Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips! BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIP View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps. GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy! YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard. STAY UP TO DATE Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
Azul
Easily plan trips, manage reservations, and check in for flights. Access your digital boarding pass and manage loyalty points. Stay updated on exclusive offers for a convenient travel experience.
- Trip planning and reservations
- Manage reservations
- Online check-in
- Digital boarding pass
- Loyalty program management
- Exclusive offers
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Discover the Azul Linhas Aéreas app! Traveling with Azul has become even easier and more convenient with our app. Check out the main benefits and features we have prepared for you: - Plan Your Trip Find the best deals and make your reservations quickly and securely. - My Reservations Access your reservations and manage your upcoming trips. Now, you can handle all the details more easily, such as purchasing baggage in advance, buying and reserving seats, or getting answers to your questions. - Online Check-in Check in online and save time at the airport. - Digital Boarding Pass Access your boarding pass directly through the app and board with ease. - Azul Loyalty Manage your points and redeem exclusive benefits from our loyalty program in a dedicated area in My Account. - Exclusive Offers Stay updated on promotions and special offers directly on your phone. Send us your feedback and help us make this version even more personalized for you, Azul Customer. Download now and enjoy the best travel experience with Azul Linhas Aéreas!
Screenshots
Verdict
The clearest difference is monetization model: Azul at free against KLM's free with in-app purchases. KLM's advantage is chart position (#107 vs unranked) and review sentiment (40% vs 30%). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for KLM against 4.8 for Azul. Both are backed by a comparable volume of ratings — 51K and 15K respectively. Written reviews are what separate them: 40% of KLM's written reviews are positive against 30% of Azul's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.
| Parameter | KLM | Azul |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (51K ratings) | 4.8 (15K ratings) |
| Positive reviews | 40.1% of reviews — better | 29.7% of reviews |
| Number of ratings | 51K — better | 15K |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #107 — better | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 450 MB | 150 MB |
| Age rating | 4+ | +4 |
| Developer | KLM Koninklijke Luchtvaart Maatschappij N.V. | Azul Linhas Aereas Brasileiras S/A. |
Customer experience
KLM
Azul
User reviews
KLM
From 51K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Easy to navigate
- 💯 Excellent customer service
- ✨ Reliable and consistent performance
Room to improve
- 🐛 Glitches and bugs
- ⚠️ Inconsistent app behavior
- 🕰️ Slow load times
- 🔒 Security and login issues
Azul
From 15K App Store ratingsWhat we love
- ✨ Easy to use
- ⚡ Fast and responsive
- 💻 Convenient app features
- 🛫 Good airline experience
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Lack of information and transparency
- 💳 Issues with payments and bookings
- 🌐 Poor functionality for international users
- 🤖 Unhelpful customer service
Bugs and requests
KLM
Reported bugs
4 issues- Inability to check in through the app
- Seat selection not working as expected
- Frequent app crashes and freezes
- Incompatibility with older devices
Requested features
4 requests- Ability to change flights directly in the app
- Improved seat selection and management
- Better integration with Flying Blue program
- More proactive notifications and updates
Azul
Reported bugs
4 issues- App freezes on white screen
- Unable to complete check-in or bookings
- Inconsistent behavior across devices and platforms
- Incorrect or missing flight information
Requested features
4 requests- Add English language option
- Improve check-in and booking process
- Provide better information on flights and policies
- Enhance app stability and reliability
In-app purchases
KLM
No in-app purchases
Azul
No in-app purchases
