Comparison

ING Mobil vs ING Banking

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ING Mobil

Manage your banking needs on the go. Open accounts, apply for loans and credit cards, pay bills, and transfer money. Get instant answers from a smart chatbot or connect with experts via video.

Highlights
  • Instant account opening
  • Money transfers and bill payments
  • Loan and credit card applications
  • Savings account management
  • Insurance policy renewals
  • Smart banking chatbot
  • Remote expert advice
Features
Read full description

If you are not a customer yet, you can become an ING customer instantly with ING Mobile, without going to the branch or waiting for a courier!   By starting to use ING Mobile immediately, you can easily perform many transactions from money transfer to bill payment, from loan application to insurance policy renewal.   If you do not know your password to log in to ING Mobile, you can obtain your password with your ING card information or with your new ID card.   What can you do at ING Mobile?   • By opening an e-Orange Account, you can evaluate your savings, benefit from advantageous deposit rates, and monitor your daily earnings.   • You can apply for the loan that suits you best, and you can use it instantly when your loan is approved.   • You can join the Orange Extra program, and follow your spending limit in order to continue to benefit from the advantages of the Orange Extra world. If you are an Orange Extra member, you can make your money transfers without paying any fees.   • You can apply for a credit card, easily view your card statement, pay your expenses in installments and increase your card limit. You can access Sabiha Gökçen Airport privileges with your ING Pegasus BolBol Premium Card.   • You can secure yourself by choosing the insurance product that suits your needs.   • You can quickly and easily perform your daily banking transactions such as account transactions, money transfer, credit card payment, automatic bill payment, tax debt viewing and payment, foreign exchange purchase and sale.   • You can ask your questions about banking products or transactions to the smart banking chatbot INGo 24/7 and get instant answers. Moreover, INGo can direct you to Live Chat with an agent whenever you need it.   • With the Remote Advice, by video chatting with our experts; You can get information about investment, insurance, BES, credit and Currency Protected TL Account and perform your transactions.   • You can participate in the campaigns organized on ING Mobile, get discounts from different sectors, and benefit from special offers.   • If you are a corporate customer, you can easily perform check, approval-cancellation transactions via ING Mobile.   We will continue to develop and update ING Mobile every day so that you can easily perform your banking transactions from anywhere.   Less time for banking and more time for life with ING.

About

ING Banking

Manage your finances securely and conveniently with this banking app. Perform transactions, track spending, and access banking services like savings and loans. Get support from a digital assistant or human advisors.

Highlights
  • Pay and receive money
  • Manage accounts and cards
  • Access savings, investments, and loans
  • Track spending and manage finances
  • 24/7 digital assistant support
  • Cashback offers
Features
Read full description

Whether you’re a private or professional customer, the ING Banking app allows you to have your bank at your fingertips at all times and to manage your money easily and in complete security, wherever you are. - Pay or receive money at any time, thanks to Apple Pay and payments via QR code. - Manage your accounts, cards, preferences, notifications and more, all in one place. - Savings, investments, insurance, loans: tailor your banking services to your needs. - Benefit from cashbacks from major brands. - Track your spending with the tools included in the app and actively manage your finances. - Get help via the ING digital assistant 24/7 or from an advisor during office hours. - Take part in exclusive competitions and win fantastic prizes! Not a customer yet? Open a current account with the help of itsme® - it’s simple, fast and totally secure! Already a customer? Install the app in less than 2 minutes with the help of itsme®, your ID card or with your ING card reader and ING debit card. After that, you will be able to log in easily using a 5-digit secret PIN code, your fingerprint or facial recognition. For your security, the app is automatically locked after 3 minutes of inactivity.

Screenshots

ING Mobil4 screens
ING Banking4 screens

Verdict

The call

ING Mobil and ING Banking both sit at 4.7 stars, but that hides the real split: 61% of ING Banking's written reviews are positive against 37% of ING Mobil's. ING Mobil's advantage is update cadence (weekly vs fortnightly). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for ING Mobil against 4.8 for ING Banking. Both are backed by a comparable volume of ratings — 339 and 514 respectively. Written reviews are what separate them: 37% of ING Mobil's written reviews are positive against 61% of ING Banking's.

UpkeepUpdate frequency

ING Mobil ships an update weekly, ING Banking fortnightly. Both last shipped on October 24, 2026.

