Comparison

CVS Health vs OptumRx

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CVS Health

Manage prescriptions, schedule health appointments, and access virtual care. Save money with exclusive deals and track your health benefits all in one place.

Highlights
  • Prescription management and refills
  • Schedule vaccines and clinic visits
  • Virtual healthcare consultations
  • Access ExtraCare deals and rewards
  • View weekly ads and shopping lists
  • Print photos for same-day pickup
Features
Read full description

Staying healthy. Saving time. Spending less. The CVS Health® app makes them all easier. Here’s how: Checking out. Easier. • Save with ExtraCare® and pick up prescriptions with a single scan (just tap “In-Store”). Saving money. Easier. • Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. • Make sure you never miss a deal by opting in to notifications. Get prescription and order updates too. • Plan out your shopping and saving with the weekly ad for your local store. Getting prescriptions. Easier. • Scan your barcode for faster prescription pickup once you attach a payment and signature. • Pay for your medications and have them delivered. • Order refills, check their status and see your prescription history. • Check drug interactions and information. Caring for your health. Easier. • Schedule vaccines for you and your family at a nearby CVS Pharmacy® or MinuteClinic®. • Video chat with a health care provider 24 hours a day, 7 days a week. • Find a nearby MinuteClinic® for general care and clinical services. • View wait times and schedule a clinic visit (restrictions apply). • Check available health care services and insurance coverage. Your benefits. Easier. • Eligible Caremark members can now access their member ID card, plan spending info and select plan details. • Eligible Aetna members can access their member ID card. Printing photos. Easier. • Order prints and more from your device and online albums for same-day pickup (select stores and products). Privacy Policy: https://www.cvs.com/retail/help/privacy_policy WA Consumer Health Privacy Policy: https://www.cvs.com/retail/help/WA_consumer_health_privacy_policy Please note: Continued use of GPS running in background can decrease battery life.

About

OptumRx

Manage your pharmacy benefits from your mobile device. Compare drug prices, view your medications, and arrange for home delivery. Refill prescriptions, track orders, and set up automatic refills for convenience.

Highlights
  • Compare drug prices
  • View all medications
  • Transfer to home delivery
  • Refill home delivery prescriptions
  • Check order status
  • Set up automatic refills
  • View member ID card
Features
Currently charting
Read full description

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.

Screenshots

CVS Health4 screens
OptumRx4 screens

Verdict

The call

The clearest difference is ads: OptumRx at none against CVS Health's shown. OptumRx also leads on monetization model (free vs ad-supported). CVS Health's advantage is update cadence (every 4 days vs monthly) and review sentiment (43% vs 16%). On price, rating, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for CVS Health against 4.7 for OptumRx. That said, the two scores are not equally well evidenced: CVS Health has 1.7M ratings behind it against 146K, so its average is the more settled of the two. Written reviews are what separate them: 43% of CVS Health's written reviews are positive against 16% of OptumRx's.

UpkeepUpdate frequency

CVS Health ships an update every 4 days, OptumRx monthly. Both last shipped on November 5, 2026.

Scorecard6 real differences · 5 level
CVS Health versus OptumRx: the parameters behind the verdict, then further details
ParameterCVS HealthOptumRx
PriceFreeFree
Rating4.7 (1.7M ratings)4.7 (146K ratings) — better
Positive reviews43.5% of reviews — better15.7% of reviews
Number of ratings1.7M — better146K
Update frequencyEvery 4 days — betterMonthly
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
Best chart rank#2 — better#62
DevicesiPhone, Apple WatchiPhone, iPad, iPod — better
Requires iOS16.015.5 — better
Further details — not scored
Size1.0 GB93 MB
Age rating17+4+
DeveloperCVS PharmacyOptum Inc.

Customer experience

CVS Health

All ratings1,735,401 ratings
Positive92.5%
Neutral2.6%
Negative4.8%
Written reviews6,927 reviews
Positive43.5%
Neutral8.5%
Negative48.1%

OptumRx

All ratings145,728 ratings
Positive95.0%
Neutral2.8%
Negative2.3%
Written reviews242 reviews
Positive15.7%
Neutral5.0%
Negative79.3%

User reviews

CVS Health

From 1.7M App Store ratings

What we love

  • 🚀 Convenient features
  • 💰 Good deals and savings
  • 🏥 Helpful pharmacy staff
  • 🌟 Overall positive experience

Room to improve

  • 🐛 App bugs and glitches
  • 🤖 Confusing and unintuitive app
  • 📞 Poor customer service and support
  • 🔍 Difficulty finding and applying coupons

OptumRx

From 146K App Store ratings

What we love

  • 🚀 Convenient home delivery
  • 💰 Affordable prices
  • 📦 Reliable mail order service
  • 🕰️ Timely order processing
  • 🤝 Helpful customer service

Room to improve

  • 🐛 Inconsistent app performance
  • 🔍 Difficult to navigate app
  • 🚫 Forced to use specific pharmacies
  • 📤 Delayed or missing deliveries
  • 🤖 Poor communication from automated systems

Bugs and requests

CVS Health

Reported bugs

4 issues
  • Prescription refill issues
  • Inconsistent order status updates
  • Payment and delivery problems
  • Syncing issues between app and pharmacy

Requested features

4 requests
  • Ability to cancel online orders
  • Streamlined prescription management
  • Automatic coupon application
  • Better integration between app and stores

OptumRx

Reported bugs

3 issues
  • App freezes and crashes
  • Login issues and account lockouts
  • Incorrect pricing and order status information

Requested features

4 requests
  • Ability to view prescription refill dates
  • Option to opt-out of automatic refills
  • Integration with local pharmacies
  • Improved app usability and accessibility

In-app purchases

None

CVS Health

No in-app purchases

None

OptumRx

No in-app purchases

Questions

Is CVS Health free?
CVS Health is free to download, with no in-app purchases.
Is OptumRx free?
OptumRx is free to download, with no in-app purchases.
Which has better reviews, CVS Health or OptumRx?
OptumRx is rated higher. CVS Health averages 4.7 out of 5 from 1.7M ratings, while OptumRx averages 4.7 from 146K ratings.
Do CVS Health or OptumRx have ads?
CVS Health shows ads; OptumRx does not.
Which is updated more often, CVS Health or OptumRx?
CVS Health ships an update every 4 days, and OptumRx monthly. Most recently, CVS Health was updated on November 5, 2026 and OptumRx on November 5, 2026.
Which is more popular, CVS Health or OptumRx?
CVS Health currently peaks at #2 in the App Store charts, and OptumRx at #62. Chart position reflects recent download velocity rather than total install base.

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