Amtrak vs MBTA mTicket
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amtrak
Book train tickets, manage your account, and access travel information on the go. Show your eTicket digitally and save payment details for quick purchases. Find station info and check train status easily.
- Digital eTickets
- Ticket purchasing
- Train status checks
- Station information
- Account management
- Apple Wallet integration
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Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it. • Show your eTicket while onboard, including multi-ride and monthly passes - no need to print • Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points • Check train status • Find station information • Edit and manage your account profile • Save credit cards for quick checkout • Send your eTicket to Apple Wallet • And so much more... With the Amtrak app, you can do it all right from your smart device.
MBTA mTicket
Purchase Commuter Rail and Ferry tickets instantly from your smartphone. This app acts as a mobile ticket office, allowing you to buy single, round-trip, and 10-ride tickets securely. Your phone becomes your ticket, and purchased tickets are stored within the app for easy access and transfer.
- Secure ticket purchasing
- Smartphone as ticket
- Ticket transferability
- View schedules and alerts
- Purchase 10-ride tickets
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Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket! With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, and 10 Ride tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket! Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket. Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app! We are making the app better everyday! Let us know what you think at www.mbta.com/mticket Features: ● Secure ticket purchasing with your credit or debit card ● Your smartphone is your ticket ● Never worry about zones again -- just select your origin and destination to purchase ● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen ● Check Commuter Rail schedules, maps, and service alerts ● Brand new offers from JustRide and the MBTA
Screenshots
Verdict
The clearest difference is rating: Amtrak at 4.7 against MBTA mTicket's 2.6. Amtrak also leads on ratings volume (221K vs 644) and update cadence (monthly vs every 3 months). MBTA mTicket's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.6 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Amtrak holds the better App Store score, 4.7 against 2.6. That said, the two scores are not equally well evidenced: Amtrak has 221K ratings behind it against 644, so its average is the more settled of the two. Written reviews point the same way: 30% of Amtrak's written reviews are positive against 27% of MBTA mTicket's.
Amtrak ships an update monthly, MBTA mTicket every 3 months. The most recent releases landed on October 19, 2026 and October 16, 2026 respectively.
| Parameter | Amtrak | MBTA mTicket |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (221K ratings) — better | 2.6 (644 ratings) |
| Positive reviews | 30.5% of reviews — better | 27.4% of reviews |
| Number of ratings | 221K — better | 644 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #19 — better | #103 |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 145 MB | 79 MB |
| Age rating | +4 | 4+ |
| Developer | Amtrak | Massachusetts Bay Transportation Authority |
Customer experience
Amtrak
MBTA mTicket
User reviews
Amtrak
From 221K App Store ratingsWhat we love
- 🚀 Easy to navigate
- 👍 Helpful for tracking delays and notifications
- 🚂 Positive travel experience overall
- 💻 Reliable for booking and managing trips
Room to improve
- 🐛 Frequent crashes and errors
- 🕰️ Lack of real-time updates on train status
- 📱 Unintuitive and confusing app interface
- 💳 Issues with booking and payment functionality
MBTA mTicket
From 644 App Store ratingsWhat we love
- 🚀 Great app and reliable
- 👍 Clean and simple, easy to use
- 👍 Functional and works as needed
- 🚀 Intuitive and easy to use
- 👍 Works fine, no issues experienced
Room to improve
- 🐛 Glitchy at best, frequently crashes
- 🐛 Buggy, payment processing issues
- 🐛 Unreliable, app often doesn't work
- 🐛 Broken features, poor UX
- 🐛 Payments not working, app unusable
Bugs and requests
Amtrak
Reported bugs
3 issues- Inability to modify or cancel reservations
- Inconsistent behavior when booking multi-leg trips
- Problems with logging in and accessing account information
Requested features
4 requests- Add more detailed train information (amenities, quiet cars, etc.)
- Improve trip planning and itinerary management features
- Integrate with mobile wallets for easier ticketing
- Provide better communication during service disruptions
MBTA mTicket
Reported bugs
4 issues- Login issues, unable to create account
- Tickets disappearing, money stolen
- Brightness settings not resetting
- Incompatible with older devices
Requested features
5 requests- Add support for Apple Wallet
- Integrate with mobile wallets
- Improve navigation and ticket management
- Add real-time train schedule updates
- Allow changing account details
In-app purchases
Amtrak
No in-app purchases
MBTA mTicket
No in-app purchases