Scorecard2 real differences · 8 level
ING Mobil versus ING Banking: the parameters behind the verdict, then further details
ParameterING MobilING Banking
PriceFreeFree
Rating4.7 (339 ratings)4.8 (514 ratings) — better
Positive reviews36.6% of reviews61.3% of reviews — better
Number of ratings339514 — better
Update frequencyWeekly — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod, Apple Watch — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size302 MB285 MB
Age rating12+4+
DeveloperING Bank A.Ş.ING BELGIUM

Customer experience

ING Mobil

All ratings339 ratings
Positive93.5%
Neutral2.9%
Negative3.5%
Written reviews172 reviews
Positive36.6%
Neutral2.9%
Negative60.5%

ING Banking

All ratings514 ratings
Positive96.7%
Neutral1.2%
Negative2.1%
Written reviews300 reviews
Positive61.3%
Neutral3.3%
Negative35.3%

User reviews

ING Mobil

From 339 App Store ratings

What we love

  • 👍 Easy to use (older versions)
  • 👍 Fast and convenient (older reviews)
  • 👍 Innovative features (older reviews)
  • 👍 Great app and bank (older reviews)
  • 👍 Good customer service (older reviews)

Room to improve

  • 👎 Clunky and ugly interface
  • 👎 Slow and unusable
  • 👎 Poor banking experience
  • 👎 Confusing interface after update
  • 👎 Cannot access some functions

ING Banking

From 514 App Store ratings

What we love

  • 🚀 Efficient and easy to use
  • 🔒 Secure and fast transactions
  • 👍 Intuitive and user-friendly interface
  • 💡 Useful features like expense tracking and instant transfers

Room to improve

  • 🐛 Occasional technical issues and app crashes
  • 🔋 Concerns about battery consumption
  • 🤔 Lack of advanced features compared to previous version

Bugs and requests

ING Mobil

Reported bugs

17 issues
  • App crashes when getting statement
  • Cannot access credit card details
  • Cannot see credit card number
  • "Sign up" option not working
  • Logout button inconvenient
Show 12 more
  • Saved EFTs not appearing
  • Swift transactions not possible
  • Cannot perform future dated transactions
  • iPad app forces vertical use
  • Slow loading buttons
  • No English or Dutch version
  • No English option
  • Useless without English
  • Not in English
  • Language needs to be reset
  • English would be good
  • No language option

Requested features

16 requests
  • Add fingerprint login
  • Add option to see ING Trader stocks
  • Improve interest rates on E Turuncu account
  • Allow viewing credit card number with extra security step
  • Add option to set desired buy/sell price for FX
Show 11 more
  • Expand transaction history archive
  • Add arbitrage operations to mobile
  • Improve fund transaction functionality
  • Update interface for newer iOS versions
  • Allow control of automatic payment instructions
  • Improve navigation for saved transfers (vertical scroll/alphabetical)
  • Enable Swift transactions
  • Allow future dated transactions for Turuncu account
  • Make iPad app usable in landscape mode
  • Add language option for English/Dutch/other
  • Add countdown for system maintenance

ING Banking

Reported bugs

3 issues
  • Login and authentication problems
  • Inability to add or manage multiple accounts
  • Inconsistent app behavior across devices and OS versions

Requested features

4 requests
  • Ability to view account statements and transaction history
  • Option to customize app settings and layout
  • Support for international money transfers
  • Integration with other financial tools and services

In-app purchases

None

ING Mobil

No in-app purchases

None

ING Banking

No in-app purchases

Questions

Is ING Mobil free?
ING Mobil is free to download, with no in-app purchases.
Is ING Banking free?
ING Banking is free to download, with no in-app purchases.
Which has better reviews, ING Mobil or ING Banking?
ING Banking is rated higher. ING Mobil averages 4.7 out of 5 from 339 ratings, while ING Banking averages 4.8 from 514 ratings.
Do ING Mobil or ING Banking have ads?
Neither ING Mobil nor ING Banking shows ads.
Which is updated more often, ING Mobil or ING Banking?
ING Mobil ships an update weekly, and ING Banking fortnightly. Most recently, ING Mobil was updated on October 24, 2026 and ING Banking on October 24, 2026.

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