MyChart vs HealtheLife
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyChart
Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.
- Communicate with care team
- Review health information
- Schedule and manage appointments
- View and pay medical bills
- Share medical records
- Connect multiple healthcare accounts
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MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.
HealtheLife
Access your healthcare organization's online portal to manage your health information. Securely message providers, schedule appointments, and view medical records like lab results and medications. Stay informed and engaged in your care.
- Real-time health information access
- Secure provider messaging
- Appointment scheduling and management
- Access to medical records
- View lab results and medications
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HealtheLife helps individuals and families to stay informed, stay educated, and take a more active role in their health. Through the HealtheLife mobile app, you have real-time and easy access to your health care organization's online portal. This portal shows your latest health care information and provides services needed to plan, understand, and engage in your care. Once your health care organization grants you access to their online portal and creates an account for you, simply sign into the HealtheLife mobile app with your Cerner Health username and password. If you have access to multiple organizations' portals, you can view all participating portals through the app. Each participating organization's portal is unique, but most portals allow you to connect with your care team using the following methods: • Securely messaging your provider • Scheduling and managing upcoming appointments • Accessing medical information including allergies, laboratory results, health issues, immunizations, medications, and other health documents If you need assistance accessing your existing account, visit your health care organization's website for support options. Contact your provider directly regarding questions about your health record. Personal health inquiries or concerns posted as comments in the App Store cannot be addressed.
Screenshots
Verdict
The clearest difference is review sentiment: MyChart at 61% against HealtheLife's 4%. MyChart also leads on rating (4.6 vs 2.2) and ratings volume (733K vs 823). HealtheLife's advantage is iOS requirement (16.4 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyChart holds the better App Store score, 4.6 against 2.2. That said, the two scores are not equally well evidenced: MyChart has 733K ratings behind it against 823, so its average is the more settled of the two. Written reviews point the same way: 61% of MyChart's written reviews are positive against 4% of HealtheLife's.
MyChart ships an update monthly, HealtheLife every 2 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.
| Parameter | MyChart | HealtheLife |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (733K ratings) — better | 2.2 (823 ratings) |
| Positive reviews | 61.4% of reviews — better | 3.7% of reviews |
| Number of ratings | 733K — better | 823 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #1 — better | #86 |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 18.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 125 MB | 42 MB |
| Age rating | 17+ | 17+ |
| Developer | Epic | Cerner Corporation |
Customer experience
MyChart
HealtheLife
User reviews
MyChart
From 733K App Store ratingsWhat we love
- 💻 Convenient access to medical information
- 🔍 Ability to view test results and appointment details
- 💬 Easy communication with healthcare providers
- 📅 Helpful for scheduling and managing appointments
- 🔒 Secure platform for sensitive medical data
Room to improve
- 🤖 Impersonal communication compared to phone calls
- 🕰️ Delayed responses from healthcare providers
- 🔍 Difficulty finding or accessing certain information
- 🤔 Confusing or unintuitive user interface
- 🔄 Recurring notifications/reminders that cannot be disabled
HealtheLife
From 823 App Store ratingsWhat we love
- 👍 Efficient for viewing test results and medical information
- 💡 Allows communication with doctors
Room to improve
- 🐛 Frequent crashes and freezes
- 🤯 Difficult to navigate and find information
- 😞 Unreliable notifications and messaging features
- 🤔 Lack of integration with other health apps and services
Bugs and requests
MyChart
Reported bugs
5 issues- Login issues and difficulties accessing the app
- Inconsistent display of information across different sections
- Inaccurate or outdated medical data shown in the app
- Unexpected crashes or freezes when using certain features
- Inability to complete certain tasks or actions within the app
Requested features
6 requests- Add ability to update personal/contact information directly in the app
- Improve notification system to better alert users of new messages or updates
- Provide more customization options for the app interface and settings
- Integrate with other health/fitness apps to sync data automatically
- Allow users to add their own notes and annotations to medical records
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- Streamline the process for switching between multiple healthcare providers
HealtheLife
Reported bugs
4 issues- Login issues and password reset problems
- Inability to view or download medical records
- Appointment scheduling and calendar integration not working
- Inconsistent performance across devices and operating systems
Requested features
4 requests- Improve user interface and navigation
- Add support for Touch ID/Face ID login
- Integrate with Apple Health and other health platforms
- Enhance messaging and notification capabilities
In-app purchases
MyChart
No in-app purchases
HealtheLife
No in-app purchases








