Comparison

MyChart vs HealtheLife

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule and manage appointments
  • View and pay medical bills
  • Share medical records
  • Connect multiple healthcare accounts
Features
Read full description

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.

About

HealtheLife

Access your healthcare organization's online portal to manage your health information. Securely message providers, schedule appointments, and view medical records like lab results and medications. Stay informed and engaged in your care.

Highlights
  • Real-time health information access
  • Secure provider messaging
  • Appointment scheduling and management
  • Access to medical records
  • View lab results and medications
Currently charting
Read full description

HealtheLife helps individuals and families to stay informed, stay educated, and take a more active role in their health. Through the HealtheLife mobile app, you have real-time and easy access to your health care organization's online portal. This portal shows your latest health care information and provides services needed to plan, understand, and engage in your care. Once your health care organization grants you access to their online portal and creates an account for you, simply sign into the HealtheLife mobile app with your Cerner Health username and password. If you have access to multiple organizations' portals, you can view all participating portals through the app. Each participating organization's portal is unique, but most portals allow you to connect with your care team using the following methods: • Securely messaging your provider • Scheduling and managing upcoming appointments • Accessing medical information including allergies, laboratory results, health issues, immunizations, medications, and other health documents If you need assistance accessing your existing account, visit your health care organization's website for support options. Contact your provider directly regarding questions about your health record. Personal health inquiries or concerns posted as comments in the App Store cannot be addressed.

Screenshots

MyChart4 screens
HealtheLife4 screens

Verdict

The call

The clearest difference is review sentiment: MyChart at 61% against HealtheLife's 4%. MyChart also leads on rating (4.6 vs 2.2) and ratings volume (733K vs 823). HealtheLife's advantage is iOS requirement (16.4 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyChart holds the better App Store score, 4.6 against 2.2. That said, the two scores are not equally well evidenced: MyChart has 733K ratings behind it against 823, so its average is the more settled of the two. Written reviews point the same way: 61% of MyChart's written reviews are positive against 4% of HealtheLife's.

UpkeepUpdate frequency

MyChart ships an update monthly, HealtheLife every 2 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 5 level
MyChart versus HealtheLife: the parameters behind the verdict, then further details
ParameterMyChartHealtheLife
PriceFreeFree
Rating4.6 (733K ratings) — better2.2 (823 ratings)
Positive reviews61.4% of reviews — better3.7% of reviews
Number of ratings733K — better823
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#1 — better#86
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.016.4 — better
Further details — not scored
Size125 MB42 MB
Age rating17+17+
DeveloperEpicCerner Corporation

Customer experience

MyChart

All ratings730,015 ratings
Positive89.4%
Neutral3.2%
Negative7.4%
Written reviews9,272 reviews
Positive61.4%
Neutral10.0%
Negative28.6%

HealtheLife

All ratings806 ratings
Positive24.3%
Neutral7.1%
Negative68.6%
Written reviews161 reviews
Positive3.7%
Neutral9.3%
Negative87.0%

User reviews

MyChart

From 733K App Store ratings

What we love

  • 💻 Convenient access to medical information
  • 🔍 Ability to view test results and appointment details
  • 💬 Easy communication with healthcare providers
  • 📅 Helpful for scheduling and managing appointments
  • 🔒 Secure platform for sensitive medical data

Room to improve

  • 🤖 Impersonal communication compared to phone calls
  • 🕰️ Delayed responses from healthcare providers
  • 🔍 Difficulty finding or accessing certain information
  • 🤔 Confusing or unintuitive user interface
  • 🔄 Recurring notifications/reminders that cannot be disabled

HealtheLife

From 823 App Store ratings

What we love

  • 👍 Efficient for viewing test results and medical information
  • 💡 Allows communication with doctors

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🤯 Difficult to navigate and find information
  • 😞 Unreliable notifications and messaging features
  • 🤔 Lack of integration with other health apps and services

Bugs and requests

MyChart

Reported bugs

5 issues
  • Login issues and difficulties accessing the app
  • Inconsistent display of information across different sections
  • Inaccurate or outdated medical data shown in the app
  • Unexpected crashes or freezes when using certain features
  • Inability to complete certain tasks or actions within the app

Requested features

6 requests
  • Add ability to update personal/contact information directly in the app
  • Improve notification system to better alert users of new messages or updates
  • Provide more customization options for the app interface and settings
  • Integrate with other health/fitness apps to sync data automatically
  • Allow users to add their own notes and annotations to medical records
Show 1 more
  • Streamline the process for switching between multiple healthcare providers

HealtheLife

Reported bugs

4 issues
  • Login issues and password reset problems
  • Inability to view or download medical records
  • Appointment scheduling and calendar integration not working
  • Inconsistent performance across devices and operating systems

Requested features

4 requests
  • Improve user interface and navigation
  • Add support for Touch ID/Face ID login
  • Integrate with Apple Health and other health platforms
  • Enhance messaging and notification capabilities

In-app purchases

None

MyChart

No in-app purchases

None

HealtheLife

No in-app purchases

Questions

Is MyChart free?
MyChart is free to download, with no in-app purchases.
Is HealtheLife free?
HealtheLife is free to download, with no in-app purchases.
Which has better reviews, MyChart or HealtheLife?
MyChart is rated higher. MyChart averages 4.6 out of 5 from 733K ratings, while HealtheLife averages 2.2 from 823 ratings.
Do MyChart or HealtheLife have ads?
Neither MyChart nor HealtheLife shows ads.
Which is updated more often, MyChart or HealtheLife?
MyChart ships an update monthly, and HealtheLife every 2 months. Most recently, MyChart was updated on October 25, 2026 and HealtheLife on October 24, 2026.
Which is more popular, MyChart or HealtheLife?
MyChart currently peaks at #1 in the App Store charts, and HealtheLife at #86. Chart position reflects recent download velocity rather than total install base.

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